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Questions & Ideas

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8920 Topics
T
Takahiro TanakaBeginner
asked in Developer platform and APIs
Where can I find board id?

Hi.I try to use WebAPI for Python. I have a question.When I want to update a board, I need to write boardsID.But, I can’t find boardsID.Where can I find it? please advise me. 

21771
Daniela Gavidia
Mironeer
4 years ago
M
mikael.bokestadNew Here
posted in Ask The Community
Flickering black screen

HiWe were trying to test out a workshop in Miro yesterday.And one of the users had a problem with the screen almost flickering and going black when someone was typing.Anyone had this issue before or does anyone know what could be the source of this problem?

5162
Marina
Mironeer
4 years ago
A
Amrit RupasingheNew Here
posted in Ask The Community
Duplicating boards for one free account and one paid

Hi guys,I love Miro - I have it for my personal use but I recently got my company to agree to paying for my a corporate account. My issue is that I created a lot of company related content on my private account, and I now I need to duplicate that work in my corporate account. The issue is that when I share the board with my corporate account it has access to other boards in my personal account. What’s the paid way to solve this?Thanks in advance for your help! Regards,Amrit. 

2721
Robert Johnson
4 years ago
D
Dean BirkettBeginner
asked in Ask The Community
Billing for users who have access to one board

Firstly, the account area of Miro is one of the most confusing I’ve ever used - so this has probably been asked numerous times already, so apologies for that!I am a freelance consultant who works for numerous clients. I have created a board, and shared this board (comment only) to 8 other email addresses. When I log into my account section, under ‘Active users’, I just see myself - but there is also a notification which says “1 member below is in the team. And 8 other users have access to some boards in this team.”My questions are:Will I be billed for these 8 other people? They have comment only rights…And, where can I check to see this information. Would they appear as team members if I was to be billed?Thanks!

2462
D
4 years ago
S
Sara JalilianNew Here
asked in Ask The Community
New in Miro - I don’t know how I can participate in the board

Hi Everyone,I’ve been added to a board created by by my co-worker. I don’t know how I can have Miro free trial in order to particiopate in the board. 

2213
Robert Johnson
4 years ago
K
Khrystyna TripnykNew Here
posted in Ask The Community
Can Miro send every day notification with things to do?

Can Miro send every day notification with things to do?

2521
Robert Johnson
4 years ago
H
Hjörtur SchevingBeginner
posted in Ask The Community
Background images vs Miro shapes&text

I use Miro a lot for teaching and for large group events. I have noticed if I have many frames within one file then Miro can take long to do the initial load and can be a bit laggy. So when I say many frames, then I am talking about maybe having some common elements for the whole class and then frames for each and every breakout group to work on. I do not want to break this up into multiple boards (files), I like to be able to have a good overview of the work of all groups and I want everyone to easily be able to scan over work of the whole class.Sometimes I have created the design of the boards in Figma and then imported those as either PNG or SVG into miro and then just added in Miro the sticky notes and other elements the studentes need to be able to edit. Other times I create everything in Miro from scratch. I am wondering if anyone knows what is a better option here? I am thinking mostly of the size of the board, meaning is a frame like this smaller (in bytes) if I would create al

10363
Marina
Mironeer
4 years ago
S
Stephanie BacquereBeginner
asked in Ask The Community
Call a group of participants to me

Hi! while running a workshop, we will split participants into 4 difference groups. Each groupe will have it own facilitator. Is it possible for a facilitator to call a group of 5 people?  I know that we can call all the participants to where we are, we can also call a specific participant, but can we create groups of specific participants?   Thank you

15993
Kiron Bondale
4 years ago
E
Erevlos7New Here
asked in Ask The Community
Linking Miro Boards

I’m using Miro to develop, workshop and house consumer journeys. I’d like to use Miro as the home for my journey atlas as well, but to do that, I need to be able to embed links in the master journey board that link to other boards. I can’t find a way to do that - has anyone come up with a workaround or found a way to do it via Miro?

11133
E
4 years ago
T
Tima BansalNew Here
asked in Ask The Community
Renaming project

Is it possible to rename a project label? 

6601
T
4 years ago
M
Mark HodgsonNew Here
asked in Ask The Community
Emoji not displayed in Windows 10 app

I am a fairly new user of Miro and am switching between the web-based and Windows 10 apps. When  attempting to add emoji in the app, they are not displayed, but if I switch to the web view, they are there. 

5452
M
4 years ago
J
Jeremy SCHOCHBeginner
posted in Ask The Community
Saving boards as templates with voting, voting not transferring over?

