Skip to main content

Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

9874 Topics
S
Stephane QuevillonNew Here
asked in Ask the Community
Miro defaults to unknown language when accessed from Bulgaria

Asking for a colleague in Bulgaria. When he accesses the miro.com website, it comes up in a foreign language that he is unable to read (looks like German).  Why is this happening and how to make it so that it comes up in English?  He tried with different browsers and they all behave the same way.

732
S
P
PabblyNew Here
posted in Developer platform and APIs
Previous OAuth2 Access Token is Expiring After Resintalling

The Refresh token is expired after reinstalling app by Auth2. We have even not selected the option 'Expire user authorization token'. Just the latest access token is working and all the other previous tokens expired. How can this be fixed?

1473
Addison Schultz
Mironeer
N
Nick Loe-StartupBeginner
asked in Ask the Community
Epic Jira Ref displayed, not Epic Name

When I select Epic Link in the card configuration, it’s pulling through the Jira reference rather than the Epic Name. Epic Name cannot be used as that is a field used in Epics, not other Jira types.What I want it to display is as it does in Jira, if you look at the Epic Link on a Jira it displays the name of the Epic not the Jira reference (which unless you really know your Epics will mean nothing to you!). It looks like it’s using the JQL version of the Epic logic - i.e. “ AND Epic = “Title of my Epic” gets changed in a JQL to “AND Epic = AAA-1234” (or whatever your Jira reference is). What I’m seeing on Miro is AAA-1234 (for example) which is useless to me.Am I doing something wrong, or is this how it’s configured?

5983
N
Y
Yulia OsipovaNew Here
posted in Ask the Community
Не отображается app у других участников

Здравствуйте. Подскажите пожалуйста, почему у дргих участников, кому я дала ссылку на доску, не отображается функция dice. Игральная кость у меня видна на панели, а а участников нет. И в поиске пишет, что такого app нет

751
Kiron Bondale
N
NatabaraNew Here
asked in Ask the Community
Need guidance creating a police suspect wall and timeline

Our teem needs to develop the equivalent of an interactive police suspect wall that would allow us to feature suspects/entities, descriptions, associated images and online links. We also need to (visibly) link various individuals/entities with others and be able to annotate those linkages with descriptions (think of a string and the description of that link hanging on that string). The linkages may not always have to be visible, but possibly visible when hovering over an individual. In addition, we need some kind of (linear/zooming?) timeline that enables us to describe events that can contain links (i.e. news) and names of individuals/entities. The text/names of these individuals/entities would ideally be linked/point to their description on the suspect wall, and if possible, vice versa. I am new to Miro and would appreciate any guidance on which template(s) would best meet our needs, and to know whether Miro is in fact the best tool for us to use (or another is recommended). Of cours

842
N
M
Mihailo PlavsicNew Here
posted in Ask the Community
Input lag

Hi,I’m using Miro for a while now and I think it’s the best board out there in most ways. There is an issue that I find maddening, there is a substantial input lag from the first line written only getting worse as you write. I use a very capable system, i7-10700K, Samsung 980 EVO SSD (3Gb writes) and 16 GB of 3200 MHz, low latency RAM.My tablet has no issues with latency writing on other boards SmoothDraw, MS Whiteboard, Zoom board etc. On Miro, regardless of platform (Web version, Desktop) I notice input lag that makes it difficult to write.I assume this is linked to the smoothing algorithms that take a long time to process even on a fairly high-end system. Could there be a low latency mode that uses less demanding algorithms, as I see many users have a similar issue.

1633
Kiron Bondale
H
hoodleceoBeginner
asked in Ask the Community
Strategy Map Template - Noob Question - How to add rows to a template board?

Hi, am new to Miro & attempting to learn my way around available templates.I'm creating a launch strategy board for our company, using the Strategy Map Template.I’d like to know… is there a way to create additional “rows” on the template, or are we locked into only having 4 content rows?If so, would love for someone to point me to the right button, or any training info on how to do this.Thanks for sharing your insights.Ron

1031
Robert Johnson
Y
Yuliya StrembitskayaNew Here
posted in Ask the Community
Как передать доску на акк другому человеку и чтобы она у меня не отображалась?

