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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,929 Topics
  • 26,570 Replies
7929 Topics
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HenniPenniNew Here
asked in Ask The Community
Missing board while using the free version

heyhey,my worst nightmare is here! i have an important question and really looking forward for someone could help me!i am using miro for a testing purpose. in december i was creating a new board (i know the free version is limited to 3 boards) and used it in a kickoff meeting. the free-settings allowed me to create a new board, all settings were correct and the kickoff went well. all good until here!now, in january, i want to have a look on the board again to check some information- but all is gone. after the first shock i thought there is no problem, because i found the specific board-link i shared with my colleague. but the link want me to ask myself for the access request- but no request was sent to my mailing adress. same with my colleague, who tried the same way, but no mails in our mailboxes.i don´t get it why the link is still vaild but forces me to ask myself for access?! and then nothing will happen. i had a look in the trash bin, but because i didn´t delete anything, the tras

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11 days ago
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Larry TampkinsBeginner
asked in Ask The Community
Roadmap Planning Template - Milestones

Does anyone know how to delete/remove milestones from this timeline view?  adding is very easy - you just click and a new one appears, but deleting them appears to be impossible?

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11 days ago
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Michelle MeadeNew Here
asked in Ask The Community
Does Miro AI enable users to export images as .SVG files?

Hi, I’ve created a flowchart with Miro AI and want to export it as an SVG image. Is that possible? The only export options seem to be JPG or PDF. Any advice would be welcome. Thank you!

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11 days ago
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Glenn ShuksterBeginner
asked in Ask The Community
Can separate nodes in MindMap join together to one node

MindMap is great, however I could not see a way to join individual nodes together. (see image)Is that possible?  

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11 days ago
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Sebastian FrischBeginner
posted in Ask The Community
Timeline problem

This image shows on my timeline and I dont know how to get my data back.Anyone has experiences or Ideas what to do? Thanks for the help!Sebastian

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11 days ago
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Rehan SaiyedNew Here
asked in Ask The Community
Restore .rtb file from one account to another

Hi,   I worked on a project with client, on their paid Miro account, and have downloaded the backup in .rtb file. Now I want to open/import those .rtb files in my free account. How do I do this as pointing to .rtb file on my local drive from ‘upload’ toolbar on left doesn’t work restoring the file. Thanks,   Rehan

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12 days ago
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cosmicBeginner
posted in Ask The Community
Everything on my whiteboard is BLURRED!

I’ve just started using Miro and have noticed that whether I’ve zoomed in or out, everything is blurred. I’m on a PC. I have a good graphics card and can play high res games, so the problem is definitely not at my end.Please help.

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12 days ago
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Samuel van LeeuwenNew Here
posted in Ask The Community
Email Login Link

For some reason every time I want to login in to Miro it send a login link through my email whereas my colleageus can just login directly using their details. Why do I have this extra step?

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Eca
Mironeer
12 days ago
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Mohammad HatemNew Here
posted in Ask The Community
Error when attempting to use OneDrive inside Miro Board

Hello,I’ve been trying to integerate my OneDrive data inside Miro BaordI linked my Microsoft Account with miro, also installed onedrive to the features inside the Miro team,i’m getting an error message saying “ please authorize your onedrive account “I tried to uninstal and install the onedrive feature, still getting the same error, tried differant folders inside my onedrive account to make sure there is no issue regarding the files sharing from onedrive.can anyone please advice me how to solve this issue ?  

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12 days ago
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douglas.robarNew Here
asked in Ask The Community
"Image upload failed" for large SVG files

I can no longer place large SVGs on a miro board. I get the following error:Image upload failedImage was not saved due to bad network connection or server error. Try deleting the image and adding it again. This used to work without problem for over a year but has begun to error in the last few days.If I download a large SVG from a previous board, I can’t upload it to a board successfully either by drag-n-drop or using the ‘upload’ option.

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12 days ago
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Vadim DichBeginner
asked in Ask The Community
Search for boards across entire organization

I need to search for the boards owned by a certain person, who is a member of multiple teams. Could I, as an admin with the content management rights, search for the boards across entire organization? Or do I have to join each team the user belongs to, and search in every team separately?

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12 days ago
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Karen BrownBeginner
asked in Ask The Community
Are sections only availabe in the app?

Are sections only available if you are using the Miro application?  I don’t see them in the web view.

