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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,634 Topics
  • 28,981 Replies
8600 Topics
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bridyfrettNew Here
posted in Ask the Community
Jira integration works for some teams but not others

For most of our Teams, when I choose Apps & Integrations, Jira, I see the page with URL, Consumer Key, Consumer Name, Public Key, Jira URL, etc.  I can update the Jira URL, choose Connect without error.  Then I can also click Connect on the ‘Jira personal account’ section without error.  Based on this, I believe our overall Jira Application link is working okay.   However, in a couple of our Teams, when I choose Apps & Integrations, Jira, I only see the ‘Jira Personal account’ section and the connection fails with a ‘Jira is not connected’ message.  This page is missing the Consumer Name, Public Key, etc. fields which I see on the other Team’s App & Integration pages.    I tried an uninstall / reinstall of Jira cards, but the behavior is the same.  Why are configuration settings not showing for some teams?Any ideas?

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Mironeer
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mckcookNew Here
posted in Ask the Community
Emojis not displayed in Safari

 Hi there, hope there is some help… For some reason in Safari (Version 15.4 (17613.1.17.1.13)) in comments emojis are not displayed correctly. I emptied the cache, did not help. It is not happening in Chrome. Any idea what I can do to fix this? Thanks!   

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Tomoko Kii
Mironeer
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Anurima PNew Here
posted in Ask the Community
UPGRADE ISSUE

 I am facing issue in upgrading miro account please help to resolve  

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Alyona
Mironeer
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Bakai TaalaibekNew Here
asked in Ask the Community
Private Projects on Team Plan

When creating a new Project in organization, if I am the only member of it and toggle is off, does that mean that nobody(including admins) can access the Project? (aka Private)    

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Alyona
Mironeer
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Caitlin EverettBeginner
posted in Ask the Community
[RESOLVED] Bold Text Not Working (Not displaying as *bold*) on Desktop Version

Hello.  I use bold text a lot in my Miro boards and have noticed recently that the feature is not working for desktop.  Here is a chunk of text that *is* bold in the browser version but is not bold on desktop: Browser: Desktop:  

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Mayara Kasai YoshiyassuNew Here
posted in Ask the Community
Board does not exist

I was using a board last week and when I tried to access it again, it showed the message “Board does not exist”. The team where the board belonged to has disappeared from my account. From what I’ve read, it could be that the team was deleted. Is there anything I could do to try to restore the team or the board? 

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Karl MochelBeginner
posted in Ask the Community
PDF Export that doesn't need fixing before beautifying in illustration packages.

Just exported a fairly simple frame. Lines of text were multiple lines, broken within lines, and within words. Shapes, like circles, were turned into line segments and strokes were separate from fills. Shapes where embedded in clipping masks that had no visual effect.I need to clean up Miro files for presentation, since it lacks decent control on curved lines, text control like padding and margins and tools to get more than basic alignment. So, since I can’t get those capabilities within Miro I would like the resultant PDF to be as clean as possible so that I need to do as little clean up as possible to style the result.

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Mironeer
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renjinkatNew Here
asked in Ask the Community
Neither delete nor leave board options showing

   

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Kristina SmiNew Here
posted in Ask the Community
How many boards can you add in Consultant Plan?

Hello! How many editable  boards can you have in consultant plan ?

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Robert Johnson
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Elizaveta ArshinovaNew Here
posted in Ask the Community
Transfering the frame with comments

I need to copy my frame on another Miro board. But when I am transferring the frame, comments do not appear on the second board.What can I do to transfer the frame with comments?

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Anonymous
posted in Ask the Community
This software looks like Miro... anybody know the name?

[deleted]

37812
Max Harper
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Didi KerkhofsNew Here
posted in Ask the Community
Admin cannot acces team account anymore

Dear Miro Team, We have a free account and our admin has left the company but did not transfer admin rights over to anyone. How do we get admin access again?Cheers,Didi from LifeX

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Robert Johnson
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Kim SeieroeBeginner
posted in Ask the Community
How to link Miro cards between boards

Hello everyoneDoes anyone know if its possible to link cards between Miro boards if the boards is in the same team and also if they are in different teams, but the users have access to both teams? 

