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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,989 Topics
  • 30,093 Replies
8989 Topics
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Leonardo KirchnerNew Here
asked in Ask the Community
Okta provissioning of Miro membership

Hi eveyrone,I hope you all are doing great. My colleague has succesfully connected Okta to our Miro environment, the problem that I find right now, is that it only creates accounts with free accounts. As you can imagine it results in double work as now you need to add the user to the group in Okta and then in Miro you need to assign the license to the user.Do you know how I can edit that configuration or if there’s other place in Miro that can assign the licenses automatically?Thank you and have a great day!

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Laszlo MuzlaiNew Here
posted in Ask the Community
Change Sticky Notes Author

I have the challenge, that we often do brainstorming the classic way. I mean we use sticky notes on whiteboard and after the workshop I have to digitize them. The issue is now, that when I enter them into my Miro board, I am always mentioned as the “Author“. I don’t want to leverage the Tagging feature nor add an shorthand symbol a text onto the sticky note to get around this. Rather to have the possibility to either change on bulk the author and/or while copy/past the entries I could select the author. The author would be user (person) that is a member of the board.

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Raushan RajBeginner
posted in Ask the Community
Changing color of icons

Hi team, I have 1 big and very important issue we are facing as a team.We as a team are never able to update colors of the icons we are using in Miro, which is quiet easy to use in Mural. Could you please check and improve this feature of yours soon? or else, we will have to switch back to Mural.Alternatively, please let us and enable us a workaround for this feature to work.Thank you, Raushan Raj(+91)-8792338744

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Daniel VeraNew Here
asked in Ask the Community
how do you move rows/column is ERDs?

ERDs don’t have the 3 dots to drag and drop rows and columns. How can I move rows/columns in ERDs? 

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KimSnackNew Here
asked in Ask the Community
Miro board is incorrectly set to view only

I had the starter plan so I could share one of my boards. I only had 3 boards. I cancelled the starter plan because supposedly under the free plan I could edit up to 3 boards.  Now the oldest of the three is marked as view only. I only have 3. Yes, my dashboard is set to “show all boards”. This is my old account associated to my old work email. I decided, Ok I’ll create a new account and upload the board backups and start fresh. I did that, and somehow now my new account is an associated team member of my old account. My new account does not have any of it’s own boards at all. I decided, Ok I’ll export one of the boards and go down to 2 boards, thinking this would unlock the one I need. That did not work.  I tried uploading the board I need to my new account for editing, but it wants me to upgrade. No, there’s clearly some bug with this order of actions on my account causing my boards to messed up. I’m not gonna upgrade to fix a bug. And of course I can’t get support on the free plan s

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Jake W
Jake WBeginner
asked in Ask the Community
Zoom level when embedded in a Zoom meeting is way to "fast"

The zoom level for each click of my scroll wheel is wildly different when in my normal experience using Miro in web browser vs embedded in Zoom app.Is there a way to fix this that anyone knows about?  

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Jake W
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VichostNew Here
asked in Ask the Community
who is the owner of the board?

 

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Robert Johnson
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Kseniya SNew Here
posted in Ask the Community
Site doesn't work

I'm just super angry. I've spent hours on work, and now the miro app doesn't work! Is it global issue? 

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SWAMPY StudiosNew Here
posted in Ask the Community
virtualconference event templates

Hi community! Do you know of templates for virtual online conference events? That would include different rooms, show online location of attendees, etc. I’m kinda new here and would love to collaborate on a potential upcoming eco event, as well!kent https://linktr.ee/goswampy

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Ieva RomanovskaNew Here
asked in Ask the Community
Tasks and subtasks in a table

 Is there a template in Miro that can organize a lot of tasks in a table, similar to excel, and can create both tasks and subtasks? And where data can be managed by auto-numbering, filtering and grouping? I’m looking for a MS Teams template to manage high-level tasks and quickly retrieve project execution statistics.   

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Goafer FreebarNew Here
asked in Ask the Community
I forgot to cancel my free trial

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Daniel RalabateNew Here
posted in Ask the Community
Looking to retrieve old Invision screens

To the Miro team,I was unable to export all of my Invision prototypes and screens, and I was hoping I could still have the ability to retrieve that work in order to boost my portfolio. I had linked to InVision prototypes to display my UX capabilities, and was late to exporting that work. Is there a way I can touch base with someone on the Miro team to collect my work? Thank You - Dan

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deirnuNew Here
posted in Ask the Community
Problem of Team Access and Editting

I can’t access or edit my own team. I can access to other people’s teams but I don’t open my own account’s team. I think there is a problem.

