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Question

Problem with dissapearing drop shadow on frames

  • June 16, 2022
  • 4 replies
  • 132 views

Hi,

I have a problem where some frames lose their drop shadow, and some don’t (see picture under). 

The frame without shadow was duplicated from the one with the shadow, so I don’t see why that should change the appearance of the frame. 

Anyone been struggling with the same and might have some answers?

Thanks!
 

 

4 replies

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  • Mironeer
  • June 20, 2022

Hi @Vegard 👋

Thank you for reporting the issue! 🛠

We’re sorry you’ve run into it but please have no worries - I’ve converted this post into a support ticket and our team will reach out to you shortly via email. Stay tuned! 🙂


Me, too. 

 


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  • Mironeer
  • July 11, 2022

Hey @Hanna Kutcher 👋
Thank you for the report!
Could you please submit a ticket to our Support team so they could investigate it further? Here is a detailed guide on how you can do it: How to contact Miro Support. Thank you!


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  • Mironeer
  • October 10, 2022

Hi everyone,

We confirmed with the Team that we rolled out a new frame sidebar & a new frame visual and now the new default for frames is a white background, and we removed the drop shadow to make frames less visually distract.

Hope this clarifies the case!