Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 4,809 Topics
  • 17,142 Replies

4809 Topics

Erik Wright
Erik WrightNew Here
posted in Ask the community

How does a Team Admin delete another members' board?

We’ve just started using Miro at the company I work for in the last 3 months or so, and cannot find a way for our Project Manager to delete others’ boards / projects in our Miro account / team. Based on the documentation I’ve found on Miro’s site, it seems that Team Admins are not really admins at all, as only board owners are able to delete or backup their boards. This makes sense from an ownership standpoint, however, it leaves our workspace cluttered with rogue / old boards. Our Team Admin shouldn’t have to remove the member from the Team entirely just to Administrate their boards, and manually reaching out to these team members occupies time in our work day because many team members are remote. Questions for the Miro Team: Can we get a more granular permission system so those with the Team Admin role can actually, you know, administrate the team / account? Or is this only possible if we have Company Admins through an Enterprise level account? Or will deleting & backing up board

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8 days ago
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Angelina KofmanNew Here
posted in Ask the community

visual glitches in miro (all browsers and app)

Hello, please help:) A month ago Miro in chrome browser started glitching. Okay, I switched to opera. Everything was okay for a while, but then... It started happening the other way around: in chrome everything is okay, in opera - not at all. Okay, I tried app. And now it's not working ANYWHERE. I tried Firefox, but I can only see my boards, to edit them I need to go to the app and it is glitching. :( I really need Miro for work, I like it, but now it's almost impossible to use. Only from the phone. But if you have tried working with boards using your phone, you probably know how torturous it is. 

1
Kiron Bondale
8 days ago
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EveNew Here
asked in Ask the community

search and replace function

I have discovered a spelling mistake in my miro board that runs through the entire presentation.is there a search and replace function to correct all the errors at once?

6
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8 days ago
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Alexander WolfBeginner
asked in Ask the community

Change E-mail

Hallo!I have a free account with alex.j.wolf@[DOMAIN]. I want to change to this email-address: alexander@[DOMAIN]. But i did not get the email from your system to confirm the new setting. How we can change the emailadresse? Thank you in advance!Regards, Alex 

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Robert Johnson
8 days ago
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HalNew Here
posted in Ask the community

How do I insert a simple checkbox toggle for task lists?

I would like to be able to scatter check boxes (or some other form of to-do list toggle) around my mind map.   I have found icons that look like checked boxes, but I can’t seem to find an interactive way to check things off by clicking.

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8 days ago
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Jane AshfoldBeginner
posted in Ask the community

Personal templates

I can see all my personal templates but cant filter them by name to save time searching through. When I do just community templates show.

1
Apollonia
Mironeer
8 days ago
K
Krishna TrivediNew Here
posted in Ask the community

Macbook Pro: Touchpad issues

When creating new boards, my touchpad does not open with a scroll bar for me view all templates.  Only the ones visible on the screen are the ones I can select. How do i get the scrollbar to appear?     

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Arina Groznykh
Mironeer
8 days ago
I
Ivan DubrovinNew Here
posted in Ask the community

Is it possible to export a list of all boards?

Is it possible to export a list of all boards assigned to the particular person/team in Miro? I would love to be able to do it and see details like last modified date, owner. It would help to do regular clean ups. 

2
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8 days ago
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Jan SchmiedgenNew Here
posted in Ask the community

Can't copy and paste Google Doc

The Google Doc is a public link. Tried this: https://help.miro.com/hc/en-us/articles/360017572634-Google-authorization-issue » does not work. What can I do?

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Tomoko Kii
Mironeer
8 days ago
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arnomiNew Here
posted in Ask the community

Dropbox integration and Video

The Dropbox integration claims to support video files: https://miro.com/marketplace/dropbox/. However, when trying to add an mp4 to the board via dropbox I only get a “file not supported” error. Which video files are actually supported? 

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Nick_Miro
Mironeer
8 days ago
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HybridFlightNew Here
asked in Ask the community

Embed Spotify in a Miro session?

Has anyone figured out how to play/embed their Spotify in a Miro session?

4
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9 days ago
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Meirion WilliamsContributor
posted in Ask the community

Web page links (open graph) don't show link previews any more?