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K
12 days ago
Dan Warfield
Dan WarfieldBeginner
asked in Ask The Community
need to update email address

This forum is still using my old email address. My main Miro email address has been up to date for a long time, but this didn’t carry over to the community. Please help me to fix this.

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Eca
Mironeer
12 days ago
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Rüdiger JoppeNew Here
posted in Ask The Community
Import sticky notes from Spreadsheet doesn't work

Copy paste from Google Table to Miro – transforming in sticky notes is not working. A couples of days ago it just worked fine. Can anybody help?

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12 days ago
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Kristian CardonaNew Here
asked in Ask The Community
Give SCIM generated accounts a Free-Restricted license

Is it possible to configure Miro so that accounts created through the SCIM are given a Free-Restricted license instead of Free

171
Robert Johnson
12 days ago
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cascopelNew Here
posted in Ask The Community
Replace nodes with others in the Flowchart

I'm making a flowchart in Miro, but I can't replace one of the nodes (node ​​1), already connected by arrows, with another (node ​​2), which is not connected by arrows, but better comments on what I want in that node.This is to avoid having to remove the arrows from node 1 and manually connect the arrows to node 2.I don't know if I was clear enough.Anyway, thanks in advance.

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12 days ago
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Harry SteerNew Here
asked in Ask The Community
How can I transfer a team out of an organisation?

We’re restructuring our business and one of our former leaders had created our Miro account on a personal Miro account.Our team would now like to retain the knowledge that was created in this account by transferring the Team with all boards into our organisation.Is there a way we can do that?

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Eca
Mironeer
12 days ago
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maximilian.wahlNew Here
asked in Ask The Community
Update for Jira Cards for Atlassian Jira Datacenter 10.3.X

We would like to update to the new LTS 10.3.2 version. However, the update check has indicated that the plugin is currently not compatible with this version.Will there be an update released to address this?

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12 days ago
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Dedi EffendiNew Here
asked in Ask The Community
I cant find ai menu in miro white board

Halo Miro’s admin, I wanna ask why can’t I find AI menu in my whiteboard, its appear before now its gone, please help ? this is my screen shot, still out to date version 

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12 days ago
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Mike SnightBeginner
asked in Ask The Community
[KNOWN BUG] Frames exported as images have a white line on edge

When exporting a frame as an image I will get a 2 pixel white line on a random edge of every image. It does not matter what size the frame is and what quality it is exported as (it’s even present as a vector). The only work around is to match the board background color to the frame color, which is not intuitive. Anyone have a solution to this?The image below showcases the issue on the exported jpg. 

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Eca
Mironeer
13 days ago
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Dianabivol2026New Here
asked in Ask The Community
Paying

Hello, dear Miro!!! I’m quite confused as i am charged with 24$ this month on my started subscription😅 Why has it happened?? Usually my price is 10$ I’ve deleted another member who accidentally used my miro for 4 days Please, help!! it’s quite urgent🙁🙁

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Eca
Mironeer
13 days ago
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Yitian LiuNew Here
posted in Ask The Community
1

1

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Eca
Mironeer
13 days ago
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Leandro25MiroNew Here
asked in Ask The Community
Error en tablero de Miro

Hola, no puedo abrir ningun tablero de miro de mi cuenta, en ningun navegador, ni en modo incognito. Desde la app mobile de Miro, lo abre bien, pero no puedo hacerlo desde la version escritorio. La pagina muestra el siguiente error: A alguien mas le ha pasado?

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Eca
Mironeer
13 days ago
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Kelvin KredensBeginner
posted in Ask The Community
Why join LINE and SHAPE in the same Tool?

Just to talk. But I didn't like this new Miro version with LINE and SHAPE in the same tool… Before was much better. I could just press 'L' to draw a line a 'S' to draw a shape. Now, when I press 'L' it still allows me to draw a line. But, when a press 'S', it opens the shape toolbox with lines and shapes options and it remember the last draw I did. If it was a line, then, it gives me the line tool instead the shape tool. Please, give me back the 'S'shortcut to draw a shape. 😀

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Eca
Mironeer
13 days ago
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VictoriaNNew Here
asked in Ask The Community
How to check Image name on a board from mobile app?

Sometimes I have to use Miro board from mobile app, and it’s critically important to check image names on a board. It works on desktop version when I click on image, but nothing happens on mobile app. thank you for sharing your ideas! 

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Eca
Mironeer
13 days ago
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