Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,734 Topics
  • 22,694 Replies

6734 Topics

O
odaneolakiNew Here
asked in Ask The Community

Is there any way to uploading other mindmap formats to miro

Hi i have used other mindmap apps but miro is more than a mindmap app so I am gonna use miro, but i have so many mindmaps in other platforms. My question is; is there Is there any way to uploading other mindmap formats to miro

2
O
3 years ago
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OnetwoninoNew Here
asked in Ask The Community

How to rotate icons?

I can’t find a way to rotate icons from the wireframe library. Any ideas?

1
mlanders
3 years ago
J
JaceNew Here
posted in Ask The Community

BUG - 32 Bit System Excessive CPU Usage Causes Repeated Crashing (as of March 2021)

I have been using Miro independently for the past year. I have 2 systems both 32 bit with one running at just above the min requirement and the other at 2.21GHz with 4 Gb RAM.Up until about 2-3 weeks ago the program was working flawlessly until one of the recent updated (I assume it is due to an update) when I notice the system would crash often - the canvas area would just go blank and I would have to reload the data. I am quite sure it is from excessive CPU usage as I believe when it hits 100% the canvas just goes blank (I have been monitoring this). I am experiencing this on both of my systems and it is making the program unusable as every time I start to make progress it crashes and I have to reload.Perhaps there is an issue with one of the recent updates. I do not want to have to purchase another computer and am hoping this can be corrected as I tend to rely on Miro at this point.Perhaps as the program is evolving that a 32 bit system is not powerful even with respect to memory us

1
Robert Johnson
3 years ago
A
AnnaCNew Here
asked in Ask The Community

Used to be able to select multiple items by drawing a box around items - why has this feature disappeared?

When trying to multi-select various items on the board I can’t draw a box around them like I used to be able to?   Alternating between the cursor and the hand doesn’t make any difference - using the cursor it changes into a hand anyway.   Was this feature purposefully taken out? It’s really annoying

3
Robert Johnson
3 years ago
L
Leon FankhauserNew Here
posted in Ask The Community

I need urgent the best way to get a complex vision for an app on paper to handover to developers.

I dont like user stories, its so frustrating confusing if i try to show my verry complex project from the beginning on. whats now the best way on miro, to plan a really complex vision for an app? I like Mind Maps but i feel like to have not enough structure and not enough options…. HEEELP ^^ 

1
mlanders
3 years ago
V
VadimNew Here
posted in Ask The Community

Grouping cards from different boards on one main board

 Good afternoon.Tell me if there is an application that can group cards from different boards on one main board. As far as I understand, this can be implemented through api, but maybe there is a ready-made solution?  

5
Robert Johnson
3 years ago
R
raddogmeBeginner
posted in Ask The Community

Number Lines

Number Line Template  

4
R
3 years ago
Yasushi SHOJI
Yasushi SHOJIBeginner
asked in Ask The Community

Arrowhead

Hi,How can I customize arrowhead?  I’d like to have arrows like [1], or [2], but all I can get is this Note that the head of the arrow is proportional to the length of the arrow.  Is there any way to make the head smaller or shorter?[1] https://media.geeksforgeeks.org/wp-content/uploads/20190420012849/2_11.jpg[2] http://www.edwardbosworth.com/My5155_Slides/Chapter12/SystemBusFundamentals_files/image002.jpg   

2
Kiron Bondale
3 years ago
O
Olivier CapelleNew Here
asked in Ask The Community

Problem with the rights. Users can’t edit the board.

Problem with the rights. Users can’t edit the board.In the sharing settings, it is written “Can edit”. But in comments, there is “The user is commenr until assigned the license. Request the license to enable edit right.” Only the creator of the board can edit. So, we must buy a license? It’s not free? Otherwise what users must to do for edit?

1
Kiron Bondale
3 years ago
A
Abdullah aldaijNew Here
asked in Ask The Community

I Cant remove team members from my account

I am on free plan now, and want to subscribe  to one of your plan but the issue is I have 8 members and I want to reduce to 2 before buying but the page of team management not allowing me and not showing the contexts menu to delete users as shown in the attached photo please advise  

3
Soumyadeep Mandal
3 years ago
A
Anand GudimanchiBeginner
asked in Ask The Community

Miro Shapes - Not able to get other Shape except Rectangle

Hi what is the wrong I am doing that I am not able to select the shape, I need ? What ever shape I select and drag, Click on Shape and Click on Board I get only rectangle shape.  

