Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,673 Topics
  • 25,869 Replies
7673 Topics
H
Helen TaylorNew Here
asked in Ask The Community
Images help

I’m uploading images to an organisation chart template I created, with the logos for each sector.  However, after I uploaded them, the images move with my cursor but I want it to stay where I put it - help?  I am using the free version

222
H
9 days ago
J
J28JonesBeginner
asked in Ask The Community
Why is the 'Copy Link' Function not available on some of my Miro boards?

I am trying to link from one board (where copy link function is available) to an item on another board (where it isn’t). The boards are both in my team and in the same folder.Any thoughts?ThanksJim

113
Robert Johnson
9 days ago
Ramona Harrer
Ramona HarrerNew Here
asked in Ask The Community
Collaboration with customers

Hi all, Could you share some best practices for collaborating with customers on a shared board? I’m interested in hearing about any effective approaches or experiences that have helped foster engagement and streamline communication.Thanks,Ramona

30
Ramona Harrer
9 days ago
B
Bernd HihlerNew Here
asked in Ask The Community
In my miro board the timer doesn't work! https://miro.com/app/board/uXjVLR-TnC0=/

The timer doesn’t start!

110
B
10 days ago
Alyona
Mironeer
AlyonaMironeer
posted in Ask The Community
Here’s what to do if you can’t apply for Education plan, cause your email isn’t accepted

Currently, you need to have an email belonging to the educational institution domain to apply for the Education plan. In case you don't have one but are employed by or enrolled in an accredited institution, our support team will be happy to review your application outside of a standard submission process.Please add a message to this thread if you're unable to apply using this form https://miro.com/education-whiteboard/ and the community team will convert your message into a support ticket.

136684
Eca
Mironeer
11 days ago
H
HenkeHakanssonBeginner
asked in Ask The Community
[RESVOLVED] Has sticky note size selection disappeared?

As of today, I can’t find sticky note size selection in the contextual menu. Is this a bug or a (bad) feature?Working in Edge.No size selection in sticky note menu 

17620
Robert Johnson
11 days ago
M
MppNew Here
asked in Ask The Community
major bug: creating a document with AI deleted the entire bard, undo impossible, history unavailable

I created a flow chart then clicked one of the elements and tried the AI feature that creates a meeting summary. Now I can only see that document and the entire flow chart is gone. I can’t undo and I can’t find the history anywhere.

173
Eca
Mironeer
11 days ago
V
Vellfire LaiNew Here
posted in Ask The Community
iPad (board is too large)

I experienced the same issue with Miro App on iPad these 2 weeks as many of your in the community.iOS 18.1iPad Air (4th Generation)In my Maths lesson, I have uploaded a PDF with around 40 pages. It was really smooth before. I tried to delete 30 pages and all the written contents. The app still told me the board is too large.I have tired to delete the app and re-install it. It has still happened. It really drives me crazy.Can you please help with my case?Thanks.

141
Eca
Mironeer
11 days ago
C
Caio ZanollaBeginner
posted in Ask The Community
[SOLVED] iPad tablet app error: Board is too large

Account with no boardsInstalled Miro on my iPad pro A1584 running 16.7.8On the iPad Miro is unable to open, message is about board too large.

52237
Eca
Mironeer
11 days ago
J
James O'BrienNew Here
asked in Ask The Community
Miro Board is now empty - all information has disappeared

We have been working in a Miro board for the last 5 months but when we accessed it today, the baord is completely empty, all of the information that was in the board has disappeared. Is there a way to retrieve it or can someone explain why this might be please? Thank you.

324
Robert Johnson
12 days ago
A
Angie FlanaganBeginner
posted in Ask The Community
Kanban Calendar View for Tracking

Hi, I was curious if you can you turn a kanban into a monthly view? I am building out a capacity tracker and looking to integrate a monthly calendar view with the kanban tracking capabilities? Thanks!

60
A
12 days ago
A
Angie FlanaganBeginner
asked in Ask The Community
Kanban Calendar View

Hi, I was curious if you can you turn a kanban into a monthly view? I am building out a capacity tracker and looking to integrate a monthly calendar view with the kanban tracking capabilities? Thanks!

90
A
12 days ago
R
Robin J. VetschNew Here
asked in Ask The Community
Miro / Jira / Teams integration

Hello allI’ve created a template for our company which we want to use for each project. We have around 25 workers and work on diffrent HVAC projects, where interaction for deadlines are key, since we’ve to coordinate with each other and external parties like architects aswell. We’re now exploring the idea of using Miro as our main planner. So far we’re only testing the free version and haven’t tested the paid versions, which we will need to create more boards anyway.The two most important things for our solution are:We want to have an overview of all the tasks a person has from every board, as example in MS Teams We don’t want to have to copy a kanban/jira card and edit them seperatly, they should be linked instead, so if you edit the card it’s edited in the Miro Board and in the overview (a.e. MS Teams)While looking into this the best solution i can imagine is turning the created Kanban Cards into Jira Cards and linking them to a Jira Cloud, which we could integrate into our Microsoft

180
R
12 days ago
T
Tom GranzowBeginner
posted in Ask The Community
[RESOLVED] Frames randomly change order in presentation mode

I am using frames to create a presentation.  The problem is that whenever I shut down the Miro board and then come back some of the frames have randomly changed order in the presentation.  This is in the frames dialogue box that opens.  Some of the frames just show up in a new order.  Has anyone seen this?  Do you know how to stop it?

