Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,758 Topics
  • 22,778 Replies

6758 Topics

J
JONMNew Here
asked in Ask The Community

Can you video chat/screen share with guests who aren't users?

I’m trying to find my way around Miro to analyse if this is a good tool to adopt for real-time remote presentations to clients. In this case, can I create my workshop board and share the link with the client so they can view only that board? And if they can, will they be able to access video/screenshare option so I can conduct the workshop live online without being one of my team members/users?

2
J
3 years ago
E
Erin CowanNew Here
asked in Ask The Community

Sharing Mouse Control

I am sharing my Miro board through zoom.  I need the person on the other end to be able to control the mouse.  She is using a surface with a track pad and touch screen.

1
Marina
Mironeer
4 years ago
N
No NameNew Here
posted in Ask The Community

How do I delete a column in the Miro Gantt chart template?

I’m either completely missing something but I don’t see any way to delete a column in the gantt chart template?When I click on the three dots I only have the option to copy and paste  

2
Y
1 year ago
A
Anna StarkeyNew Here
asked in Ask The Community

Quick analysis of Miro sticky notes

Hello! Has anyone found a good way to analyse or organise Miro sticky notes so that you can group them by common themes or words?  I am running online workshops to gather feedback and input from different groups and it would be amazing to be able to for example, collect all the sticky notes that have the word “microscope” on them. Is there a clever automated way or workaround other than just going through them all manually?thanks for any tips!    

2
Isman Tanuri
2 years ago
P
Patrick SchmidBeginner
asked in Ask The Community

How can I add team members to my board who have already their own miro account?

In our working structure, I often have to collaborate with other individuals and free lancers in different projects. I have my miro consultant plan, they have their own miro consultant plan. So everyone has a paid account. Now I try to invite them to jointly work on one project or board, but it seems, that we would have to buy an additional team member seat, which then would multiply our cost. Did I do something wrong or is there really no possibility for flexible cooperation in projects as I know it from other tools?Thanks for any suggestions,Patrick

1
Kiron Bondale
3 years ago
P
Philipp KarchBeginner
asked in Ask The Community

Mindmap: how to attach files, not only links?

Hi all,is it possible to attach files (pdf, doc, ...) to nodes or only links?Tanks and bestPhilipp

2
P
3 years ago
T
thatVargasBeginner
asked in Ask The Community

Spell Check Correct with right-click on desktop

So, not sure if others are having a similar issue, but on the desktop app, it will identify a spelling error but not le me right click and select the correct spelling from a contextual menu, like I can on the browser version.Is anyone else noticing this? Is it a a bug or something that was just missed?Thank you in advance!  

5
T
3 years ago
B
Becky Powell-schwartzNew Here
asked in Ask The Community

How can Sticky notes move on timeline template?

How can the Sticky’s move on a timeline template?  I need to have participants move a pre-selected sticky to a timeline   At the moment, they are not moving.

5
Kiron Bondale
3 years ago
N
Nele NopperNew Here
posted in Ask The Community

New way of moving on the board (right click with the mouse) DOES NOT WORK

Unfortunately the new function of moving on the around differently (with the mouse, right click) does not work in my case. Everytime I do the right click, the miro board closes. Beforehand, it worked much better. Could you please undo this change in function please?Neither does it work for me with the trackpad.Thanks a lot and all the best, Nele

2
S
2 years ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask The Community

[RESOLVED] Clusterizer for Stickies & Tags Visual Network: Is this App Working?

Anyone using this Miro Marketplace App Clusterizer | Affinity-Clustering Plug-in for Miro: (refractivestrategy2.com)It was working awesome until this morning… seems to glitch when Building the Network Map at the last step of adding Line Connectors between Stickies and the Tab Circles.

12
Max Harper
2 months ago
R
Raoul KoremanBeginner
asked in Ask The Community

Publicly sharing template

Is there any way to share a board as a public template in another way than the Miroverse or changing the content copy permissions? I have a board that we would like to make publicly accessible for educational purposes, but we don’t want people to edit the original board or have to manually copy the content over from this board into another.

5
Robert Johnson
3 years ago
I
IT AccountBeginner
posted in Ask The Community

Access and overview of boards for customers and freelancers

Today we have activated the Team Plan for our company because 66 users have already actively worked with the board. As soon as an external user adds a board outside our domain as a viewer, he has immediate access to all other existing boards.  The permissions should actually only allow the boards for the invited users. Do you have an idea what this is about? Thank you in advance. Florian

1
Marina
Mironeer
4 years ago
M
MR NICHOLAS ANDERSON-VINESBeginner
posted in Ask The Community

Private Board Sharing with One on one students

Hello community! I am highly considering using Micro to teach my private English Lessons. I teach one on one and I would like each student to have access to their own Boards for my twelve week program, but I don’t want the students to be able to access each other’s boards.  I’m a bit confused by the private sharing function. It seems like you can only make your board private for yourself as the leader, rather than private for both you and your one on one student. Can someone help clear this up for me? And if you have any recommendations on what I should do as a one on one teacher with lots of students that’ll be awesome.  Much appreciated!Nick  

5
Robert Johnson
3 years ago
M
Minan MjidBeginner
posted in Ask The Community

PDF too large

Hello,When I try to import a PDF file on my board I get the message that it is too large. However when I resize it, same problem. What could i do? 

