Questions & Ideas

Dear Miro Support Team,My name is Snizhana, and I am an English tutor from Ukraine.Until recently, I had free access to Miro, and it has been an incredibly valuable tool for creating interactive lessons for my students. However, for some reason, I recently lost access to the free features, and I am no longer able to use Miro the way I used to.I have heard that Miro offers free access or special support for users from Ukraine, which is why I wanted to ask if you could check my account and let me know whether I am eligible for this program. Miro plays an important role in my teaching, helping me create engaging and interactive learning materials for my students.As an educator, I would be truly grateful if my free access could be restored or if you could advise me on how to apply for any available support for Ukrainian teachers.Thank you very much for your time and consideration. I look forward to your response.Best regards,Snizhana

Please delete my account. Thank you.

Hello Miro team and community, My name is Olena, and I am an English teacher from Ukraine. I use digital tools to create interactive lessons, activities, and learning materials for my students. I would like to ask if there are currently any support programs, discounts, or free access opportunities for Ukrainian educators. I am an independent English teacher, and I use Miro mainly for educational purposes to make my online lessons more interactive and engaging. Could you please advise if there is any way to apply for educational support or access a special program? Thank you very much for your help and support. Best regards,Olena

Hello,My name is Ann, I teach Spanish and Miro platform have become the irreplaceable part of my work for the past 3 years. I've noticed that some features on my account are not available anymore due to my plan. Though, I'm sure I have been able to use them recently. As a Ukrainian I didn't have the need to upgrade my plan because I could use it as it was. Could you help me out with this? Best regards,Anna Pavlichenko

Since 24th of June the integration between DevOps and Miro stopped working. Internal IT did all the necessary steps to do the announced upgrade.  It now seems to work for some users and for others not. But nothing changed on the user side. What is going on?

I'm exploring AI-powered collaboration tools and would love to learn how others are using AI in Miro. Which AI features have been the most helpful for brainstorming, generating ideas, creating diagrams, or summarizing workshops? Are there any best practices or workflows that have significantly improved your team's productivity?

Dear Miro Team,My name is Yuliia, and I am an English online tutor based in Ukraine.I am writing to kindly ask if my account jl*****@gmail.com could be considered for a free Education Plan or an upgrade as part of Miro’s support for Ukrainian educators. Having access to these tools would greatly help me continue teaching my students effectively.Thank you so much for standing with Ukraine and for your consideration.Best regards,Yuliia

Hello Miro Community, ​@Eca I am a teacher at a public school in Ukraine and have been using Miro for more than three years to prepare lessons, organize collaborative activities, and work with students in the classroom.Due to the ongoing war in Ukraine and my current financial situation, I am unable to continue paying for a Miro subscription. However, Miro remains an important part of my teaching practice, especially for interactive lessons, group work, and visual learning activities.Could you please advise whether Miro offers free educational access, a complimentary plan, or any other form of support for teachers and their classes in Ukraine?I would be grateful for information about the eligibility requirements and the application process. I can provide confirmation of my employment as a teacher if needed.Thank you for your consideration and support.Best regards, Maksym ValinTeacher from Ukraine : maks21787@gmail.com

Hello,My name is Yeva. I am from Ukraine and I use Miro to create educational boards and lessons.Since Miro used to offer support for Ukrainians, could you please help me get a free or educational plan for my account?My Miro email: e***@gmail.comThank you, Yeva

Hello, I can’t find any team member except myself when try to assign task in Miro Kanban, please help to fix.

Plz help~  

I originally just tried copy and pasting the content, which didnt work.I have now exported the board as an.rtb file but I have no “import option” and when I try to drag the file onto the new board, it comes up with an error message “sorry this file type is not supported"

When I try to submit an application for the Education plan, my email with the address @edu.hse.ru is not accepted. Please help me figure out how to make the form go through.