Как сделать так, чтобы доска у меня пропала, и передалась полностью на другой акк? Сейчас мы с клиентом как бы работаем вместе и я не могу удалить себя доску, чтобы она не пропала и у него

69762
Robert Johnson
Minton
MintonNew Here
posted in Ask the Community
iPad Pro 12.9 crashes on IOS 14.4

I can’t use Miro on my iPad Pro 12.9 at all. It crashes quickly on a modest-sized board — not a lot on it. I read elsewhere that this issue, related to iPad memory constraints apparently, would be addressed “in this quarter.” I draw with my Apple Pencil in Miro, so if I cannot use it on my iPad, I need to abandon Miro. Thanks!

1502
Michael Schoch
S
SentinelBeginner
posted in Ask the Community
Need a Pop-Out tool that when you click a point or icon it will Pop-Out where you can add long descriptions and/or photos.

Hi guys, so I’m using Miro to create a fictional fantasy map and for the last couple days I’ve been saying how much a Pop-Out tool would be so helpful. Like, you can set up a point of interest, click it and there you can fill out titles, descriptions and photos. Just whatever you want to put into this Pop-Out box. The comment feature is almost like that, except it’s use is more limited and doesn’t allow things like photos. Also it feels more temporary as you can ‘resolve’ it and it will disappear. I feel like a feature like this could be incredibly helpful in many different types of projects and I’d love to see something like this in Miro. It would be game-changing.

30052
M
C
Cynthia LauNew Here
asked in Ask the Community
Zooming in to 1%

I have been using Miro for about a week and so far eveything has been great.But today the boards keep zooming in to 1% no matter what I do. I noticed that if I choose a frame and if I try to work on it, the movement of the mouse on the Miro trigger an automatic zooming into 1%. It goes to even below 1%.It is happening on all the boards that I own.I am unable to do anything now on my project. Can you help? The zooming issue 

1942
C
J
JohanGNew Here
posted in Ask the Community
Lost board

HiI was using miro to do some work for my thesis. When I tried to access it yesterday it said that the board had been deleted and to contact the board owner and ask to restore it. I belived that i was the board owner and is now very confused and stressed. There seems to be no way of knowing who the boardowner was once the board is gone so I do not have anyone to contact. I have sent a request to Miro Support i hopes for help. Is waiting for their response the only thing I can do?/Johan

341
Kiron Bondale
M
Mira SacherNew Here
asked in Ask the Community
how do I use dates ?

I’m new to Miro and I don’t understand what’s the function of setting a ‘date’ is, when there’s no possibility to get a reminder or an overview with all the dates. or does one of these functions exist already?Thank you!

15521
Robert Johnson
M
Markus EdenhauserBeginner
asked in Developer platform and APIs
SDK: get current zoom and position

Hello, I would like to place a shape on the center of the current screen. So I slide a bit to the right click on my plugin and it creates it in the center of the scroll position. With miro.board.viewport.get() I seem to get the whole viewport with all screens, etc and it would position it wrong, even if I try to calculate it like that:  const viewport = await miro.board.viewport.get(); const zoom = await miro.board.viewport.getScale(); const vw = Math.max(document.documentElement.clientWidth || 0, window.innerWidth || 0) const vh = Math.max(document.documentElement.clientHeight || 0, window.innerHeight || 0) calculated.centeredX = (vw * zoom) / 2 + viewport.x; calculated.centeredY = (vh * zoom) / 2 + viewport.y; console.log(calculated, viewport)My assumption is that viewport.x is the left position and viewport.y the top positon to of my current visible browser window. Then I read my browsers window height and width, half it to get the center and multiply it with th

8083
Marijn Huizendveld
G
giovana peruchiBeginner
asked in Ask the Community
Note section is not accepting to paste text

Hii guys! Since yesterday, the note section is not accepting to paste text.I use a windows computer and a desktop app, but it’s not working in the miro web either.Is it happening to anyone else? Or someone knows how to solve it?

