I haven't received the login email

I tried contacting AI support, but they couldn't resolve the issue. I have a Microsoft 365 account, but I'm the only administrator for Miro, and I'm the only one not receiving login emails. I checked the email message trace information, and it appears the emails aren't being sent to me.
Of course, I've checked all the rules and filter settings.
At the very least, I'd like to change the administrator account and set up a new one.