Hi Miro Team,My name is Laniia. I am an environmental educator and recreation specialist working at the National Nature Park "Kholodnyi Yar" in Ukraine.My primary work involves organizing and conducting interactive ecological lessons, workshops, and educational events for children and local communities. I actively use Miro to create visual and engaging materials for my classes, such as interactive eco-maps, environmental quizzes, and collaborative boards that help children better understand nature preservation.I would love to apply for the Miro Education Plan to expand my educational activities. However, my institution does not provide official corporate or educational email domains, which prevents me from passing the automated application process.I have the official documentation to verify my role as an active educator. I am ready to provide: * My official employee ID card. * A link to our organization's website detailing our educational projects. * Examples of my educational work in

Hello Miro Community Team,My name is Viktoriia, and I am an educator from Ukraine. Currently, I am using a Free Miro account to teach and support my students during these challenging times.I would like to apply for the free Miro Education Plan, which is vital for my online classes. However, because I am on a Free Plan, I cannot access the standard support form, and.Could a Miro team member or moderator please convert this forum post into a private Support Ticket so I can safely submit my teaching credentials and official documents to verify my status?Thank you so much for your understanding, time, and support for Ukrainian educators!

Hello fellow members,My education email address is no longer working, and I've lost access to it. I'm wondering if there's a solution to recover it or regain access. Has anyone encountered a similar situation?I've lost everything related to my account. Any suggestions would be greatly appreciated.I have lost everything related to my account.Sincerely

Hi!Miro used to offer some great “getting started” resources for people who have never been on a Miro board. Tutorials to practice doing basic things like navigating on a board, writing text, adding a sticky note, or adding a shape. You could watch the instructions and then practice the skills.It’s been a while since I shared resources like this with new users and none of my old links work anymore. I’ve been searching in the Academy and the help database and cannot find anything that is designed for this entry-level user to help them feel more assured in using a board. Because Miro is super intuitive - only once you’ve learned how to use it. The resources I’m finding that are for “getting started” are about creating and designing your own boards and upselling the AI features.Does anyone have practical resources to share with new guest users who may be technologically hesitant or unfamiliar with using much beyond basic word processing and browsing online?Thanks in advance for your help.

I studied on a bachelor degree programme and had my education plan for a while. However, now I’m moving forward onto master’s programme while also combining it with working at my university. When applying for the renewal of the account, I now chose “Educator” plan because I suppose that 10 members can be not enough for the amount of plans I have for this wonderful app. However, I just got my “Education” plan renewed. So the question is - is it possible to switch it and if yes - how?Thank you for your help in advanced!

Ich habe einen Prototypen durch KI für eine Website erstellen lassen. Einige Abbildungen darin gefallen mir so gut, dass ich sie gerne in die reale Website übernehmen möchte. Aber wem gehören denn jetzt die Bildrechte? Sind die Bilder KI generiert? Weiß das jemand? Oder stammen sie aus einem Bildarchiv und wenn ja, welchem?Danke!

During presentation mode, the words “You are Presenting” remain permanently visible on the screen. It would be better if they could disappear automatically after a few seconds or stay hidden, as they distract from the presentation.

Dear Miro Team,My name is Victoria, and I am an English teacher from Ukraine. For over two years, I have been running my own educational projects, teaching English to children. In the current circumstances in Ukraine, interactive and engaging online education is crucial for my young students to keep them motivated and supported.Miro is an incredible tool that would immensely help me structure my interactive lessons, create engaging games, and build visual learning boards for the kids.Given the situation in Ukraine and my role as an educator, I wanted to kindly ask if there is any possibility for me to receive a free subscription or a specialized license (such as an Education or Community plan) to use Miro for my classes.Thank you so much for your time, your amazing platform, and your support for educators worldwide.Warm regards,Victoria

I can not able to access the sign up page.It shows "This is a private page".But i have already signed up earlier and just few minutes ago my event got approved on the calender.now i wanna go furthur. But the decline my access.

The recent board updates are not loading, and the board loading process never completes. Everything remains gray, and I am unable to access any options, even though I am the owner of the board.

Can you PLEASE cancel my membership? I can’t find anywhere to cancel my membership. I don’t have an Admin Portal on my profile page. PLEASE just cancel it. Don’t tell me how to do it because I’ve tried everything. Thank you in advance.

The Personal sign-up link is missing. Tried with two different Mail-Adresses (same Domain) but none of them received a mail.