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Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

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Stylianos PantelakisNew Here
asked in Developer platform and APIs
Invoice

Dear all,How can I see who in our company is responsible for our Miro account? It is very important because the invoices are payed from my Kredit Card. Best RegardsStylianos Pantelakis

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Ondrej RudolfBeginner
posted in Ask the Community
Google Drive Files Appear as Blank Rectangles in Miro (New Issue - March 2025)

Description: Since approximately one week ago, Google Drive files embedded in Miro boards have stopped displaying correctly. Instead of previews or embedded documents, only blank white rectangles appear. This makes it impossible to identify or work with embedded files directly on boards.Troubleshooting already performed: Reauthorized Google Drive integration multiple times (logged out/in, removed integration entirely). Completely cleared browser cache/cookies. Verified file sharing permissions (all set to "Anyone with the link" or explicitly shared). Tested in Incognito mode with all browser extensions disabled. Issue persists across multiple browsers and devices (Chrome and Safari tested, macOS fully updated). Google sign-in credentials are used for Miro login, but this has historically not been connected to Drive integration issues. Expected vs. Actual Behavior: Expected: Visible previews/embedded files from Google Drive appear directly on Miro boards. Actual: Only white

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AlvaroJustusNew Here
posted in Ask the Community
[RESOLVED] Education Plan users no longer have access to premium diagramming shapes (e.g., BPMN)

Hi! I have the paid educational plan and have always used all the templates available on it, so I hired him. But for a few days (until last week, exactly) I was always able to use all the features, but now it's asking me to upgrade the plan... You didn't lock the features from one week to the next, did you? ? This practice goes beyond the service I hired and paid for, this change is illegal I think…  

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Brian Fulghum
Brian FulghumExperienced Community Member
posted in Ask the Community
Making Shapes: Creating a simple variable arc of different lengths

I’m looking for a way to create an arc of variable lengths (e.g. as can be done in MS Word or PPT.) Miro doesn’t have this currently. Has anyone who also needed this found a sensible workaround? This is actually quite related to @Sean Kelleher’s request for dynamic triangle shapes. Miro would benefit by having dynamic shapes.

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Piotr MagnuszewskiBeginner
asked in Ask the Community
Boards turning blank in Miro Windows App

Hello,I have a regular problem when using miro windows app: heavy (a lot of content) boards often go blank when zoomed. Since no refresh is available I need to either close and open this board (tab in the app) or restart the app. It can happen even several times in a few minutes.Does anyone else has this problem? Any solutions?I am using Windows 11.Piotr

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Yuichi OkudaNew Here
asked in Ask the Community
auto mind map

miroに、以下の内容をインポートするだけで自動でマインドマップを生成してくれるような機能はある？（無料プランです） # 営業戦略## 新規開拓### リスト作成### 初回アプローチ## 既存深耕### 定期訪問### クロスセル提案

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Steve HawkerNew Here
posted in Ask the Community
Jira Cards are blank

The integration works as cards can be updated both in Miro and Jira - but the cards shown in Miro have only the title and nothing else.This has happened since I upgraded from Free.I have tried adding a new linked card but that has the same problem.  I’ve disconnected and reconnected Jira - made no differenceThis is only a problem on one board. It’s just the one board we use extensively of course. On my sandbox it’s fine.

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Kevin_ovrlNew Here
asked in Ask the Community
Text limit is broken

I think that this problem isn’t new as I have noticed topics from almost a year ago that mentioned the same issue. It is very simple:I copy text on the miro board into a new text box The text pasted contains exactly 2232 characters, which is clearly lower than the 6000 characters limit The text doesn’t contain any  url, link, or formatting beyond bullet points So only plain text and bullet pointsAnd yet, I cannot do anything with this text. I cannot indent bullet points, add text, etc. I always get the “Your changes cannot be applied as you have reached the text limit.”.So basically I’m completely stuck in my work because of this obvious bug (all the information above point to a bug and nothing else).This never happened before and since an hour ago, it pops up everywhere. Can someone from the team help on this, because this is directly impacting my work, and I can’t figure out how such a problem could arise on such a basic feature.Thanks,Kevin

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Memie Huang
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Memie HuangMironeer
posted in Ask the Community
What additional apps do you want to see Miro build?

Hi community 👋My name is Memie and I’m a product designer at Miro. My team focuses on supporting all of you to collaborate better with your teams in Miro, specifically during workshops or other co-creation moments.  Our team has been focused on helping people become more effective facilitators by building apps, like timer and voting.  Now we want your help to help us figure out what’s next! What has been on your wish list for apps to help you better lead your team during workshops and other collaborative meetings?  

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Georgy CohenNew Here
asked in Ask the Community
Multiple tables - renaming and grouping

Hi there - This setup is in one of the templates. I’d like to adapt it for a project, but I cannot figure out how to 1) combine multiple tables into one connected grid as shown here and 2) How to rename “Objective 2” “Objective 3” to something custom like “Redesign xyz.com” - any insight? Thanks!

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Benjamin BergerNew Here
asked in Ask the Community
Several Teams without Admins

Some years ago, we started using MIRO within our company, and several teams created their own spaces. Unfortunately, the admins in those teams left the company some time ago. I want to delete those teams and the boards they created to reduce waste in our navigation and get rid of outdated information. Would it be possible for you to grant me admin access to those teams?

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Robert Johnson
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AnastasyaNew Here
asked in Ask the Community
Is there a way to create interactive prototypes in Miro?

Hello! Tell me the name of the tool with which you can make an interactive prototype. Is it only in the paid version?

