Questions & Ideas

I am working on a diagram for my assignment using the Miro board feature but my education plan hasn't been approved yet, so I cannot download my diagram in good quality and I have to deliver the diagram in two days. Can someone help me please? 

Has anyone else been having issues today with not being able to scroll up or down on the board list page?  I was able to do this yesterday, and today i am not able to scroll up or down to see all my boards. Even the up and down keys on the keyboard dont work.  I have tried scrolling on other web pages and it works fine there. I have also tried it on chrome and safari, no luck.  

Is it possible to create custom templates in Miro that can be shared across an entire organization? If so, what’s the best way to set this up and make sure all team members have access to these templates?

My colleague came to me with the question I could not answer:He inserts copied text (also copied from MS Editor, without format) in a sticky note. While editing, it looks like this: That makes it very difficult to edit. Once he leaves the sticky, it looks like this: He has tried this in several (also new boards...) this problem seems to be attached to him, for others can insert the text in the stickys and have no problem with that. Has anyone have this problem already? Do you know how to solve it? Any ideas?Regards,Marta

I am trying to pay for a new account. The website makes it super difficult to pay the $10. At this point, my bank says that miro.com has charged my card $10, but the miro.com website won’t let me do anything until I “upgrade”. There also does not appear to be any customer service line to call. Please advise.

The whole content auf my board has disappeard. Iven if I press Ctrl + A there is nothing. Also there are no board versions to restore. It is a Free Account so I also have no backup to restore.Is there a chance to restore the content? It was a lot of work.

this is the whole map, and below is mini map:the top part was cropped out, and showing blank area, not focused.the mini map was working perfectly back when old days, I wonder Miro has hired some junior to f**k up the app.

Hi, Does anyone know how to disable this feature? One used to be able to simply unzip the contents of the board backup. Is this part of a larger plan in the the Enshitification of Miro? https://pluralistic.net/tag/enshittification/Thanks in advance/Ed

Hi everyone,can you help me please how I can filter or show all boards where I am co-owner?I don’t find this filter in Miro. Is it possible? Or it can be done only by admins?Thank you in advance.Kind regards,Eszter

If I select a card in Planning Poker and choose an alternative picture for the back of the card, my card is displayed very small after all the cards have been turned over.The box around is for scale:Planning Poker cardNow I replace the background image.Planning Poker card with alternative backgroundWhen I click on "Reveal all", the card is turned around but displayed very small. You then have to increase the size of the card.Reveal allEven if I zoom in to 400%, the card is still quite small.Does anyone have any ideas on how to solve or work around the problem?

I prefer to use Miro in a web browser. Every time I open a miro board I am asked if I want to use the app instead. How do I set in Miro the preference that I want to use the web browser, and to not stop me with a dialogue asking if I want to use the app?Thanks in advance

Hello Miro users.Could you help me to find out how I can get Miro AI add-on? As they provide me with a limited pool up to 50 credits, it’s not enough for me. And I need to get more and also would like to know how much it costs. If you have any info, please share. 

I heard that the MIRO is free of charge for Ukrainians. I am Ukrainian and due to the war I would very much like to use this free opportunity. And I really ask you to help me to get free access. My more convenient email: [EMAIL REMOVED TO PROTECT PRIVACY]I will be very grateful!

Hi there, My company is an Australian based company and as per as its policy all company related info/dats need to be stored in savers which are located in Australia. We are interested in upgrading our Miro account and we’d like to confirm if you can store our informmation on severs which are located in Australia.   Thanks, Afra

How do I get help? The right click menu too big to see all the commands. Copy and paste format is cut off and I can’t get to them. I have reduced the view zoom and it does not help. What is the problem?

I am trying to add an app to do some testing.  The app is the Timeline Builder app (see photo below).  My question is, how do I identify the admin that can give me approval?  

how do i stop Miro from asking my Talktrack visitors a bunch of questions when they press my talk track link on my website? I want it to go straight to the video, hassle free. If my visitors see a bunch of questions before entering, it makes it unattractable and detestable. I paid for a monthly plan been told this process would be hassle free, but it is not, how can I make it so?

how do i get unlimited visitors on public boards, no sign-in required?  Where do I go in options to program this? I paid for the basic package which allows this but it is not allowing it.

Hi, is it possible to move the contents within a frame with the frame when I arrange all frames using the Auto Layout feature? I tried to create frames from individual objects (images extracted from the pages of a PDF file) using the Framer 2.0 app. Framer 2.0 did an excellent job putting separate frames to each object. Then, I draw something on the first frame using the pen tool. I moved the last frame farther just to try the AutoLayout Feature. When I selected all and clicked Auto Layout, it did distribute the frames evenly but did NOT move the drawing with the frame that contains it. Seemingly, the drawing became one of the objects that had to be distributed evenly together with the other frames.I think one workaround is to group the drawing with the frame (but aren’t frames supposed to automatically do that?). Also, I have too many pages to do this with, and this will be a frequent thing I will have to do for multiple boards. Is there an easier and faster way without having to grou

Hello,  we actually started to use Miro for Analyzing and Creating our Business Processes. We have a small amount of Teammembers and all member only need the Standard usability. Actually I’d like to export the processes for Printing. The quality in “free” is ways too bad for this. Is it possible to upgrade only one Teamember to Starter plan? or is there any cheaper option for High Quality export?

The issue happened when I dragged and dropped an image on Miro. I was working on flow diagrams and all the arrows lost direction and went outside of the frame, following the direction of the image placed. They did not connect to the new object also. I suppose this can be a bug. Unfortunately Cmd+Z or refresh did not work, I had to clean all the spoiled arrows and create new connections one by one. Thanks. 

Hello together,i have the following problem: in the beginning of every week on monday my starred board list changed in so far as all the boards which require a password are not listed there anymore. I have to access them every monday via a link and type in the password again before they are shown again in my starred board list.Can someone may help here with this problem that the starred board list stays as it is?best regardsChris

I have imported all the Jira cards I need to estimate, however when I want to start an estimation session, I cannot select the correct Jira Board. Of the over 200 Boards we have only 8 are shown for selection. I tried to find out how the board needs to be configured to show up in the selection on Jira but couldn’t find detailed instructions. The board is set up as a Kanban board with a Jira software project and I enabled the story points on the Jira card in Miro. Furthermore the 8 boards that are selectable, when I imported issues to test the estimation feature, I always get the feedback that Story Points are not setup for this board. Can anyone give me a detailed guide how the Jira boards need to be setup so that they a) are selectable for the estimation feature and b) that the following error message is not shown when a board is selected?Error Message 

I’m creating a heatmap that shows progress for each process. I’ve built it in Lucid and can automate the filling in of a shape to reflect the progress of the task. So basically, I want to have a process map, then be able to click on each (dynamic) shape, add some shape data into the background (i.e. 50 for the shape to then show a progress colour up to 50%)any ideas? thank you Link to solution on Lucid for context… Progress bar shapes in Lucidchart | Community

Dear all,Good day!Recently, I start to use a template “Kanban Framework”. However, it seems there are some displaying issues with the swim lane title. Please check the video attached about how to reproduce it. The MIRO app version and OS version screenshots are also attached. (Please forgive me that I did search the community about how to submit a bug but it turns out that there is an unreachable support email - support@help.miro.com. So, I posted here although it’s more steps to prepare the video link instead of just uploading. Kindly correct me or shed me the light if there is a right way to submit an issue.) Reproduce method:Reproduce video Environment information (MIRO app and OS):Best,Leo