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Max Harper
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SPIUNew Here
posted in Ask the Community
How can create dashboard

how can create dashboard

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Robert Johnson
Kyle Chipman
Kyle ChipmanMiro Hero
posted in Ask the Community
Ability to Revert Toolbar to Left Hand Tray on Windows Desktop App

I might be overlooking something simple here; it seems like the recent Interactive Display update on the Windows desktop app locked the toolbar to the bottom of the screen (see screenshot below). I also lost the order of my apps. I could not find anything in Preferences or the gear to shift it back to the left. The web version still shows the toolbar on the left of the screen, and has retained the app order.Has anyone found a means of switching it back? Thanks :)  

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Kyle Chipman
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Rodolfo GlentonNew Here
posted in Ask the Community
Inserting a table as a node in Miro iOS

When I create a Table that accompanies a text in a Node of a Mind Map, it does not respond to the automatic reconfiguration or adjustment of the layout.How can I insert a Table in a Node of a Mind Map in such a way, it responds to the automatic adjustment?

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Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask the Community
😎 What kind of Miro swag would you want?

Hey Miro lovers!Let’s dream for a little while:If you could create any kind of Miro swag, what would be your swag of choice?Mousepads? Guitar pickguards? Drumheads? Powerbanks? Reservoir pens? Toothbrushes? 4K camera ski goggles? Anything!

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Henrik Ståhl
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Andrew AmondsonNew Here
asked in Ask the Community
Board created in wrong team. I was invited to a team and accidentaly created a board in it. I would like to move it to my own account/ team.

I was invited to a team and accidentally created a board in it. I would like to move it to my own account/ team.

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Robert Johnson
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sprostapNew Here
posted in Ask the Community
Pictures taken with ios app not on Board

Dear Community,  i am facing a massive loss of pictures taken during a workshop yesterday. Used the app on Iphone for documenting models and put it directly on the board. Looked like, they would have been normally uploaded and appeared on the board. I also rearranged them on the board (using app). But today hardly a third of all pictures is visible on the board (desktop and mobile app). Does anyone have any advice?? 

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Nick_Miro
Mironeer
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InnerhoferNew Here
posted in Ask the Community
Cannot login from Mac App v.0.7.14 on M1

Hi, since yesterday I couldn’t see my dashboards anymore. I reset cache, re-installed the app and since then I cannot login anymore, even under 0.7.14. When I type in my login credentials, I am referred to Safari where I login and see my boards there, but the Mac App remains on the login screen.

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Tomoko Kii
Mironeer
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Anant AgrawalMiro Hero
posted in Ask the Community
SHARE icon is missing

For many boards, I have noticed that SHARE icon is missing in the top right corner of the screen.For same boards, my company admin does see SHARE icon as visible.What could be the issue here?Please advise.Thanks, 

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Robert Johnson
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Challie SchaferBeginner
posted in Ask the Community
[RESOLVED] Multipage PDF - Indepedent Paging per User

Multipage PDFs used to allow individual board users to page through the document at their own pace, but now when one person pages through a document it changes the the page number of the document for everyone on the board.This can be challenging when multiple users are trying to read the PDF at their own pace. Is there a way to change it back to the old settings?

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VolkerHNew Here
posted in Ask the Community
Missing sharing setting: Permissions -> Adding visitor name ...

i am working on a consultant plan and would like to have the possibility to add guest names if board is public and shard via link (without pw).I found the very helpful workaround from Robert. Thx for that!Now a friend of mine showed me the following settings.i cant find this possibility in my account. I have only the permission setting “copy board content”, the second topic is missing. Any ideas what tio do?   

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Peggy GartnerBeginner
posted in Ask the Community
List of all cards (across boards) to which I am assigned

Hi,is there a possibilty to get a list of all cards (across boards) to which I am assigned? Thanks Peggy

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h2oficusNew Here
posted in Ask the Community
[RESOLVED] Cropped templates picker on tablets

Hey,I’m testing out Miro to see if I want to continue with a paid profile, but I am running into an issue with the templates on my Tablet S7:  I can’t scroll on the templates and view at all.  @Marina any advice?

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Alyona
Mironeer
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