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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

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8382 Topics
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GunjaNew Here
asked in Ask the Community
Cannot download Board backup

unable to download board back up

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Eca
Mironeer
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JSchwerzNew Here
asked in Ask the Community
Change start of quarter to April

Hi, a newbie question - in the timeline view of a table, can we change the start of Quarter 1 to April to align with our fiscal year? Thank you!

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Mironeer
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Mari NihongoNew Here
asked in Ask the Community
My pen tool disappeared

Hello! I was wondering, where did my pen go? I svear, I looked everywhere, on a toolbar, in the settings - it is non-existent. It is crucial for my lessons - so it is a bit frustrating. What can I do to find it?

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Tom GranzowBeginner
posted in Ask the Community
[RESOLVED] Frames randomly change order in presentation mode

I am using frames to create a presentation. The problem is that whenever I shut down the Miro board and then come back some of the frames have randomly changed order in the presentation. This is in the frames dialogue box that opens. Some of the frames just show up in a new order. Has anyone seen this? Do you know how to stop it?

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Sam PottashContributor
asked in Ask the Community
Can you set all images to default to 50%?

With font defaulting to 14pt, my screenshots are dragging in too big. What about a setting to default to 50%? Thanks!

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sbexell
asked in Ask the Community
New update: All the formatting is changed. Help!

Help. This new update to a bunch of visuals is really messing with my formatting. Stickies no longer have shadows, widgets are different, colors are different, etc. I have things sorted on my boards very visually, and this new update is kind of freaking me out. Totally messing with my organization and workflow. Is there a way to go back to the prior visual formatting? Help.

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Ruth DohertyBeginner
asked in Ask the Community
Restoring Old Color to Boards

I use Miro to build lesson plans and documents for my classes. For the last 8 years I have used a specific color palette from the color picker. With the update to the color picker ALL of the documents, posters, and lesson plans have had their colors changed. While I could go individually change the color using the provided hex codes, that’s 100s of color changes. Is there any way to change ALL of a specific color to the old one? For example, is it possible to change all the new light blue back to purple at once on a board? Color coding is a key part of my organization and for my students, having all the colors change is very problematic. Thanks for any help!

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Dan2023Beginner
asked in Ask the Community
Table is not displayed

I have created a very complex table on my board. After I used the “Show/hide columns” function to hide columns, I wanted to share it via a link using “Copy focus link mode”. When I called up the generated link via a new tab as a test, this table “with hidden columns” was displayed as white, without content and without a table header. Only focus mode was activated. When I then went back to my board (other tab), the table was suddenly gone, at least the content. Once the original and also the copied version, which I had previously created to hide the table columns. Why copied, because columns are suddenly placed at the end of the table after you have hidden them and are no longer displayed in the same place as they were previously hidden. Unfortunately, the table is no longer loaded on the board. Now it is displayed to me: No idea how this can be fixed, maybe someone from the miro team has an idea?

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Magdalena WideraNew Here
posted in Ask the Community
Miro Estimation: Story points not set up for this board

I am trying to prepare an Estimation on my Miro board. I have added Jira tickets that need to be estimated, they are within the boundaries of the Estimation area but when I go to pick the board and choose the correct one (or any for that matter), I get the error message that Story points not set up for this board. I made sure that ticket that is chosen is the one that is ready for estimation and it is Story. I have then tried that for other tickets for other boards and always get the same error. Any idea what am I doing wrong or what needs to change. We have previously used Planning Poker on Jira.

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AlbertoortasNew Here
asked in Ask the Community
Access to a board

Good morning;I cannot access to this board, I do not understand why, could you help me? I need to get the information of this board. https://click.account.miro.com/expired.html Thanks very muchAlberto Ortas

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Mironeer
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muqaddasghaffar5New Here
asked in Ask the Community
Seeking Advice on Using Miro for Gameplay Assistance and Collaboration

Hi everyone! 😊 I’ve been exploring Miro to enhance my gameplay experience of Fr Legends, especially in organizing and collaborating with teammates during game sessions. I’m using Miro’s virtual whiteboard for strategy planning and brainstorming, but I’m curious about how others in the community might be using Miro for gameplay assistance—whether it’s for mapping out game strategies, coordinating with team members, or visualizing in-game objectives. If anyone has experience integrating Miro into their gaming setup, I’d love to hear your tips, use cases, or any templates you’ve found useful!

