Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

7660 Topics

C
Céline7890New Here
asked in Ask The Community

See Board Ownership

For some boards I get the option to see “Board Details” and thereby see who the owner of a board is. but with 1 board I do not have this option - how do i find out who the owner of this board is?Most boards look like this when clicking the three dots: I can see the Board Details. With this board I don’t get the option to see board details. Why? & How do I find out who the board’s owner is? 

2
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3 years ago
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Stephanie BacquereBeginner
posted in Ask The Community

Bug on the voting feature?

hello, I organized a vote on 5 different images and something weird happened.Usually, it is not possible to add an element in the zoning vote when the vote is launched.. which is good.. But this time participants were able to add new elements and to vote for new elements during the voting session.Is it a bug or did I do something wrong?Thank you so much for your help

1
Robert Johnson
3 years ago
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Michael MeissnerNew Here
asked in Ask The Community

I revoked permissions from a board but then the board disappeared. How do I find it again?

Seems like I also revoked my own permission. Sigh.

3
M
1 year ago
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Karin GrigorianNew Here
asked in Ask The Community

Viewing a board from my dashboard that I did not create

Hey, So the issue is that I have a full access to a mind map with my team, but I can’t access or see that map in my dashboard. The only way I enter that board is through an external link. Can someone help identify whether I can access it from my profile?  

2
Robert Johnson
3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community

Helpful Resource Tips for Beginners

Hello everyone!I am a trainer and coach and I would like to start using Miro for my courses in Virtual Room with the Zoom platform and also taking advantage of the Zoom Breakout rooms mechanisms.I just took a first look at Miro and therefore I don't know it at all yet: could you suggest me some useful resources to start with to better understand how it works?Thanks!Greetings from a desperate beginner! 

7
Robert Johnson
3 years ago
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Mateus SilveiraNew Here
asked in Ask The Community

Export sticky from MIRO to ( document, excel or txt )?

Gentlemen,I have a doubt. I saw how it matters from excel to sticky. Very good.And now, I have more or less 400 sticky, how do I IMPORT from the target, to excel, document, so that I can organize the data generated by Stickys?

1
Kiron Bondale
3 years ago
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Eyal GanorBeginner
asked in Ask The Community

Roles in Miro

Hi I have a few roles in my team, and had some questions. I have: Team admin Member non-team user 1. My questions is: who do I pay for? admins and members ? is the “non-team user” leftover from my previous free plan? 

1
Kiron Bondale
3 years ago
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MirkoNew Here
asked in Ask The Community

Team member without licence

Hi everyone, i am struggeling a bit with the paid seats/licence topic. Currently we are having a free Team with 7 members. I want to upgrade to a paid plan (mostly to invite guest editors via link)Out of this 7 members only 3 need a paid plan (regular workshop hosts) → the others joined once/twice, but are not creating new boards etc. Is this possible? To buy just 3 seats and assign the 3 hosts for this 3 seats? Or do i need for everyone in the Team a paid seat?

3
Kiron Bondale
3 years ago
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Bennie NaudeContributor
asked in Ask The Community

Miro automatically changes zoom size when linking to another board

Hello everyone, today’s certainly my day for questions.I have a main menu on my board, that navigates to different parts of the board.  When I view this menu, I set my zoom to 100%.When I then click a link to go to another part of the board, it automatically zooms to 250%.  When I then click on a link to take me back to the main menu, it zooms to 349%.Why does this happen, and how can I stop if from happening?Many thanksBennieCape Town

4
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3 years ago
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Bennie NaudeContributor
asked in Ask The Community

Please help clarify access to & sharing of boards

Hi everyone,Having read all the help pages on sharing, I still need some help to make sure that I understand how it works.I am hosting a training session for 32 people and 2 co-presenters, and have signed up for the team plan (2 members)Is my understanding correct that I canpublicly share my main board send that link to 32 participants and 2 co-presenters that all 34 of them will be able to edit the board, e.g. move stickies around, without signing in since they’ve not signed in, they will be anonymous i.e. their initials/name will not appear (since they didn’t sign in)If my understanding is correct, is the only benefit to signing up for a bigger team plan, that team members will have to sign in to Miro, and that their contributions are marked with their names?  If not, why would someone ever need a team plan bigger than 2?If I publicly share a board that has a link to a second board, will Miro automatically allow access to the second board when the link is clicked on the first board, 

3
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3 years ago
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Equator BytesBeginner
asked in Developer platform and APIs

Image widget doesn't allow metadata update

As per the documentation Image widgets metadata is not specified to be Read-only, but the miro.board.widgets.update method doesn’t update the metadata. At the same time it does allow the Title/URL properties to be updated.Documentation: https://developers.miro.com/docs/interface-iimagewidgetIs this a limitation of Image widget or is it a bug?

1
Daniela Gavidia
Mironeer
3 years ago
T
Tere RendonNew Here
posted in Ask The Community

Miro Links

Does anyone know how many links can be made on a Miro board? I´m creating a board and I have some links but the platform won’t let me make more links.

2
Marina
Mironeer
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community

Include (embed) a form?

Can you embed a form into Miro? Anyone done this? It would be great to have visitors fill out informational forms within a board during presentations, etc. Looks like iframe might the answer? 

