Questions & Ideas

Dear Miro Team,My name is Yelyzaveta, and I am an English tutor from Ukraine.I would like to say how much I enjoy using Miro. I have explored the platform and truly appreciate its interactive tools, visual workspace, and the opportunities it creates for collaboration and creative learning. I believe Miro can significantly improve my lessons and help make learning more engaging, interactive, and enjoyable for my students.As an educator, I am always looking for new ways to create effective and motivating learning experiences. Miro seems to be a perfect fit for this purpose, and I would love to use it regularly in my teaching practice.Unfortunately, purchasing a subscription is currently difficult for me. Therefore, I would like to kindly ask whether it would be possible to receive free access to Miro, an educational license, or any special support available for teachers, particularly educators from Ukraine.I would be extremely grateful for any assistance, information, or opportunities yo

Dear Miro Community Team,I hope you are doing well.My name is Oksana Pavelko, and I am a Dutch language teacher from Ukraine. Recently, I started exploring Miro and was genuinely impressed by the possibilities it offers for language learning and teaching. The platform is incredibly creative, interactive, and inspiring. I work with students who are learning Dutch and building their lives in the Netherlands. I would love to use Miro more extensively in my lessons to create engaging learning materials, interactive exercises, visual vocabulary boards, and collaborative activities that help my students succeed. As someone living and working in Ukraine during these challenging times, I would like to kindly ask whether there are any opportunities for free or discounted access to Miro for Ukrainian educators. I am still discovering the platform, but I can already see how valuable it could become for both my teaching practice and my students' learning experience. Access to Miro's premium featur

Hello Miro Support Team,I am writing to you because I made a critical mistake today. While managing my accounts, I accidentally deleted the wrong Miro profile.As a result, I have lost access to all my boards, which contain essential data, academic research, and the project I have been working on for months. This work is extremely important to me, and losing it is a major setback.Could you please freeze the deletion process on your servers and help me restore this account along with all its boards?Thank you very much for your urgent assistance. I look forward to your guidance on how to recover my data.Best regards, Vanessa

Hello Miro Support,My name is Oleksandra, I am a private Spanish teacher from Ukraine.I teach students online and use interactive tools for my lessons. It really helps to organise all ideas,lesson plans and makes studying more interesting and engaging.I learned that Miro has supported Ukrainian educators and teachers affected by the war, and I would like to ask whether any complimentary access, educational support, or subscription assistance is currently available.Although I work as a private tutor rather than through an institution, I can provide proof of my teaching activity if needed.Thank you for considering my request.

Dear Miro Team,My name is Dasha and I am a math teacher from a small village in Ukraine. Because of the difficult situation herewe often have problems with electricity and other basic needs because of russian attecks, but I still continue teaching my students and trying to make lessons interesting and interactiveMiro would help me a lot in teaching math online and organizing lessons for my students. Unfortunately I cannot afford a subscription right now so I would be very grateful if you could consider giving me free educational access or any kind of supportThank you for your time and understandingBest regards,Dasha

See image below, delete option is grayed out… Do i have to delete the whole table and start from scratch?!  

I can’t seem to cancel the subscription even though my payment method is 100% legit because i used it for the billing information for business plan trial and Miro approved it. Anyone know why does this happen?

Hi, I have a problem with subscription. I had a subscription for one member (myself) and shared the board with the guests who ARE NOT paying members. I’m a tutor and use boards to create lessons, so my students are supposed to enter my boards as guests. But each time I share the link with them, Miro adds them to the team members list, and now because of that my subscription is not 10$ but 38$?? Deleting the students from the members list now doesn't help in decreasing the price, but I’m absolutely not paying 38$ for the subscription that I used alone all the time. Does anyone know what to do in this situation? I don't know how to contact Support either 

I'm probably doing something wrong, but I'm encountering an issue when importing vsdx's into Miro, when doing either single or bulk import the swim lane names appear below the swim lane, and are partially hidden.vsdx image.After import into Miro (red circles highlight the labels).Things I've tried:Using cross functional swimlane shapes in the source vsdx, same resultUsing BPMN swimlane shapes in the source vsdx, same resultTried double clicking directly on the swim lanes label box and it just highlights the existing text at the bottom of the lane.Is this the expected behaviour when importing vsdx's with swim lanes?I have over 100 vsdx's to move to Miro and I'd rather not manually recreate them.Thanks in advance for your help. 

Hi!When I drag and drop an SVG file onto my Miro board, it appears extremely small, making it essentially unusable (see attached screenshot - the blue frame is the size of the graphic and the tiny dot in the top is the actual graphic). This is a project I've been working on for some time, and importing SVG files with the same dimensions and settings has always worked correctly before.The problem started suddenly, and I haven't changed anything in my workflow or the SVG export settings. Existing SVG files that previously imported at the expected size now become tiny when added to the board.Is this a known issue or a bug? Are there any recent changes to SVG import behavior that could be causing this?Thank you for your help./Ane 

Hi, How do I change the fields on display when using the inline editing screen in Miro (not the jira card fields). The jira platform field Team is missing, we use Team to plan and allocate work as part of our planning process in Miro but this field is not visible. Thanks

I’m unable to create a PlantUML diagram in Miro.I have tried using a paid account as well, but I still cannot find the PlantUML option under Tools or in the Marketplace.Could someone please guide me on where this option is available, or confirm whether PlantUML is still supported in Miro?

