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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,875 Topics
  • 26,428 Replies
7875 Topics
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Joe MaffeiNew Here
posted in Ask The Community
[Bug] Can't sign out when a request is pending

I went to miro.com and clicked the Sign Up Free button. Upon entering my work email, I was prompted to join my company’s team. Some of our Miro boards are set up so that anyone with the link can edit, but I couldn’t open them or any other Miro link, which would always send me to the “Your request was sent” page. In other words, once you’re signed in but the request is pending, there is no way to sign out.I managed to sign out by clearing my browser’s local storage, session storage and cookies, and only then I was able to open the Miro links shared with me. It would be nice to have a sign out button on the “Your request was sent” page to avoid this bad user experience.

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1 year ago
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Ela RubioNew Here
posted in Ask The Community
Customer journey-- easy to follow

Hi- I created my first journey, but it is very difficult to see it all in one page. Please help. This is due tomorrow morning. 

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1 year ago
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Colin HewittBeginner
posted in Ask The Community
Create a mask with a shape

Hi Just wondering if it’s possible to create a mask with a shape? Eg making a square profile pic into a circle?  

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1 year ago
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GregorVNew Here
posted in Ask The Community
Presentation with remote clicker device

Hi there, any recommendation for a free digital remote clicker compatible with miro ?So far, I’m pretty happy with “Remote for slides” (https://slides.limhenry.xyz/) for other kind fo presentations, but could not  find out how to use it with miro. Any clue ?Thanks for your help:)

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1 year ago
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PienBeginner
posted in Ask The Community
Presentation with remote clicker device

Hi! I'm going to give a presentation in person and I want to click through my slides with a presentation clicker (Wireless Presenter Remote) just like you would use the arrows on your keyboard, but it is not working.Is it true that this is not possible (yet)?

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1 year ago
Said Saddouk
Said SaddoukGroup Leader
posted in Ask The Community
i-frames & thumbnails

Fellow Miro Heroes,I am having an issue with embedding a Miro board into another Miro board using an iFrame. Previously, the thumbnail or preview of the embedded board was displayed, but now a generic thumbnail is shown and the iFrame has a 16:9 aspect ratio. Is there a way to revert to the old way of displaying the thumbnail, or to customize the thumbnail that is shown? The old method looked much better and I have tried various solutions without success. Here is an example of the difference between the old and new iFrames: [old iFrame (left) vs. new iFrame (right)]. Thank’s in advance!Said

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1 year ago
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motBeginner
posted in Ask The Community
how to lock an image

Hello,  there is any way to prevent that someone can download an image fron my shared board. We have a situation where a client download an image in process and use it for commercial use, Soit will be great if some content of a board is lock and can be unlock just by me. Thanks in advance for your help.  

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Robert Johnson
1 year ago
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Mitch BlobsteinNew Here
asked in Ask The Community
Simple way to copy elements from one board to another

I have seen many posts about “how to copy paste elements from one board to another”.   Let’s start with, I am on the business account, and I own both boards.  A simple, highlight all, and then do a classic “copy/paste” and it fails every time in which it pasts a link to the board and not the Chart or image I want to bring over...such as a simple template that I don’t want to set as a template.I am using Chrome, and have been unable to find how to install the Plug-in that that everyone references to.  Can anyone post a link here how to set up my Miro account or board with the ability to do a very simple “Highlight, copy, paste” and then all the items copy over to my other board.    From a user experience perspective, this is quite frustrating. Thanks so much for the help and guidance.  

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Robert Johnson
1 year ago
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Matt AllenBeginner
posted in Ask The Community
Sticky note instancing

I often use sticky notes to keep track of tasks. As such I would duplicate these sticky notes from a pool of tasks and place them accordingly (to other people, dates etc.) I’ve created color codes for these sticky notes to indicate their status. Everything in this case is working quite well, but it would be nice that when a copy of these sticky notes are updated, it would reflect on the original sticky note, so that I would not have to go back and update. Not a big deal to go back and change it, but it would remove that extra step.

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1 year ago
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RabhaNew Here
posted in Ask The Community
Connect Miro with Jira

Can Miro be linked with the On prem version of Jira? I recently joined my organization as an RTE and looking to link Jira with Miro which doesn't seem to exist as of now. If the answer to the first question is yes, then how can I do it? 

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1 year ago
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Darren Thatcher PNGBeginner
asked in Ask The Community
Talktrack not working in Microsoft Edge

Since the latest Edge update, Talktrack isn’t working (but it does in Chrome)Error is:Oops! Board Recordings feature is not supported yet.For now, Board Recordings beta is only available in the latest versions of Chrome desktop browser.It was working for several weeks until last week when Edge updated.Any ideas?

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1 year ago
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Emma BoysenNew Here
posted in Ask The Community
Azure Cards

Hello! I use the Azure cards integration with Miro. I’m trying to size all of the Azure cards the same in Miro, however have noticed that on some cards the font size of the title will shrink to display more of the title than others. Does anybody know how I can size Azure cards the same but have the font size of the title shrink to display the whole title?

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1 year ago
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Gregory EngelNew Here
posted in Ask The Community
No file name prompt when exporting a board as a pdf or vector graphic (also a pdf)

When I attempt to export a board as a vector image, I see the attached image for about 20 seconds before it disappears. There is no dialog box to rename or save the expected pdf file. 

