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Password BUG

  • September 13, 2026
  • 4 replies
  • 212 views

Hello,

For the past five days, my students have been unable to log in to the board and work with me because the password login option has been disabled.

We cannot use email login — it is inconvenient for our workflow. We have always used our existing usernames and passwords, and this sudden change has made it impossible for me to conduct lessons normally.

I would like to receive a clear answer: when will password login be restored? And will it be restored at all?

If this feature is not going to be brought back, please say so directly. I need to know whether I should start looking for an alternative platform for working with my students.

This situation has already been going on for five days, and at this point the service is simply unusable for me.

Please provide a specific update on the status of the password login feature and the expected timeline for its restoration.

Thank you

4 replies

  • Author
  • Beginner
  • September 13, 2026

 


  • Author
  • Beginner
  • September 13, 2026

Your website says that there are currently no issues. How is that possible?

There have been so many reports about this issue on the forum. It honestly feels like we are being completely ignored, and I’m sorry for being so direct, but this is extremely frustrating.

Please help us resolve this. We need the password login option back — we simply cannot work normally without it.

 


We are having the same issue, and we are also waiting for guidance. This is a very basic issue, so we are surprised it is taking this long with no clear response


Eca
Mironeer
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  • Mironeer
  • September 14, 2026

Hi ​@Lubomir ​@Zubaan Training Islamabad Thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.