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Question

refund

  • July 29, 2026
  • 1 reply
  • 10 views

Hello,

I paid for a monthly plan for 46 users by mistake. I would like to request a refund so that I can change my subscription to a monthly plan for one user and just visitors as i don’t own a team and the people editing my board are my students, I’m not willing to pay for their subscriptions.

I could not find a direct way to contact the subscription or billing team, so I am reaching out through this request.

1 reply

Eca
Mironeer
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  • Mironeer
  • July 29, 2026

Hi ​@Grow School thanks for reaching out! I have your case converted to a support ticket so our Billing team can help with your refund request. You should receive a response shortly.