Developer platform and APIs

Hello,Using AI to cluster post-its, of which I did not realize it moved the post-its in the canvas and not create a copy. I would like to change this back because the positioning of the post its is important (they were ranked).What I have attempted so far:In the history I cannot find the AI-edits in the history. In the activity log I do see that the change has happend although I don't see a way to restore it how it used to be.  I have checked in if the items have been moved to somewhere elseI would really like to restore this because it is not possible to recreate this.

Dear Team, We are using the Miro application on the Surface Hub 3 model and are unable to use the Miro whiteboard interactively, as multitouch functionality is not working.Currently, touch interaction is limited and users are unable to perform collaborative multitouch actions on the whiteboard.Kindly assist us with the required troubleshooting steps or provide a solution to resolve this issue at the earliest.

I tried to install and open the BPMN integration tool from Marketplace which seemed to work, but when I go to open it on a worksheet it can’t find the tool. I have a paid account, but not a business account. Do I need to upgrade to use this?

Dear Miro Team, how can I create a road cross-section or transverse profile on the Miro bord? 

Dear Miro Support Team,I am writing to request your assistance with removing a dormant Developer team from my account.Problem:When I attempt to create a new Developer team or app through the Miro Developer Platform (https://developers.miro.com), I receive the following error message:"User has already created developer organization"This prevents me from creating a new application. I have already attempted to create the Developer team multiple times through different interfaces, but the system always displays this error.Based on your community forums (https://community.miro.com/developer-platform-and-apis-57/first-time-creating-a-miro-app-problem-21065?tid=21065&fid=57), it sounds like there might be a "dormant" Developer team lingering on my account. Could you help remove it?Account Details:- Email: kouznetsov.artem@gmail.com- Organization: Ю-эксперт- Role: Team AdminRequested Action:Please remove the stale/dormant Developer team from my account so that I can proceed with creating a

Dear Miro Team,Thank you so much for your work, I`m really appreciate it!Could you please check if the pictures are working properly as I can`t see them on my board.Thank you in advance! 

trying to get access to my miro board , i have not added anything on the board and in one night it’s not accessible . things i tried : -incognito mode-clear cache -different browsers - tried on PC and ipad Im able to to access to the tools but not move on the board or see anything in it .could someone help me out figure this out ? 

Hi Miro team,I'm trying to connect the Miro MCP server to Claude (Anthropic's desktop app) and consistently getting an "Invalid or expired consent token" error on the authorization page.What happens: When I click Connect in Claude's Connectors tab, the Miro authorization page opens showing "The application Claude wants to access the MCP server Miro MCP." However, before I can click "Allow Access," the consent token has already expired. The error appears immediately or within seconds of the page loading.Callback URL: https://claude.ai/api/mcp/auth_callbackWhat I've tried:Multiple browsers (Chrome, Firefox, etc.) Incognito/private browsing mode Being logged into Miro before starting the flow Clicking "Allow Access" as quickly as possible Repeated attempts over multiple sessionsNone of these resolve the issue. The token seems to expire before the consent page even fully loads.Environment:Miro MCP URL: mcp.miro.com Client: Claude desktop app (Cowork mode)This appears to be a server-side is

I’m trying to use the Miro MCP to export complex system maps from my AI agent to Miro. The issue is that it always creates maps in the format of flow-chart or mind-map, instead of a proper system map with components, relationships, actors etc. I’ve also tried to use Miro’s AI function but that is also not able to generate these maps. What can be done to resolve this?The alternative is using Kumu which is better but my enterprise account is with Miro so would prefer to use that.

My most important Miro board won’t open - neither in the browser nor in thedesktop app. I already tried clearing the cache and opening it in an incognito window, but nothing helped. My other boards load normally, only this one gets stuck loading. The problem started after I tried copying an HTML code snippet generated by Claude AI into the board. What should I do?It looks grey like this 

Hi, I created an integration with miro that I just want to use it myself. I don't want to publish it. I have my own git repo and developed a codex skill. I think I had to create a developer team for this, and now I'm dealing with this developer watermark. Is there any way I can get rid of the watermark without having to publish my app? I have a paid plan. I want use Miro to work with my clients and I don't want them to deal with this huge Developer Team Watermark. 

I must be pressed some combo of commands that disconfigured my Text function.I used like 2 mounths without a problem, but someday using it, i tried to type something then textbox became strange… When I start typing, the letters don’t mantain position and only when I finish and click outside of the textbox I can see the full message.When I use Sticky Notes, for example, it write normally. As I type, the all text can be seen, not only last letter typed.The problem is only on Text. I recorded my screen to show better how it is, but I can’t find a way to upload it here :( 

My Miro QR Stickies are missing their refresh function! Please let me know how i can fix this without creating new QR codes. codes!