22810
G
R
rafasaloBeginner
posted in Developer platform and APIs
Problem with Audit Log API. Bug?

Hello,I'm using your REST API Audit Log Endpoint to get what's the Role of each user in each board.I have an user: raaf@xxxx.com that is a Free Restricted Member and it is returning this object:{            "type": "event",            "details": {                "role": "EDITOR"            },            "createdBy": {                "type": "user",                "id": 307XXX7360065256XXX,                "name": “raaf”,                "email": “raaf@xxxx.com”            },            "object": {                "id": "307XXX736776477XXX,                "name": “Bola”            },            "context": {                "ip": "172.XX.324.73",                "team": {                    "type": "team",                    "name": "Enterprise - Plan”,                    "id": "307445XXX3657872XXX”                },                "organization": {                    "type": "organization",                    "name": “Bola”,                    "id": "307XXX363XXX872XXX"                }     

1762
R
J
Jared SmartNew Here
asked in Ask the Community
Export Users from a team - CSV/JSON/etc

Is there a way to export a list of users in a single Miro team to a CSV or similar format? Or a potential workaround? 

22621
Eva27
Mironeer
S
SeekBluePathNew Here
posted in Ask the Community
Are the frame functions not working?

Hi All.  I can’t seem to create a frame in the location I want anymore.  I have to drag and drop.  I can’t create custom frame dimensions anymore, I have to modify some default frame that appears now.  I can’t create a frame with the frame grid feature off anymore, and I can’t turn the grid feature off either.  Is it still just me?

3432
Lena Shenkarenko
P
philip bothaBeginner
asked in Ask the Community
cannot unlock, move or delete selected elements

I copy pasted elements into a new board to re-use certain templates. What I found is a whole batch of elements, stickies shapes etc. can be selected but that's it, I cannot move them delete them or unlock them. I can still write in the stickie though

5875
Robert Johnson
S
Sebastian KellyNew Here
asked in Ask the Community
Rotate images and PDFs

How do I rotate images and PDFs?

45824
Uwe Seifer
Laflys
LaflysContributor
posted in Developer platform and APIs
Frame lose metadata on reloading

Hello,For a few weeks now, the Frames have not stored metadata when the board is reloaded. Is an update planned at this level, as we have several plugins that use this functionality?Thank you!

1997
J
D
DSalasBeginner
asked in Ask the Community
Connecting Objects with sticky notes

I am conducting a workshop and want to be able to move sticky notes into the shape (a square), then move the shape and the sticky notes that are in the shape to another place.  When I try to do it, the shape moves, but all the sticky notes and text stay behind. Can’ I “lock” them in place so they become one object that I can move? Or should I be using a frame? 

2922
D
Ciara Jones
Ciara JonesNew Here
asked in Ask the Community
Is it possible to carry working Excel Formulas into Miro?

Hi, is it possible to carry a working spreadsheet into Miro where the formulas carry as you add additional rows, i.e. you retain the formulas and can use as a working spreadsheet?orIs it possible to create a link to a working spreadsheet?  Would that be a better solution?Thanks, Ciara

7671
Kiron Bondale
S
STVinMotionBeginner
asked in Ask the Community
Emojis in table turned Black & White

I was using emojis in different colors to mark and better understand a table. I somehow made the emojis turn b&w and now it’s kinda useless and annoying. Does anybody know how to bring my colors back? Thanks!

1897
S
L
LukeGNew Here
posted in Ask the Community
*Invisible/Non-Existent* cards randomly appearing

Hoping someone can help me with this - I keep getting random  invisible cards appearing on my Kanban board. I’m not adding any cards, they just appear when I refresh my Chrome browser. If you look at the attached screenshot the column says there are 11 cards ,but there’s actually only 9 cards. And I can’t delete the invisible cards underneath the cards I’ve actually created.  

831
Eva27
Mironeer
Terms & Conditions