Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,750 Topics
  • 22,761 Replies

6750 Topics

Sarah Banasiak
Sarah BanasiakBeginner
posted in Ask The Community

Hiding frames and using the protected lock in a group of co-facilitators

Hi Miro heros out there,I frequently use Miro boards for online trainings and workshops, e.g. on communication, conflict resolution etc. Sometimes, the trainings are facilitated by two equal facilitators.There are two functionalities that I like very much when it comes to online facilitation:1) Hiding frames and revealing them by step by step as the training proceeds2) Using the protected lock to avoid objects being changed by the participantsIs there any possibility that both facilitators can access these two functions when working on the training board? Usually, these functions are unique to the board owner and there can be only one board owner… Looking forward to your comments and tips :-)All the bestSarah 

5
Fredrik Wendt
2 years ago
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Camillo 911Beginner
posted in Ask The Community

Shadows get lost in PDF export

a saved pdf file in best quality looses some information that are shown within miro. for instance stickers don’t have shadows, bold text seems not to be supported. … Actually I also like the grey background. I think the choice would be nice. white or grey. otherwse white is fine too.Best ThomasMIRO, love it 

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C
3 years ago
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Baptiste SudreNew Here
posted in Ask The Community

Button which automatically goes to another part of the board ?

I would like to add more details on a process mapping. So, it would be really nice for me to click on the process title to access to the sub-processes. Is it possible to have this kind of button on Miro ?

4
Robert Johnson
3 days ago
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Laura BishopNew Here
asked in Ask The Community

Export to PDF not working

When I export my PDF, it looks like gibberish on blubeam. What is this and how do I correct the issue? 

2
Robert Johnson
3 years ago
S
SophieMatch123Beginner
posted in Ask The Community

Miro Bulletin / Pin Board Templates

I’m a beginner here, and looking for the best template to use to create a virtual bulletin board / pinboard! Any suggestions of support very much appreciated!

5
S
1 year ago
M
Matthieu LuetNew Here
asked in Ask The Community

Miro Not showing any boards available to insert in Confluence

Hello,We have a couple users who cannot post Miro boards into Confluence pages.  If they try to copy/paste the link, it stays as a URL on the page. If they attempt to use the “Insert more Content” option and choose Miro option, it says there are not boards available to share with team.It worked fine previously. We did update our Confluence version (now it is 6.14.3) and are looking to update to the cloud-based version.Anyone experienced this?

1
Marina
Mironeer
3 years ago
A
AlShallowayBeginner
asked in Ask The Community

Miro user interface

I have been using Miro for several months now. I love the complexity of the boards I can build (and the simple ones too).  But I have found it’s user interface horrible. I often drag things when I want just to change position of what I have on the board. I have difficulty clicking where i can change text or selectin an item to move. I am not a software newbie - but continue to struggle.Maybe I just haven’t slowed down enough.  I was wondering if others had this problem and what I can do about it. 

2
A
3 years ago
J
Jason Dinkel
posted in Ask The Community

This software looks like Miro... anybody know the name?

Hello, Does anybody recognize this software package used in this video?https://youtu.be/-zNdbufLxrkThe software appears to be a bit different. Thank you.

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Max Harper
1 year ago
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Althea SkinnerBeginner
asked in Ask The Community

Changing Teams/Projects without Losing Boards on a Free Plan

I was invited to an exploratory project/team to get to know Miro. Based on that experience, I am planning to use it to facilitate a workshop with a different team shortly. I drafted the board, and now that I’m ready to share it, realize that its part of a different project/team than the one I intend it for. My institution has not yet jumped on the Miro bandwagon, so I cannot upgrade my plan in order to create a new project/team. Nor does it make sense to invite the workshop team into the distinct project/team in which the board was created. Nor can I delete the existing project/team (of which I am a member but not owner).  I’d like to start a new project to share the board with the appropriate team. Is it possible for me to leave the project/team I’m part of and take my board content with me?      

5
A
3 years ago
K
Karol BuratynskiNew Here
posted in Ask The Community

Desktop App is blurry

How can I fix it. It drive me crazy and cannot do any work.   

