Skip to main content
Answered

Educational account response?

  • May 23, 2025
  • 3 replies
  • 37 views

Hi,

I contacted Miro re: an Educational account, two weeks ago and have since heard nothing back, apart from the initial acknowledgement!

In the meantime, I have been working on creating activities for the board, but am wondering if this is now a waste of my time.  Is it possible to receive a response soon please as I was initially intending to use MiroBoard for a teaching session next week, with access to hundreds of University students.  It would be helpful to hear asap. Thank you,

Kathryn

Best answer by Eca

Hi ​@kathryn.king,

 

Thank you for your message, and I'm sorry you've experienced a delay in receiving a response regarding your Educational account application.

 

I've now converted your post into a support ticket so our team can prioritize it and follow up with you directly. We understand how important this is—especially with your upcoming teaching session involving university students.

 

In the meantime, you can continue building your board using the free features, and once your Educational plan is approved, your content will carry over without any issues.

We appreciate your patience and will ensure you receive a response as soon as possible.

3 replies

Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • Answer
  • May 23, 2025

Hi ​@kathryn.king,

 

Thank you for your message, and I'm sorry you've experienced a delay in receiving a response regarding your Educational account application.

 

I've now converted your post into a support ticket so our team can prioritize it and follow up with you directly. We understand how important this is—especially with your upcoming teaching session involving university students.

 

In the meantime, you can continue building your board using the free features, and once your Educational plan is approved, your content will carry over without any issues.

We appreciate your patience and will ensure you receive a response as soon as possible.


  • New Here
  • September 5, 2025

Hello, 

I am also working in a public school and it seems impossible to get an educational license at this time. The page remains empty or busy.

How can we get this license ?

Thank you by adance. 

Jeff

Ii is also urgent for us as we start our classroom by the end of next week ..


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • September 5, 2025

Hi ​@Jeff VERON thanks for reaching out! I have your case converted into a support ticket. You should receive a response soon!