5
Kiron Bondale
2 years ago
A
Adam ThompsonNew Here
asked in Ask The Community

Copy paste plugin in the Mac Desktop app

I’m using the Mac desktop Miro app, and I tried to copy an element using the right-click context menu. I then got this popup saying I need to install the Chrome app. Shouldn’t the Chrome app functionality come pre-installed in the “native” app?    

1
Isman Tanuri
3 years ago
R
RoxyBeginner
posted in Ask The Community

Video/mic pop up bug when screen sharing

Hi all,  I use Miro with Zoom to run remote workshops. As I’m using Zoom, I don’t want to use Miro’s video and mic feature but recently when I share my screen these pop up and start running automatically creating an echo and awkward moment while I try to stop the Miro video and mic.  I never had this problem when I first started using Miro, then I experienced it about a month ago. Then it stopped and recently it started again. Is anyone else getting this issue? Will Miro fix this bug? I want to share my screen without Miro’s mic and video feature automatically running! 

3
Matt Stocker
3 years ago
M
Miladin MaticNew Here
posted in Ask The Community

Magic Link When sharing Board on iOS

Hy Everybody!is it always the case that you can only view a shared board via iOS using the magic link via email? Is there a detour? Is it the same with android?

1
Robert Johnson
3 years ago
M
MakarandNew Here
posted in Ask The Community

how to change user email for users from admin portal?

Hello, I would like to change a email ID for one of our user. How to do this from Admin portal? Best Regards,Makarand

2
G
1 month ago
J
j mayNew Here
asked in Ask The Community

is it possible to put images into a collapsable box?

My friend and I have a Miro board for our brainstorming sessions. One of our panels has hundreds of images in it and we dont always need to refer to it. However, every time we start Miro we have to wait for all these hundreds of images to load up and it may be the case that we dont even want to talk about that in this session. A collapsible box which contained all the images would be super helpful, where if we want to open it and load all the images we can, but if not, it stays closed. is this feature already in Miro or should this question be in the requests list? (or is there another workaround maybe?)Many thanks,J

1
Kiron Bondale
1 year ago
Monica Twa
Monica TwaBeginner
asked in Ask The Community

Non-Team Member & Refreshing

Hello! We have a non-team member with an “issue.” If a Team member updates a linked document, does the non-team member get the updated version when he opens the board. It appears he is unable to refresh the linked doc.   Thanks! Monica

1
Marina
Mironeer
4 years ago
Mishal
MishalGroup Leader
asked in Ask The Community

Pictures not loading on Miro

Certain pictures are no longer loading. Has anybody faced this before? 

4
Robert Johnson
1 year ago
V
Valerio ZaniniBeginner
posted in Ask The Community

Disable auto-zoom on frame select

Hello,In a recent update, Miro introduced a feature that auto zooms on frames when clicking on them.I.e. I click on a frame, and the UI zooms in to bring that frame in full view.I can see that this can be useful at times, but it can also be annoying - for example, if I want to move a frame to a different position, then the zoom level changes and it makes it harder to move frames.Is there a way to disable the feature? I don’t want Miro to pan or zoom automatically, or change my view in any way when I click on objects. 

6
Robert Johnson
1 year ago
T
Talya Shachar AlbocherNew Here
asked in Ask The Community

Renaming multiple frames

I am working with my students on a Miro board, and I want to create a frame for each student. I want to rename these frames with the student names, is there a way to do this quickly? (30+ students)

3
T
2 years ago
M
Michael PahnNew Here
asked in Ask The Community

User Story Map: How to add stakeholders/personas?

I’m test-driving Miro to keep my project team aligned on the scope and release planning. The user story mapping looks great for that purpose.However I’d like to add stakeholders/personas to the map. Some of these activities are requested by all stakeholder groups, some are exclusive to singular stakeholders. I remember that in Storiesonboard you had personas as icons above the activities.Is there anything similar in Miro or would I have to draw something up?BestMichael

2
M
3 years ago
K
Kat HusbandsNew Here
asked in Ask The Community

Web page captures updating automatically?

Anyone know if web page captures are meant to update themselves automatically when the target webpage is updated? The fact that there’s an ‘Update’ button in the contextual menu made me think not, but some just have and it’s causing me problems!I was using a Miro board to review web content and I definitely didn’t click that update button, but some of the captures have updated anyway and now the stickies and underlines and highlights no longer match up to the content  

3
S
2 years ago
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