Whenever I open a board, it opens this annoying side panel prompting (haha) me to check out Miro’s AI companion tools or whatever. I can close it manually, but doing so every time and having it show up when I really will just close it every time is frustrating and tedious. Other help tickets have resolved a similar issue by clicking the three dots and disabling “run on board start up”, but since I’ve never used Sidekick and never will, I don’t have that option.The panel on the right is the one I’d like to get rid of. As you can see, there’s no “...” button by the “x” or “+ Create” buttons in the top right.For accessibility, it should be an option, but it’s notNo way to turn it off here, either… “Start view” only impacts the crop of the initial view, not the tabs presentShouldn’t I be able to toggle what options I see or don’t see on a board on startup?My preference is to not have the AI panel load on start up, but Miro doesn’t seem to think that’s an opinion I can haveAbove are all the

I am struggling to understand how to update/refresh Smart Screenshot from Miro that I have embedded into a word Document. I thought this might be a great tool to publish internal SOPs, by designing those The Microsoft marketplace for add-ins mentions “Refresh visuals in one click to keep content aligned with your latest updates”, but I see nowhere to click to do this.On Miro’s website, they mention this:Content embedded through the Miro side panel maintains a connection to the original Miro board. While it doesn't automatically sync, you can refresh the embedded content to ensure it reflects the latest version of your Miro board.https://help.miro.com/hc/en-us/articles/28926464707858-Smart-screenshots-for-Microsoft-OfficeYet it does not explain how to refresh the content….Does anyone knows how to do this? Or is this a bit a of a lie, and refreshing means to re-embed each time? In which case, this is hardly a better tool than Sniping tool imo.

I have a custom MCP built with a custom Miro app that allows my trained AI to interact with the board and use other relevant information to assist decisions and provide insight. I just saw that my app is no longer working. What happened? What do I need to do to enable the App to connect with my MCP?

We have been iterating on a fairly complex web data collection pipeline — multiple sources, different retry strategies, geo-targeted requests — and Miro has been genuinely useful for keeping the architecture visual and shareable across the team.The board we landed on has a few zones:Source map: which sites/APIs we pull from, update frequency, auth method Request flow: how requests are routed, where proxies sit in the stack, retry logic Data transformation: cleaning, deduplication, schema normalization Monitoring: what we alert on, SLAs per sourceThe proxy layer was the trickiest part to diagram clearly because it has a few modes — rotating per-request for high-volume scraping, sticky sessions for multi-step flows (login, pagination), and geo-targeted exits when we need data from a specific region. We used swim lanes to separate routing logic from credential management.For the actual proxy infra we settled on v-proxies.com — 84M+ residential IPs, city-level targeting, sticky sessions up

Dear Miro Support Team,I hope you are doing well.I would first like to thank you for creating such a useful platform. Miro has become an essential part of my daily work, and I truly value overall experience your service provides. It has greatly improved the way I teach and interact with my students.I am currently working as an English tutor in Ukraine, where the ongoing war continues to create difficult living and working conditions. Even in these challenging circumstances, I remain committed to supporting my students and maintaining high educational standards. Miro plays a very important role in helping me organize and conduct my lessons effectively.At the moment, I have some issues with the boards. I would like to be able to edit 2 boards called “Library” and “Focus 3”. However, that is impossible. Could you help me to solve this problem?Recently, I learned that Miro offers assistance programs and complimentary access for educators and users in Ukraine. With this in mind, I would kin

We are developing a master roadmap view that spans multiple technical delivery teams. I’d like to know if anyone has a good way of mapping cross team dependencies (not just blockers) within the Miro table, roadmap feature? 

I’ve been trying to import a CSV or Excel workbook, the file has start and end date columns I was wanting to create a timeline in Miro from the import.However, once these columns are in Miro in the table the date data is being imported/recognised as ‘text’, if I edit the field to ‘date’ it then strips all data from the column leaving it blank.I’ve tried importing, copy & pasting, change the date format in the CSV to match what it looks like miro is using i.e. YYYY,MM,DD but nothing seems to work.Any tips on getting this to work?  

I have the pro version of Miro and took months to build out a flow chart or survey mapping out the questions I ask in a sales consultation. However when I gave Claude access in order to build out an app it responded “it's returning 500 unsupported items and no readable content. This typically means the board is built entirely with sticky notes, shapes, and connectors (which is standard for Miro flowcharts), but the MCP reader can only parse Docs, Tables, and text frames.” Where do I go from here? Is there an easy way inside Miro to revise it so Claude can read and understand the flow?

I know there’s a feature to count all the objects on a board, but can this also count objects that are specific to their name/text? I also know that I can achieve this by using the Find option by typing the name/text and will list down all objects with the same name/text.For example, I am using the diagram shapes (Tasks), and I want to capture how many times I used the same task for all my diagrams to help me analyse repeated tasks. Is there a better way to count this?

What is the official status of the Miro MCP? My company does not want to enable it as long as it is in beta, and they reference this post https://developers.miro.com/changelog/its-here-the-miro-mcp-server-is-now-in-public-beta.I cannot find any mention on the documentation that the MCP should be in beta, so I would assume it’s not in beta?

Hi!I would like to add dates and user assignements to specific tasks inside a card. I see that you can add them on the card but I have cards that contain several tasks and I would like to be able to specifically assign each task a date and a team member. Is it possible? Or is there another tool than cards that would allow me to do so? Thanks!

Hello!I tried to submit my app to Miro marketplace but nothing happened. And the errors in dev tools.App’s url https://www.smartfindreplace.com/plugin/index.htmlUpd: Profile settings page >>>>>» I click “Submit your app,” then I briefly see the application submission form for a few milliseconds (less than a second), after which it closes automatically. I remain on the Profile Settings page and see the errors shown in the screenshot.Upd2: I don’t have adblockers; the settings in the browsers allow the necessary actions; I tried in different browsers; I tried in Incognito mode as well. The same result.