Skip to main content
Question

Cant apply for Education Plan

  • July 27, 2026
  • 5 replies
  • 47 views

Hello,

I’m currently enrolled as a university student and would like to apply for Miro’s Education Plan. However, the application page on the website appears to be bugged, so I’m unable to complete the application.

Please let me know how I can apply and what proof of enrolment you require.

Thank you.

 

Once I click on apply as student it will take my to next screenshot
Keeps loading and i cannot apply with my university email

 

5 replies

Dina Sapongay
Mironeer
Forum|alt.badge.img+1

Hi ​@Rainmaker

Sorry to hear you're experiencing this issue.

If the application page keeps loading and isn't accepting your university email address, we recommend trying the troubleshooting steps in the Application issues section of our Help Center: https://help.miro.com/hc/en-us/articles/360017730473-Education-plan#application-issues.

If you've already tried those steps and the issue persists, please let us know your university email domain (e.g. @university.edu) along with the browser and device you're using so we can take a closer look.


  • Author
  • Beginner
  • July 27, 2026

s1862342@ed.ac.uk Firefox - PC Windows 10 Pro


Dina Sapongay
Mironeer
Forum|alt.badge.img+1

Hi ​@Rainmaker

Thanks for sharing your email address.

Could you please confirm if you’ve already followed the troubleshooting steps provided above, especially the steps listed under Application issues in our Education Plan Help Center article? You can find them here: https://help.miro.com/hc/en-us/articles/360017730473-Education-plan#application-issues.

If you’ve already completed those steps, please let us know what happened afterward or if you encountered any specific errors. This additional information will help us look into the issue further.


  • Author
  • Beginner
  • July 27, 2026

Hi Dina,

I already completed those steps above. I’m stuck on the loading website after I click “Apply as student”. As the screenshots provided above. I’ve tried everything and nothing seems to work. 


Dina Sapongay
Mironeer
Forum|alt.badge.img+1

Hi ​@Rainmaker

Thanks for confirming that you’ve already completed the suggested steps and for sharing the screenshots. 
I have your case converted to a support ticket. You should receive a response shortly.