5mb GIF limit

  • 13 February 2023
  • 2 replies
  • 176 views
K

As of last Friday the 10th of Feb, the file size limit has changed to 5mb but I can't find any information about it anyway.

Is this intended or a mistake, it miro almost useless for my position. 

2 replies

Robert Johnson
Userlevel 7
Badge +12

@Kieran Williams - Do you have a paid subscription and and have reached out to Miro support?

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Visual Thinker | Volunteer Community Moderator
Kristin
Rank
Userlevel 6
Badge +1

Hi @Kieran Williams, thank you for your feedback and we appreciate your patience while we did a short test with a new playback behaviour for GIFs. We’ve roll back to the original supported file formats. Thank you for your understanding and please let us know if you have any further questions or concerns. 

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