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kondoBeginner
asked in Ask the Community
RSS for the developer changelog

Does Miro have RSS feeds for the developer changelog? https://developers.miro.com/changelog

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Kirill GorelovBeginner
asked in Ask the Community
Oops something went wrong… when adding confluence links

Have been trying to add confluence links and keep getting “Oops something went wrong”Its not the cookies - google drive works fine. The issue is that it does not give the option to sign into confluence. 

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SamChanNew Here
asked in Ask the Community
Limitations of Education Plan

Hi - I'm trying to ensure we fully understand the limitations of teachers enrolling in the Miro Education plan.From what I've read here, it looks like any teacher can sign up, and they can add up to 100 members for their team.  On top of this it also looks like there can be many teams within an organization.  Given these two options, as a K-12 school can you please clarify if the school limited to 100 members total, or is each teacher limited to 100 members?  For example, if I had two teachers from Havergal College sign up, there could be 200 members from Havergal College in total? Thanks for clarifying. Sam

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Robert Johnson
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J.R.Contributor
posted in Ask the Community
Organize Frames Bug

Frequently - My frames will organize themselves as if ‘Organize Frames’ was selected - even when it is not. This is terrible - especially with boards with hundreds of frames that then need to be manually re-ordered. 

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Pavel SyrnikovNew Here
asked in Developer platform and APIs
Unassigning a Card via the Miro API

Hello Miro Support Team,I am currently working with the Miro API and using the "Update card item" endpoint (PATCH https://api.miro.com/v2/boards/{board_id}/cards/{item_id}) to manage card details. My goal is to remove the current assignee from a card. However, I have tried setting the assigneeId to null, an empty string, and even omitting the field entirely, but none of these approaches seem to unassign the card.Could you please advise if there is a supported method for unassigning a card via the API? If not, is there a planned update to allow this functionality? Any guidance or workaround you can provide would be greatly appreciated.Thank you for your help.Best regards,Syrnikov Pavel

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Ben BlethynNew Here
posted in Ask the Community
Linking boards to Master board

Hi! I’d like to create a Master board with a load of modular template content. Then I’d like to create other boards that can grab the modular content from the Master board. Then when the Master content is updated it propagates to the other boards. Is this possible? I’ve probably described this very badly :-D

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OlehContributor
asked in Developer platform and APIs
App icon disappears from app list after page reload

Hi guys!I have strange behavior with my app so maybe someone can help me.I installed the app in user settings and see app icon in app list on my board. I open the app and got authenticated. After that I can work with the app BUT after page reloading the app icon disappears from the app list on my board. What it can be ? Is there something wrong with my app or it’s OK because it’s not published in market? Now it’s deployed on Vercel. 

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Anna VasNew Here
asked in Developer platform and APIs
URGENTLY!!!!! my personal board disappeared how did i leave the group

In the upper left corner there are groups, and it turns out I was a member there. I created my boards, and I always got an error that I had overcome the barrier in editing 3 boards. I did not understand why this was happening. I saw that I was in some group and clicked to delete from there .... and I saw how my boards disappeared ... shock, tears. I do not even remember who else was in this group and who was its administrator. I send requests to edit my board (I found its link), but I only receive a notification that my access was sent to the owner ... Which owner? if I was the owner? how can I now find out who my access depends on? and who can give me access to this group again? how can I find the history of my board? can someone from tech support help me restore my access, since I do not even know who to contact ... and these are very important boards for me !!!!!!!!!!!!!!

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Shruti MirashiNew Here
posted in Ask the Community
Cancel Miro Trial

Dear Miro Community & Team,I am currently using the free trial of Miro and have registered my card for annual payment. However, I cannot find any receipt or subscription-related details anywhere in my account, which is quite confusing.Therefore, I would like to cancel my subscription and remove payment details to ensure it doesn’t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.I would greatly appreciate your prompt help in resolving this matter.Thank you very much!P.S. Miro is such a wonderful product, but why make cancellation this hard and tricky. There is higher probability of building customer trust and return if you make this process simpler. 

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alina3852New Here
posted in Ask the Community
payment

Good afternoon, I have problems with payment. I sent links for the boards to different people that are not in my team (I needed them on these boards) and now I have t pay for all those people, even though they didn`t take part in creating or changing. I deleted all the people, but how can I change the payment now, because I have to pay almost 30 dollars instead of 10? 

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Sandra HOPWOODNew Here
posted in Ask the Community
Need Longer Board Name Length or Enable Folders and Sub-Folders in Spaces

For enterprise organizations and departments with large project portfolios, Miro’s constraint on not allowing folders and sub-folders within Spaces and/or longer Board name lengths is a problem that needs to be solved.  Barring having a mile long list of spaces for a given team/department, not having the capability to create program named folders or project named sub-folders in spaces, leads to trying to incorporate a program and project name prefix into every associated board asset, however, due to the board name length constraint this can’t be accommodated.  This is a critical feature as available in Mural’s platform that is a disappointing realization after migrating to Miro.

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Chris TuckerNew Here
asked in Ask the Community
Getting 404 Error when clicking "Open invitation settings"

When users from our domain sign up for Miro, they’re prompted to request to join our team (which we have set as an option), however when we get the email about the request, and click the “Open invitation settings” link, we get a 404 error in the admin console of Miro. We are currently on the free plan in case that has an impact.

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Laurent AmoravainNew Here
asked in Developer platform and APIs
Pagination configuration miro > n8n

Hey,I'm trying to configure Pagination for a Miro node in n8n but I definitely cannot make it work.I only receive the first 10 results. I read all the other topic on the community but I can’t figure it oufI receive this information in the response :I try to configure it this way but I still only receive first 10 results : Am i doing something wrong ?Thanks a lot for your help,Laurent

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