Hi there Miro team, I'm a learning designer in an Australian university, planning to use Miro quite extensively in at least two courses. I have three simple questions which we hope can be answered. I created my Miro account using a @domain.edu.au account in the way a colleague instructed. When in Miro itself, I find that I'm in an "organisation" with an "Education" subtitle - actually, I'm in two organisations, which I think is an administrative quirk, but the important bit is that both have an "Education" subtitle. When I look at my Profile, I'm told I have a "Full" licence. However, my colleagues tell me we have an Education license - I'd be grateful if you could please offer any clarification around that apparent discrepancy. That query aside, I've started experimenting with the new "Activities" present - multiple-choice, open-ended, word cloud, scales, ranking and 2x2 matrix. When creating / adding these, I now notice a note for each and all of them: "Free while in beta". So my sec

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I am curious if this is a bug, or a setting issue. The odd thing, if it is a setting, is it works for most shapes in the diagram, then suddenly refused to work for others. The only two things that I can identify that might be responsible for breaking the alignment of the connectors is copy and paste and zooming in/out. The diagram below explains the issue. The two on the left would not align properly to the central or external geometric positions.  

Hello,I am from Ukraine and I’ve heard that Miro provides free access or special support for Ukrainians. Could you please confirm if such help is available now and how I can apply for it?Thank you in advance!

Dear Miro Team,My name is Yelyzaveta, and I am an English tutor from Ukraine. I am a huge fan of Miro and want to use your platform to create a centralised, engaging learning space for my students.I am writing to enquire if I qualify for access under Miro's support initiatives for Ukrainian educators.Thank you so much for your ongoing commitment to supporting education. I look forward to hearing from you.Best regards, Yelyzaveta

I have a task have multiple deadline and repeat over year so i need to make a task in table that have 3 set start date and end date and i don’t want to “renew” the date so is there anyway to make the date repeatable and have multiple deadline for table ( so that when i switch the table to timeline, it’s better visualised ? )

Hello,Using AI to cluster post-its, of which I did not realize it moved the post-its in the canvas and not create a copy. I would like to change this back because the positioning of the post its is important (they were ranked).What I have attempted so far:In the history I cannot find the AI-edits in the history. In the activity log I do see that the change has happend although I don't see a way to restore it how it used to be.  I have checked in if the items have been moved to somewhere elseI would really like to restore this because it is not possible to recreate this.

Dear Miro Team,My name is Sofiia, and I am an English online tutor based in Ukraine. I’ve been told that you support us and help those who are in need.I am writing to kindly ask you if it is possible granting my account a free upgrade to Miro Premium as part of Miro’s support program for Ukrainian educators, so that I can use your boards during my tutoring sessions. With your support I could provide effective, enjoyable, and stress-free learning for my students.Thank you for standing with Ukraine, for your time and consideration.Sofiia.

Hello Miro Support Team,I am an English teacher from Ukraine, and I use collaborative online tools to create interactive lessons for my students. Miro would significantly improve my ability to design engaging learning activities, visual vocabulary boards, speaking tasks, brainstorming exercises, and collaborative projects.Unfortunately, the cost of a paid subscription is difficult for me to afford at the moment. I would be extremely grateful if you could consider granting me access to an educational plan.I work with students of different ages and levels, and Miro has become an essential part of my teaching process. Having access to additional boards and advanced features helps me create a much better learning experience for my learners.Thank you for your time and consideration. I truly appreciate the work your team has done in building such a valuable educational tool.

does anyone know why this happens? the colors are swapped (It is not my browser. i have forze dark mode off, and it looks like this even on incognito.) it makes me feel colorblind i can't even pick my colors!! its been like this for a while now but i feel like i need to fix it Now. this happened after i made an account and i seriously  regret it  

Hi. I use Miro mostly to create mood boards, so lots and lots of photos. This often leads to boards that havé a lot of heavy files on them, thus making it slower or hard to access, especially from a tablet (not desktop). Is there an easy way to find the biggest files on the board, so I could replace them? Thanks so much!

Dear Miro Support Team,I hope you're doing great. My name is Nazarii and I'm an English teacher based in Ukraine. In the face of current events, I believe that the role of an educator has never been more challeging than it is now. Being constatly under the attack by the neigbouring country, we still long for knowlegde and self-improvement. Therefore, Miro has become an indispensable tool for me and my studnets alike. I cannot imagine using any other platform as it doesn't offer as many great tools as your platform does. I was wondering if I could be granted the privilege of using free subscription so as to continue teaching English and make the most of Miro experience.Best,Nazarii

bonjour, je suis ukrainienne et prof de français aux ukrainiens, j'ai entendu que vous proposiez l'abonnement grauit, est-ce toujours d'actualité?