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subscription failed to cancel

  • July 27, 2026
  • 1 reply
  • 10 views

Hi. I want to cancel my subcribtion.
in our team we have only team admin
I loged in miro by team admin's account. I made all of this:

Click your profile avatar (top‑right).
Open Admin console.
Go to Billing in the left sidebar.
In Billing actions, click Cancel subscription and follow the prompts.

But after last step everytime there is a notifiation:

"subscription failed to cancel"

1 reply

Eca
Mironeer
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  • Mironeer
  • July 27, 2026

Hi ​@Web thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.