Enterprise plan. Using the board export API:
POST /v2/orgs/{orgId}/boards/export/jobs (boardFormat: PDF)
The job is accepted — HTTP 200 with a jobId. But when I poll:
GET /v2/orgs/{orgId}/boards/export/jobs/{jobId}
jobStatus stays "CREATED" and never advances to IN_PROGRESS/FINISHED.
The /results endpoint returns 404 the whole time (expected, since the job never finishes).
What I'm seeing:
- A batch of 52 boards (a 50-board job + a 2-board job) both sat on "CREATED" for the full 15-minute polling window — 0 completed.
- Reproduced by hand with curl on a single small board: created fine, still "CREATED" across repeated polls minutes apart.
- Earlier the same day, identical requests returned "FINISHED" in ~30 seconds — so it appears to be intermittent export-queue degradation, not a bad request.
Questions:
1. Is there a known issue / degradation with the board export processing queue? Any SLA for job completion?