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Mironeer
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Niki337Beginner
asked in Ask the Community
Tables (Beta) - rows remeasurement

Hi! I would like to interested in the table (beta). I would like to know if it is possible to make the rows of cells wider?

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Mironeer
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elpizzicNew Here
asked in Ask the Community
Is there a limit to synced views of tables?

I have multiple boards with many synced views of a table. Today I am finding I’m no longer able to create more synced views and am getting an “unavailable” error message (attaching screenshot). I am hoping to find out if there is a limit to the number of synced views I am able to create?

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Mironeer
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newclinicforhealthNew Here
asked in Ask the Community
Пропала доска

пропала доска, что делать ?

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Mironeer
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Rina03New Here
asked in Ask the Community
Does Miro provides free access to subscription plan for Ukrainians?

Hello!Does Miro provide free access to subscription plan for Ukrainians? Thank you in advance!

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Mironeer
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CHAYANE VIEIRA DIASNew Here
asked in Ask the Community
Estorno

Ola,foi cobrado um valor em menu cartao de um compra que eu NAO queria, NAO faco uso da plataforma e gostaria de solicitar o estorno do valor

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Mironeer
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tineetotNew Here
asked in Ask the Community
webwhiteboard "locked" - "owner's account paused"

Hi, I usually use the free web whiteboard for teaching online lessons. Today when I went on, I got a notification at the top in yellow that says “This board is locked, because its owner’s account is paused” (also I am unable to use it) I do not know what this is referring to. I do have a free miro account. Anyone come across this before / got any solutions to fix this? Thanks

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Mironeer
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Josef RemesBeginner
asked in Ask the Community
EDU plan and limit for edited boards

Hello, I’m team admin for EDU institution with active educational plan, so unfortunately I'm limited to edit just 3 last boards. Anyone had a similar problem, please?

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Ancient_LukeContributor
asked in Ask the Community
Objects are automatically grouping when placed together and cannot be ungrouped

This problem just started recently, but when i have two separate objects and want to move them so that they overlap, they will automatically group together. I then can’t adjust anything about either object individually. Have I switched some setting that causes this?

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Anthony MBeginner
asked in Ask the Community
The old colors are gone

I appreciated the introduction of the new colors. They're great, and helpful. But the old colors are now gone. Was this intended?

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Mironeer
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Isaac DNew Here
asked in Ask the Community
move board from paid to free

Hello, I am trying to move a board i did as a member on a paid team, to a free plan team that i own the account, it does not let me make this move of the board ...

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sandziaczekNew Here
asked in Ask the Community
This board is Locked

Hi! I have a ‘free’ account. I created the board more than 24 hours ago. When I want to enter it again the message ‘This board is locked. Boards created with Miro Lite are available for 1 week. Yours will be deleted in 5 days. Sign up for free to unlock it.’ I have an account on Miro and so have created this board using the account. When I want to log in and unlock the board for free, I can't find it anywhere. How can I access the board again? I don't want to edit it, I just want to go in and see the saved notes.

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Eca
Mironeer
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MarcoBBeginner
asked in Ask the Community
mermaid doesn't show

Hi, I've used mermaid before and made some charts. Now I want to edit some of these charts but I cannot add mermaid back to my toolbar. It seems to be added (when I hit run in marketplace for mermaid it siad app added), but I cannot find it anywhere. Not in the lists, not when I search for it. Anyone have any suggestions? Thanks! Marco

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Eca
Mironeer
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cgilfortoulNew Here
posted in Ask the Community
Limitations in video calling on the Starter plan

Hi, can someone tell me what the limitations are for the video call feature on the Starter plan? I’ve written directly to Miro but haven’t received a response, and I urgently need to know. Thanks in advance if anyone has this information for sure!

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Eca
Mironeer
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LAM XIUJINGNew Here
posted in Ask the Community
Page is empty - blank screen

The page doesn’t load. I can create any boards at all. Clicking into settings are all empty.

9424
Eca
Mironeer
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