Hi @Tom Bailey — thanks for reaching out!
Synced tables should indeed be available on the Starter Plan, so let’s dig in to figure out what might be happening.
Could you help us with a few quick details?
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Where are you trying to add the new synced table?
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Is it being added to the same board where your previous synced tables are working fine?
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Or is this a new board — and if so, is that board stored in a different team (e.g., a Free Team or another workspace)?
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Can you share a screenshot or short video of the steps you’re taking — right up to the point where the upgrade message appears? That will help us see exactly what’s triggering the prompt.
Sometimes sync limits or feature access can depend on which team or workspace the board belongs to, so this info will help narrow it down.
Looking forward to your reply!