Hi all, I am working on facilitating multiple workshops and have created a template that allows for voting on several of the frames. My trouble is when I save this as a template and pick it up in a new board all of the voting functionality disappears!  Not sure if this is user error however I think it would be extremely useful to be able to create templates where everything works the same as the original (including links to frames etc in the board). This is especially important when running 10-15 of the same workshop. Looks like I may need to go in and manually add the voting to each of the new boards which is a tad frustrating and time consuming!TIA love this community :)

2583
J
4 years ago
Mach Admin
Mach Admin
asked in Ask The Community
Is there a way to merge members?

We are currently paying for multiple members (seats) who have two different email addresses.  They where both added with one email address and then they where added again with their new email addresses. If I delete their old email addresses will they lose access to those boards under their original address?  

6314
Mach Admin
4 years ago
M
Mark WrightBeginner
asked in Ask The Community
Unable to lock all object types | Why can't I lock/unlock all elements?

It seems some elements on a Miro board are ‘lockable’, while others are not. I haven’t yet found out which is which. All I know is I tend to use the lock/unlock a lot with big selected areas of the board, and sometimes I don’t see the lock icon appear… just the eyeball icon. Here’s an example. Can anyone assist?  I wonder if it’s possible for Miro to make all elements lockable? Or provide a better system for those who like to use this feature dynamically/a lot in their practice?Best wishes and look fwd to any responsesMark

51383
M
4 years ago
R
RobPBeginner
asked in Ask The Community
Resource too large for upload (but it isn't)

I just started with a free plan to try Miro. I want to upload 8 pictures on a board but got the message: “Resource too large for upload”. Files are maximum 1.9 MB. Any tips? Thanks a lot!

10855
R
4 years ago
Mach Admin
Mach Admin
asked in Ask The Community
Invited Users / Guests

What is the difference between a member - a guest and an invited user? Are Invited Users charged as a member?Are Guests charged as a member?    

2562
Mach Admin
4 years ago
E
EDUAGILITYBeginner
asked in Ask The Community
Back up not working

Hello I made a board (paid subscription) the downlaod board backup and when I tried to upload it again it did not work.I colleague send me RTB board with full permissions when I tried to upload it in a ne MIRO board it did not upload. Anyone with an answerr why? is it a size limitations? 50, 60megs or is it irrelevant. My connection is 400 megs upload speed.Thank you for your support 

6185
E
4 years ago
A
AnjaNew Here
posted in Ask The Community
Issues to unhide or delete content on board

I created a miro board with some frames and content. Another person dublicated that board and added me as user. Now both of us have the issue that 1 frame is hidden and non of us could unhide that frame anylonger. Moreover we have 1 grid outside the frames which is no longer editable by us nor could we delete that. Do you have any advice how to proceed?TxsAnja

2711
Marina
Mironeer
4 years ago
G
Gakuto Watanabe
asked in Ask The Community
JWT authentication

Sorry, I don’t understand this page. Because I don’t know code to get JWT token from my application.Editable boards for not registered users (miro.com)Could you teach me more details how to use JWT to use miro api?

3941
G
4 years ago
W
Whitney LivseyNew Here
asked in Ask The Community
Copying + Pasting from 'Source' Boards to Another Board

Hi - I am attempting to copy photos + text from one board to another. I am an editor on both boards and permissions have not recently changed. I can copy from one board to another, but not vice versa. I am receiving the error below. Any ideas?  

60401
Robert Johnson
4 years ago
J
jtkExperienced Community Member
asked in Ask The Community
Sharing settings with Google Calendar

I add the Google extension. When adding my board, it gives a prompt to choose sharing settings. I set my board to “anyone with a link can edit”. That does not require a person to sign in. The prompt for the Google invite states that “All invitees can edit” requires a sign in. Clarification? 

7179
Robert Johnson
4 years ago
C
Chiara MartiniNew Here
asked in Ask The Community
Frames Order

How do the Frames on Miro organize? In the left lower corner, you can open them and have a good overview. My question is, why are they organised this way? Its a little confusing.It would be great, if i could number the frames and they could organize itself accordingly. Thank you,Chiara

19941
Kiron Bondale
4 years ago
Matthias
Matthias
asked in Ask The Community
Shortcuts failing

hi all,Shortcuts started not to work anymore after a recent update, it’s been at least of month.Anybody eles?I mentioned it in response to one of those a prompt option in an expanded mode of KANBAN Card. No reply yet…Create link does not even work. Please advise.Thanks!

17985
Matthias
4 years ago
L
Lisa PelenghiNew Here
asked in Ask The Community
Mind map size

Hallo! I’m using mind map, I need the paper printouts of the maps, but the font is too small to read. If  I increase the font, the dimensions  the whole map increase and it does not fit on a single paper sheet.Many thanks for your help. Lisa

6641
Kiron Bondale
4 years ago
M
marcos cabreraNew Here
posted in Ask The Community
Download button does not appear in my Miro browser version

Hi all,recently I made a Design Service course with Miro as a tool,and in my browser version,I cant see neither  find the download button.Anybody has a clue?  

10445
A
4 years ago
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