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Susannah HillBeginner
asked in Ask the Community
Miro stops responding

Every time I try to work in Miro if stops responding to my inputs. Today it stopped allowing me to do any action such as has select, copy, type, or add a shape. Nothing. It only allows me to zoom in and out. In the past it did not release my drag and drop but stuck in drag mode no matter waht I did. I have tried 3 different browsers, endless reboots of my workstation, and upgraded Mac OS over several months 2 times. Why does Miro not work for me? Does anyone have a solution? Mt client insists on using it and I can’t get out of it but CAN’T do my Work!

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Michelle ArmbrustNew Here
asked in Ask the Community
Move a board to a space

Hi,I am brand new to Miro. I am a teacher, and I want to have all my boards for each class in a folder. It seems like they call them spaces, not folders in Miro. I cannot figure out how to move an existing board into a folder/space. Any help would be much appreciated. 

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Katharina.aszNew Here
asked in Ask the Community
Changing the E-Mail adress

I want to change my current E-Mail address to a new one. The Conformation E-Mail arrives, but if I press the Button to confirm the new adress it always leads me to a page where I sign up for Miro and it does not confirm the change to my new E-Mail address, but wants me to create a new account.Has anyone had this problem and knows how to solve it?

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Tech Katalon
asked in Ask the Community
Connect to Drata - Access Review

Hello All,We are using Drata to review access, but I encountered an issue when trying to connect with Miro. I followed tthe guide to create the app and attempted to connect from Drata, but the connection failed. The error message displayed is:"Unable to establish connection - Unable to connect to Miro."My account have admin permission in Miro and Drata.Could you please assist in resolving this?Thanks & Regards,

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Ivanna SardyhaNew Here
asked in Ask the Community
miro for Ukraine

Hello Support Team!Hope all is well!I'm from Ukraine and I use a board for teaching my students. I wonder whether getting a free business plan for Ukrainians is still possible. If so, I'd appreciate your help on how to get it. Thanks in advance.

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Davy Baker
Davy BakerBeginner
asked in Ask the Community
Can anyone see the properties in their timeline view ?

I am trying to figure out how to see the properties that I have spent ages adding in table view, to show in timeline view, but can’t for the life of me, figure out what I am doing wrong, they just don’t show, even though I am hiding and showing them, refreshing Miro, trying in browser, trying the app. Anyone else got this issue?

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Ryan BlancNew Here
asked in Ask the Community
Can't type in table title filter

I am using tables/timeline beta and cannot type more than one (sometimes two) characters in the text field when using the Title filter. I have three tables on three different boards. All have the same issue. I’ve cleared my cache and restarted my computer twice. I’ve also tried creating a new table on the same boards as well as starting a new board and new table. The issue persists. Has anyone had this issue?

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Amadhav1New Here
asked in Ask the Community
Education plan for Staff members application

I am a Staff member for a University, and I support Students, Staff and Faculty.  I am trying to apply for the Education plan, but it only has the ability to select Students or Educators.  I am not Faculty or Students, so could I still apply as an Educator or should I apply as a Student?  

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Rifa FaruqiNew Here
asked in Ask the Community
I can't do anything, experiencing bugs after deleting the team at the same time with the board in it

 A while ago, I wanted to clean up an unnecessary board in my miro, it was in one of the teams that I had created, there were some people there who joined and created their boards as well in that team. I accidentally deleted the team and the boards in it (including my friend's board) were also deleted.I want to restore it back to the way it was, but I feel that my account when logging in miro has a lot of errors and bugs, I can't do anything.When I open my profile from dashboard, this appears:On the dashboard, in my own team, it said I'm not a member, I can't do anything, I can't create boards. I also can’t add more team cuz its paid, idk what do  when I want to see what I've deleted before (including teams, and boards), I only find a screen with endless loading components, nothing appears.  also when I want to go to the team settings, the error occurs again the same as when going to the account profile from the dashboard: 

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Lars HansenBeginner
asked in Ask the Community
Miro Board Tabs

Hello allIn an earlier version of my Miro app, I had the possibility to have have multiple boards open at the same time and displayed these open boards as tabs in the top of the Miro Board. I can see that some of my colleagues still have this feature, but are unable to explain to me how to enable this feature.Please is there anyone here who can show how to start this tab's feature?

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Hubert from HadeanNew Here
asked in Ask the Community
How to open Miro board from URL in Windows App?

Hey, I got shared Miro board URL with me, and I can open it in my browser. But I cannot find any option in Miro’s Windows App to open there this board from URL. Is it even possible, or for URL-shared boards I can view them only via Webbrowser?

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dexet_41Beginner
asked in Ask the Community
Problems with student price plan

I am a high school student and I want to get free access to Miro functions during my studies. As far as I know, there is an opportunity to register through the form. But I do not have an academic email, only a regular dex......@gmail.com. Who can I contact and how can I get a work plan from Miro?

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