2
A
3 years ago
A
Anand GudimanchiBeginner
asked in Ask The Community

Presenting the Miro board, without unintended moving of objects

Hi Miro,Please can you share some link or tips on following I need to present Miro Board and while moving along the board and taking notes, I do not want objects move which are not intended. I know I can lock them but if I lock, I cannot edit them.   I have multiple boards, can I link them and present them by clicking the hyperlinks ? I What is the difference between Miro frames and Miro creating groups (CTRL +G - Windows) Thanks a lotAnand

4
A
3 years ago
A
Annie StreaterNew Here
asked in Ask The Community

Transfer board ownership out of my team (client hand-off)

I was doing some freelance work for a client and I shared a board with them. When I left the project I transferred ownership to the product manager and left the board. Now I have started using Miro for something else I see it is still on my boards list and using part of my free board allowance. It seems I had created a “Team” called Annie Streater (not something I had realised I did at the time, I thought it was just my personal account) and all my former colleagues seem to be in this “team” and can access that board. I have a free account, I’m pretty sure they were using free accounts as well (this was months ago, I don’t know if they regularly use Miro).  What can I do so that the product manager retains ownership but the board is not in my “team” anymore? Preferably I would rather do something that doesn’t involve me having to contact them and ask them to do a bunch of stuff 6 months later, but if I absolutely have to I’ll ask her to just make a copy if she still wants the info. 

1
Robert Johnson
3 years ago
N
North-South CentreNew Here
posted in Ask The Community

How can I export to pdf with video and document hyperlinks working

I have a paid plan option which means I can export to best quality vector. However, once the pdf is downloaded if I click in the video or document files I am not hyperlinked to them. Thanks for helping out

1
S
3 years ago
C
Corey MorrowBeginner
asked in Ask The Community

Freeform frame picks up locked background element :(

Hey all, having an un-intuitive problem here...seems like a bug based on the words “freeform” and “lock.”I’m using a free-form (not grid) frame that keeps “picking up” a vertical line I want to remain fixed in place behind it. When I move the frame, it picks up all lines in the background which it partially overlaps. This is true even if I “lock” those lines.Is this sort of behavior of frames unavoidable? I can switch to just a shape and group items in the shape, but the label and ease of moving around a frame was a plus in this scenario. 

4
C
3 years ago
D
Dileep KumarNew Here
posted in Ask The Community

Unable to receive password reset email for Inactive Team Admin

Hello, Team Admin for Miro left the org in November. We activated the email address and tried Forgot Password option. However, we do not receive the password reset email from Miro. Please help. Rgds

1
Robert Johnson
3 years ago
C
CJ GomezBeginner
asked in Ask The Community

Google Drive integration: Permissions

Hello. We want to share files in our Miro board using links. However, it requires us to allow Realtime Board to access our google drive. We are worried that it may delete files from our google drive without us knowing or on accident.   

3
N
3 years ago
J
Joe MartinezBeginner
asked in Ask The Community

Access revoked - New Account - Admin - First Board

I just set-up a new account, i’m the only team member and admin. Went to create a board and when it loads I get, “Access Revoked” Sharing settings for this board have changed.”I checked my cookies. I checked the forum. I checked I’m the only active user. I checked my credentials are correct. I deleted the board and open another one and repeated across multiple types of boards.No luck. Every time I get, “Access Revoked” Sharing settings for this board have changed.”It has to be something simple but I can’t figure it out. Any recommendations?

3
J
3 years ago
R
Rishi GuleriaNew Here
asked in Ask The Community

Lost Our Board

Hi,We have recently lost our Board and there were lot of things that were there.Please help us to recover the same if possible.How we can contact the technical team in Miro?Thanks

2
R
3 years ago
A
Anand GudimanchiBeginner
asked in Ask The Community

Presentation Mode

Hi I have a many long screenshots with my data captured for each screenshot, now when I use presentation mode, how can I click a link to show a particular screenshot ? Do I have frame each screenshot separately to be made visible ?

3
Kiron Bondale
3 years ago
D
David CornerBeginner
asked in Ask The Community

Reverting changes

I have made changes to a existing board, then duplicated it and I desperately need the original Miro board (before having made any changes or duplicated)How do I do this?https://miro.com/app/board/o9J_lc8s4Oo=/Besides community is there an actual Mirocustomer service?

1
Kiron Bondale
3 years ago
D
Daniel SchaufelbergerBeginner
asked in Ask The Community

templates in german

Is it possible to publish templates in german on miro verve?

2
Mariam Danielian
Mironeer
3 years ago
T
TRICIA CARLOSNew Here
posted in Ask The Community

Invisible Notes and Comments

The past week when I go to use the sticky notes or the comments tools they are both coming up transparent or invisible.  The sticky note will not stay colored, it is transparent and the comments are not viewable at all unless you select the comments from the bottom tool bar.  How can I fix this? 

1
Soumyadeep Mandal
3 years ago
M
Michiel YkemaBeginner
asked in Ask The Community

Timer function changed?

Does anyone know if, and why, the timer function has changed overnight? It now doesn't seem to support hours in countdowns anymore and won't go higher than 99:59 minutes. This is a problem for me as I often host asynchronous collaborations where I allow input to be given over the course of one or more days. Participants really like there to be a countdown for how much time they have left… But maybe I just accidentally toggled a setting? There's no change visible in the Change log but the Help article has been changed...

3
M
3 years ago
A
anevBeginner
asked in Ask The Community

Lock everything, then search - search not working properly?

I have several frames (properly named). I highlight/choose all the elements/frames and lock them. When I do a search and click on one of the search results item, it’s not zooming me in to that searched element or highlight it. Is this a bug?

1
Robert Johnson
3 years ago
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