1
Robert Johnson
2 years ago
I
Iti ArmpaluNew Here
asked in Ask The Community

Not able to set up my Miro for my company

Hi everyone!I’m working with Company A, but Company B added me to their Miro boards and teams as I was working with them through my Company A email. I am now in a position that I want to set up Company A Miro board and team. I have left all the Company B teams (found how to do it online). Now when I’m trying to go to Miro website with my Company A email, I get a message that I should ask Company B to access the boards, whereas I don’t want to access their boards or teams. I simply want to setup my Company A boards. Hopefully you are able to help me. Thanks a lot!  

2
Marina
Mironeer
3 years ago
H
Hussin MahmoudBeginner
posted in Ask The Community

Using Miro on interactive Dispaly Vibe

Hi ,Can you please advise how to configure Vibe Display as an interactive Display to Miro , I have seen the option before I upgrade to the new version .

2
Tolya Filippov
Mironeer
9 months ago
S
seth pearsollBeginner
asked in Ask The Community

Pricing / License question - Miro for small, regular use, with occasional, inconsistent larger group use

Hello All, I have a pricing question.  Most of the time, my small team of 3-5 will be working in Miro.  But occasionally, we might need to open it up to a ground of 16 or so.  This would be a rare occurrence, at most.   What would be the most practical plan for this: small, regular use, with occasional, inconsistent larger group use.     Thank you, Seth

3
Kiron Bondale
3 years ago
K
Katrine HesseldahlNew Here
posted in Ask The Community

Rotation function not working

Hello, is anyone else experiencing being unable to rotate images / objects in the desktop app?I’ve tried re-installing, re-opening, changing to another device as well as the online browser and this function is still not working for me. Here is a screen shot of the icon to rotate. The app doesn’t respond when I click it. Best, Katrine  

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Robert Johnson
1 year ago
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Avina AlNew Here
posted in Ask The Community

Import a flowchart

Hi team. Is there a way (APIs?) to import a flowchart with logic (branching logic and rules) outlined in a spreadsheet into Miro and automatically have the flowchart set up? 

1
Kiron Bondale
1 year ago
A
Andy GlazeNew Here
posted in Ask The Community

PlantUML - Display JSON Data

Hi, i’m looking at using PlantUML and have been able to successfully create use case and sequence diagrams (with the caveat being there is no dynamic edit capability without having to save the text separately and amend that)but i am unable to generate a JSON diagram and getting a message stating Unable to render diagram. Please check the code for errors and try again.i have just cut and pasted an example from the PlantUML documentationthanks in advanceAndy

1
T
9 months ago
A
Anthony MarterBeginner
posted in Ask The Community

[RESOLVED] Issue creating grids in Touchscreen mode

Is there an issue with creating grids in touchscreen mode? In this mode I can select the number of rows and columns for the grid and the cursor turns into the grid symbol ready to drop the grid, but clicking or tapping on the canvas doesn’t do anything. The only way I’ve found to add a grid is to switch to mouse mode, set the number of rows and columns and then clicking will drop the grid on to the canvas.Am I doing something wrong or is there a bug here?

2
A
3 years ago
T
Tory StephensNew Here
asked in Ask The Community

Downloading legible Miro Boards

Hi Everyone, We just wrapped up a three day retreat with 35 people. We collectively had the participants dream of what the world would look like in 2200 if it was green, clean and just. We built a board that started in 2020 and added events between 2020 and 2200.  The issue we are having is how do we share / communicate these boards with the attendees. Screenshots downloads using Miro are focused on one section of the timeline, so I’d have to break each timeline into 5 parts due to the length of each board. I would love to show the whole timeline in a landscape view so folks can scroll from left to right and view the timeline in a way that makes sense.   Anyone else have this issue and know how to present a long and wide board? 

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T
3 years ago
J
Jill DeRocherNew Here
posted in Ask The Community

DPI of the board, can it be changed? is the grid in Inches?

