Cannot login to my account anymore

Hi dear Miro community,

Since I looked up how Slack works with Miro I cannot access my Miro account anymore. It just keeps loading and loading and loading.

I have tried to delete all my cookies and done it in an incognito window unfortunately no change.

I am now a bit desperate to access my account again.

Has anyone experienced similar issue and would know how I can log-in again?

Userlevel 7

+12

@Laura Sastre - Have you tried the password recovery feature?

Open an incognito/private browser window, go to the sign in page, and click on the “I forgot my password” link:

My password is accepted it simply then does not load anything?

Userlevel 7

+12

@Laura Sastre - Try changing your password using the password recovery.

Here is a similar post about this issue where setting (or resetting) a password resolved the issue:

Thanks a lot I’ll try that!

That did not do the trick I still do only get an ever loading screen. This is a nightmare! How can I remove the slack option?

Userlevel 7

+12

@Laura Sastre - Hmm. I have converted your post into a support ticket to see what they can do for you.

Fantastic thanks a lot!

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