2
Marina
Mironeer
3 years ago
N
Nick StoneBeginner
posted in Ask The Community

Email Notifications not Working for Non-Team Members with MIRO Accounts

I have a paid plan for Miro to collaborate with clients. I have shared the board with them and they use Google SSO to sign up. They are not team members because they don't need to create boards and such. We go through the presentation and collaboration fine (they are able to apply comments). But whenever I respond to those comments, they do not receive an email notification. I have waited a couple days to see if it was just the batch process. When I asked them, they all have email notifications "On". I have also confirmed that they are Following the threads they create (as expected). Please help explain what I'm missing, because they would like to get these notifications.

7
Robert Johnson
3 years ago
J
Jasmit RangrBeginner
posted in Ask The Community

Embedded Miro board doesn't work on iPhone and iPad

I am trying to embed a miro board on my website. It works great on desktop and on iOS on an iPad, but it freezes on my iPhone, both in chrome and safari. Here’s a link to the test page on my site:https://rangr.com/test_miro.htmlThanks for any help!  

14
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1 year ago
Nate Scholz
Nate ScholzBeginner
asked in Ask The Community

Layering frames on top of frames

Looks like I should be able to layer frames, however there is no way for me to change the order of the layers as I would with other objects by using the “move to front” or “move to back” commands. Apparently, this depends on the order of creation.Am I missing something? Advice on how to work around this? Can you add this feature?

1
Kiron Bondale
3 years ago
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Scott GriggsNew Here
posted in Ask The Community

Miro Bandwidth Consumption and Video Freezing

We’ve been having issues with Zoom or Teams video glitching (faces get frozen on screen) when using Miro, and after doing some packet sniffing I found that Miro uses TCP and consumes A LOT of bandwidth, even on small boards, mostly due to how it bursts and reassembles packets. Zoom and Teams both use UDP (the protocol designed for media streaming), yet I was surprised to discover that Miro uses TCP, which always wins over UDP. I noticed that your published system requirements recommend 8mb/s, yet most of us with Comcast max out at 6mb/s, so what I’m wondering if there’s a way to throttle Miro usage to leave a couple mb/s available for Zoom or Teams? Can that be built into the app? The issue is bad enough with our client calls that we’re considering not using Miro anymore as a result, and as one of the Miro champions in the company I would hate to see that happen. 

1
Marina
Mironeer
3 years ago
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Micaela RaimondiNew Here
posted in Ask The Community

Miro not loading

Hi,I build a news dashboard and I’m not able to open it, when I click it still loading but

2
E
3 years ago
V
VraanaBeginner
posted in Ask The Community

How to invite free users to vote

Hi.In our company we have free and pro users. We want to issue whole-company voting.The problem is, every single free user needs to ask for permission and board owner needs to approve that. Can we do the voting somehow available to the whole company i.e. based on invitation?Thank you.

4
Robert Johnson
3 years ago
J
jtkExperienced Community Member
asked in Ask The Community

Can I use video chat as a solo presenter?

If I want to invite viewers to a board for a presentation, can I use video chat without them using it, as well? They would not be talking, just observing so I do not want them to have the video/audio option. 

9
mlanders
3 years ago
Y
Yves VanderbekenNew Here
asked in Ask The Community

Every new free user keeps topping my paid team plan bill

I used to have a Free plan and created boards that are shared and in use by 30+ people, each. Everything works fine, good experience for all, love it.I upgraded to a paid Team plan, for me and my direct team members, with the idea that each paid team member could now create more boards (well, at least more than 3) and could invite unlimited free users to collaborate.Reality is that as soon as a new member is added (Free User that gets the link), I get a mail from Miro that my Team Size has increased and I need to pay more. In the meantime, I managed to restrict access, but 17 users sneaked in and thus my bill is exploding.This means that you get more advantages using a Free plan (yes, only 3 boards) and unlimited number of users than using a paid plan.Any way to fix this? So, paying for a Team Plan, but with unlimited Free users that can edit the board during a session without exploding my bill.

6
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3 years ago
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Camillo 911Beginner
posted in Ask The Community

Shadows get lost in PDF export

a saved pdf file in best quality looses some information that are shown within miro. for instance stickers don’t have shadows, bold text seems not to be supported. … Actually I also like the grey background. I think the choice would be nice. white or grey. otherwse white is fine too.Best ThomasMIRO, love it 

2
C
3 years ago
A
AlamoBeginner
asked in Ask The Community

How to disable spell-check on the Desktop Miro?

Hello guys,Anyway to disable the spell-check on Desktop app? The spell-check only works with English, not my native language, so texts are really messy, a lot of red wiggles  . I tried to disable Windows 10 spell-check but no success. The webapp version seems to use the browser’s spell-check which is much better.Desktop version of Miro 0.4.5, Windows 10 1909.Cheers 

6
Robert Johnson
3 years ago
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Uday CherukuriNew Here
asked in Developer platform and APIs

Using REST API to create Widgets, can they be attached to existing widget context?

For some context, I’m looking to connect another one of our applications to Miro to populate a Kanboard with Project data. I’m accomplishing the creation and description portion of this idea programatically, but needing to put the idea into the correct swimlane that indicates each individual projects progress manually. Also unable to add tags programatically which contains project tag data.  I’m wondering if the kanban board will ever get support to add cards to an existing kanboard via api, and also interested in when adding tags to cards will be a supported feature. 

2
A
3 years ago
K
Kevin ApparetiNew Here
asked in Ask The Community

Pasting an object is so small i cannot see it

When i paste an image or object or text from powerpoint into miro it is so small i cannot find where it was pasted.  Only be accident when searching around i can find it.  how can ensure the size of my pasted object is large enough to see and how can i pick a spot for it to be pasted?

2
K
3 years ago
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