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1 year ago
John Faig
John FaigContributor
posted in Ask The Community
In-App updates

 I thought that you had a “what’s new” in-app menu.  I got an email with what’s new in 2023 and it was impressive.  It would be better to have it in the app (especially since you crank out a steady stream of new features.I can’t find itSorry if I’m confusing you with another application.

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Robert Johnson
1 year ago
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Paulino LiraNew Here
posted in Ask The Community
Is there a way to force 100% zoom based on the current size of objects?

I have noticed that some boards are created with objects size, especially text, adjusted to a zoom level different than 100%. Is there a way to force it to be 100% based on the current size of objects? So, let's say I am content with the size of objects and want to force the zoom to be 100%. In other words, I want the objects to be shown in their current size after I adjust the zoom to 100%.

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Robert Johnson
1 year ago
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Daria MakhoninaNew Here
asked in Ask The Community
Help deactivated

 Hi all. I can't add a user to myself on the dashboard. Writes such an error “ Katia is deactivated in your account and cannot be invited bords”How to fix? thank you

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Robert Johnson
1 year ago
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Joanne Winquist MenonBeginner
posted in Ask The Community
Text in Miro Iconfinder searchbar reverses itself

I googled by didn’t find the answer to this - sometimes when I search for an icon on Miro, the text I enter is reversed. For example, if I try and type the word ‘navigate’, it will show in the textbox as ‘etagivan’. It is baffling. Has anyone come across this, and if so, how do I make it behave normally?

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MissKyra
1 year ago
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Gonzo1973New Here
posted in Ask The Community
2 issues with Powerpoint to Miro

My first issue is with importing a powerpoint presentation into a Miro board for presentation.  i drag and drop the pptx file, then extract the slides.  The slides come over with words overlapping, in different places than they were on the original, and the pictures sometimes have what look like smears or lines and smudges of colour in them.The 2nd Issue is that when I attempt to delete the slide in Miro and copy and paste the individual slide from the powerpoint presentation it is blurry once in Miro. 

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1 year ago
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Philip Peng RosenthalNew Here
posted in Ask The Community
How to I get the highest possible safety guarantee that I will never loose my boards

Hello I love Miro and I am using it to plan the shooting of my first feature film. I am currently using the free version and am okay with the current features for now, but one extremely important aspect for me is corruption (etc) -safety.It would be a disaster for me if I lost acces to my ever growing, comprehensive boards.- Either because of corruption, accidental deletion, or due to something in my or miro’s end.How to I gain maximum protection from this? How to I get the highest possible safety guarantee that I will never loose my boards. Does the paid versions help with that?ps.Also I would love to be able to work offline. 

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1 year ago
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LaxdipNew Here
posted in Ask The Community
It is reconnecting every few seconds making almost impossible to work

I have 4G internet Connection, all other apps and internet works completely fine but Miro reconnects every few seconds, makes my whole work deleted between that reconnect period and I have work on same thing again and again. Is anyone has solution on this, please?\I tried with Chrome, Edge, Brave… same issue. 

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1 year ago
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Sergio BrelverNew Here
asked in Ask The Community
Really need to add the Save offline feature

Everything in Miro right now feels great, no complaints at all, except not being able to save offline as well. Recently we’ve been having intermitent connection where I am, I’m sure it happens to many of us, and it will continue to be a problem the more users you have. It would really be great if you could add that feature which is something most of us would expect of any software these days, even if the Cloud save works great.  Thanks a million and best wishes!

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1 year ago
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MoriNew Here
posted in Ask The Community
I would like to import data from other Mind map tools.

Same as other Mind Map tool like MindMeister, MindManager, XMind and Freemind, I would like Miro to allow import their format. Basically, I use another mindmap tools because of rich UI. And my company only allow us to use Miro. Then, I would like to export mindmap data from mindmeister and import it by Miro.The best way is to improve UX in Miro. But I think it is not that easy. Then, I would like to accept the format. 

36319
gavin032
1 year ago
K
KyleBBeginner
posted in Ask The Community
[RESOLVED] Remove Jira Cards app integration

The “add to Jira” button on the toolbar is very prominent. It seems odd that there’s no way to remove it. For groups that never use Jira it’s a distraction. We work with a lot of novice Miro users, and anything that creates more UI noise is problematic.  maybe this is a case of Miro’s team listening mostly to users who are like them (that is, use the tools they use?) I have to think there are lots of other Folks facilitating workshops with Miro who have no use for this.  please allow us to remove this. 

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Robert Johnson
1 year ago
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whassisNew Here
posted in Ask The Community
Support for Ukrainians users

Hi, I am from Ukaine. And I`m interested in free-Miro. How I can get it?

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1 year ago
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DladouceurNew Here
posted in Ask The Community
Leaving Miro for good ... lack of support for simple things like cut and paste

It is 2024 -- and Miro cannot parse Word formatting and paste things correctly. This is ungodly. Cut and Paste from other apps is a built in hindrance forcing you to stay in Miro -- and it is an awful user experience. Table management and office application integration is horrid. We will be leaving soon. 

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1 year ago
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