40517
Eca
Mironeer
12 days ago
K
Kseniia_SoroNew Here
posted in Ask The Community
Access to the files

Hello everyone. Maybe someone can help find out. Will other team members still have access (I previously sent them the ability to edit the file) if my mail stops being active and I (as owner of this file in Miro) go offline for a long time?

61
Eca
Mironeer
12 days ago
L
Linus WinterNew Here
posted in Ask The Community
the phone app works but nothing on tablet does

When I Use Miro on my phone all works fine but on the tablet i cant view any Boards i was recently on except the ones creared, tried everything and nothing works please help

31
Eca
Mironeer
12 days ago
M
Meirion WilliamsContributor
posted in Ask The Community
Web page links (open graph) don't show link previews any more?

Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.Discussed in this thread:When you paste a website in Miro, what determines the information displayed. | Miro However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink. Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links. Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

328627
Eca
Mironeer
12 days ago
L
Luke MoorheadBeginner
asked in Ask The Community
Resize multiple images to be the same size?

Our company use Miro for Fashion Design and create a lot of boards that use JPG or PNG for visuals rather than Miros shapes/stickies.Once we drag and drop into Miro images are all different sizes, which have to be manually resized. We use A LOT of images 500+ so this is very time consuming! p.s love miro

1287753
Eca
Mironeer
12 days ago
M
Mai NguyenNew Here
asked in Ask The Community
Stuck on sign-in screen with Mac desktop app

When entering my work email to sign in with SSO, the Mac desktop application directs me to an empty page with no other option than to click the ← Back button (which brings me back to the sign-in page).  I’ve tried loggin in without SSO, doesn’t work. I’ve tried resetting my application data, doesn’t work. I’ve tried re-installing the app, doesn’t work.  Does anyone has a resolution? Much appreciated! Mac details: macOS Catalina, version 10.15.  

140913
Eca
Mironeer
12 days ago
M
Ms.HelenNew Here
asked in Ask The Community
Cant copy and paste from board to board

I’ve read previous suggestions in the community but the do not work. When I copy a board and paste it to my boar it appears only as a text  in chaotic order not in that which was on the previous board and get a not that I’ve reached the text limit and have to shorten the text or create a new element. In a minute I copy and paste a board from a different user and it’s copied. Any ideas how can I fix it? What is wrong in my actions? 

161
Eca
Mironeer
12 days ago
Jake W
Jake WBeginner
asked in Ask The Community
Zoom level when embedded in a Zoom meeting is way to "fast"

The zoom level for each click of my scroll wheel is wildly different when in my normal experience using Miro in web browser vs embedded in Zoom app.Is there a way to fix this that anyone knows about?  

253
Eca
Mironeer
12 days ago
G
Giacomix
asked in Ask The Community
[KNOWN BUG] Power BI integration not working

Hi,trying to use the Power BI integration but I get an error message when pasting the URL saying: “current URL does not lead to embeddable partner content, try a different URL”On the other side, when trying to do it via iframe, it works.Anything  help?Thanks!

121
Eca
Mironeer
13 days ago
B
barncrowBeginner
posted in Ask The Community
Best way to create a frame for each page of an uploaded PDF (newbie)

Hello all!  I’m a test-prep tutor, and I often need to annotate on, and to the sides of, pages of pdf test booklets which the clients then need to be able to save/export and/or print.  I’ll include a pic at the end to illustrate, but what I need is for each page of the uploaded document to get its own frame that:has the relative proportions of a Letter-sized page in Landscape orientation (see image) is centered on the given page of the pdf documentSo far, I’ve successfully learned to:import the pdf file and extract all of its pages onto the board get the pages lined up in a single, vertical column add a frame that includes just one page of the documentHere’s what I don’t have figured out:How to make the frame have exactly the proportions I need? How to ensure the frame and document page are centered on each other...without ruining the vertical alignment of the document pages? How to do the above, and make sure the frames and pages are all Locked, for another 50-70 pages...sensibly? (bo

11876
Robert Johnson
13 days ago
J
Jane AshfoldBeginner
asked in Ask The Community
Automatic same size frames around imported "slides"

At the moment, I import a PowerPoint file, extract all pages and then manually have to create a frame around each page and size each one individually. Is there a short cut way that if I can do this to the first extracted page and then just apply this size frame to all others?

1472
Robert Johnson
13 days ago
J
JeffNew Here
posted in Ask The Community
Workshop participants accidentally copied and pasted frames: How to prevent or rapidly fix?

I thought I was totally prepared for my first workshop facilitation, after getting tips and tricks from users here.  But pretty quickly, during the new user onboarding, someone who was trying to copy and paste stickies copied and pasted a whole (LOCKED) frame. Multiple times. It felt like anarchy. Continuing to facilitate with frustrated, embarrassed new users (don’t know who messed it up) while also cleaning up the board threw me off my game and took the wind out of the session. What did I do wrong or what could I do differently? I am gun shy about going back for round 2 (with some of the same participants).

5605
Robert Johnson
13 days ago
Terms & Conditions