When creating Design boards, we are coming across an issue with scale of an object/file dropped into the board.   Ultimately we want to keep the scale of the object/file all the same.  One person’s 10”x10” jpeg, at 300 dpi file is coming in differently then someone else’s.  Do boards have a measurement associated with the grid in the background?  If I want to make a, true to scale-10 inch square, in the board- can that be done?  What is the dpi for the board and can that be changed? Thank You in advance for help on this issue.

2
M
2 years ago
S
Scott GauvinBeginner
posted in Ask The Community

Excel chart labels not visible with embedded chart

I’m imbedding a chart from an excel document using OneDrive into the Miro board and the chart labels are not visible. Has anyone encountered this and have a solution?I created an exampleLink to excel doc - https://macrescoinc-my.sharepoint.com/:x:/g/personal/scott_gauvin_macresco_com/EQzl03On6qdAnqiqv6kkQawBjsTW53tPGpn3LG3bi1P9dQ?e=tWQnpgLink to Board -  If anyone has any suggestions, I thank you in advnace.s

1
Marina
Mironeer
3 years ago
A
Anna CiulaNew Here
posted in Ask The Community

JIRA Cards - Project Level access

Hello Fellow Miro fans,  I have been recently experimenting using JIRA Cards in our projects in Miro. We have a JIRA Instance with multiple projects and Miro with multiple Teams. My desired outcome is to connect different Miro Teams to different projects in JIRA. I can only allow each Team to see their own project. Following the excellent documentation provided by Miro I created the application link on my JIRA server. Subsequently I created 2 web hooks for 2 different Miro Teams. I configured them adding JQL filter restricting the cards to projects specific for each team only. Nevertheless I could still see all JIRA issues in both Miro Teams. I also repeated my test using additional variables in URL (as specified on the Atlassian web hooks setting page), but still was able to see all JIRA issues in each team. It looks like MIRO is currently ignoring both the JQL filter and additional variables. So here are a few questions: Am I doing something incorrectly? Is the behaviour I described

1
A
3 years ago
I
IssaBeginner
asked in Ask The Community

Is there a way to remove the Total tags within the "Weekly Agenda" template?

Hello everyone!I am currently working to find a solution to a weekly/monthly schedule to track milestones. I found that the “Weekly Agenda” template works (so far my best solution) great for what I am trying to achieve.By having a lot of columns and rows open, the “Total” tag (shown in the picture attached) showing the amount of “tasks” or milestones in this case, is becoming quite noisey.I cannot find a way to remove that specific tag. Am I missing something?Thank you,Issa.

3
Robert Johnson
3 years ago
O
OleZActive Contributor
posted in Ask The Community

Mehrere Tafelseiten unter einem Link

Hallo,ich habe bisher mit einer anderen Tafel gearbeitet, die leider nun in miro aufgeht.Hier vermisse (oder übersehe?) ich die Möglichkeit auf der Tafel eine zweite (dritte, ….) Seite zu erstellen. Das finde ich übersichtlicher als alles auf eine große Seite zu schreiben. Und jedes Mal einen neuen Link mit einer frischen Tafel zu erzeugen ist auch etwas umständlich.Lässt sich das auch bei miro umsetzen?GrußOle

2
mlanders
2 years ago
A
Andrew KirkBeginner
asked in Ask The Community

Moving Frame Tool Bar

My tool bar with the frame, presentation modes on them has moved to the top of the screen in behind the Miro go to boards bar at the top of the screen and as such i can not use them. Can anyone help me to get it back to the bottom of the screen to allow its use?

9
Robert Johnson
2 years ago
F
FmaxNew Here
posted in Ask The Community

Fullscreen Laggy on PC

Miro is absolutely fantastic in every regard, the only issue that I’ve come across is that switching to fullscreen (bottom right) makes the app really laggy on PC. It’s completely fine on the same board without the fullscreen, but as soon as I switch, it lags a lot. I havent found anything on this issue on the internet, is this just a unique issue I have? I did reset application data, but it didnt change a thing. Probably related to the nature of the app (JavaScript, electron or whatever it uses)I think it’s cleaner to work in Miro with fullscreen (no taskbar, no top bar), but currently it’s just too laggy for me. 

4
Kiron Bondale
3 years ago
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