Previously in Miro, when pasting a website link, Miro would grab preview information from the page and display this in a small box panel.Discussed in this thread:When you paste a website in Miro, what determines the information displayed. | Miro However now, when I paste a link, the preview is not created any more. The link just displays as a plain text only hyperlink. Why did the previews stop working? These were great for research, collecting links and URLs, etc. It is much harder to organise and visualise the text only links. Can this automatic functionality be restored? I don’t want to have to manually take screenshots of each site. Also the description and image pulled through was better than a screenshot.

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Boris Bend
9 days ago
J
Jasmit RangrBeginner
posted in Ask the community

Embedded Miro board doesn't work on iPhone and iPad

I am trying to embed a miro board on my website. It works great on desktop and on iOS on an iPad, but it freezes on my iPhone, both in chrome and safari. Here’s a link to the test page on my site:https://rangr.com/test_miro.htmlThanks for any help!  

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9 days ago
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IrisStNew Here
posted in Ask the community

How to copy a board from shared team to my own with Free Miro?

I've been using Miro mainly with other people on group projects but recently this has shifted to wanting to use Miro for myself. I want to use it to structure my ideas. I have created one board on a shared team page that I want to move to my own team/page. But since I have a free account, I can either only join shared team boards or have my own. Is it possible to copy this board, leave the teams, create my own team and post the board there without losing it? I've put quite a load of work into it..Can I do this with a free Miro account at all - or would I have to purchase a Miro plan to be able to do this?

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Robert Johnson
9 days ago
E
Edu MataBeginner
posted in Ask the community

Fonts size

How to have more options in the menu of different font sizes. It changes from 80 to 144. I would like to have intermediate options in the sizes menu so I dont need to change it manually once and again. 

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Apollonia
Mironeer
9 days ago
M
Magdalena WideraNew Here
posted in Ask the community

Miro Estimation: Story points not set up for this board

I am trying to prepare an Estimation on my Miro board. I have added Jira tickets that need to be estimated, they are within the boundaries of the Estimation area but when I go to pick the board and choose the correct one (or any for that matter), I get the error message that Story points not set up for this board. I made sure that ticket that is chosen is the one that is ready for estimation and it is Story. I have then tried that for other tickets for other boards and always get the same error. Any idea what am I doing wrong or what needs to change. We have previously used Planning Poker on Jira. 

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M
9 days ago
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Edu MataBeginner
posted in Ask the community

Spelling and grammar check in wrong language

Eventhough I have selected “English” as preferred language in the Profile Setting, Miro diccionary continue in Spanish and therfore the spelling/grammar correction is looking for words in Spanish instad of English.  How can I fix it? 

1
Apollonia
Mironeer
9 days ago
J
Jan GodesaerNew Here
asked in Ask the community

Hide the edges of a frame

Hi MIRO community,I try to find a thread for this question, but was not successfully - if there is one taken care of this topic, sry for asking second time ;) During presentation or Meeting (BETA) mode - how can i make the edges/boarders of the frames not visible? Depending on how many frames you have and how detailed you want to show things with a frame, the boarders overlay and make the presented content looking chaotic.Thanks for a feedback  =)best regards from GermanyJan

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10 days ago
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RenitaNew Here
posted in Ask the community

[RESOLVED] Help - cannot delete grey box with my initials on it

Hi, I started creating a flow chart which was going really well. Now, in the middle of the chart is a grey box with my initial and name. When I click on it, it won’t delete or come up with anything. How can i remove it? Thanks

2
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10 days ago
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Lillie McEnteerBeginner
posted in Ask the community

Can't lock sticky notes inside the grid

It seems that I can lock some sticky notes and not others. In the image these two sticky notes are right next to each other and one has lock function while the other doesn’t. Is this an issue or am I missing something? The one without lock doesn’t have it in the menu either. LockNo lock 

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D
10 days ago
M
MakNew Here
posted in Ask the community

I’ve lost my board on iPad app

I was creating a persona workshop template and somehow it got deleted. I’m on the free plan using the iPad app so I couldn’t get a board link or even search recent boards. Please Help.

1
Arin
Mironeer
10 days ago
C
Claude HNew Here
posted in Ask the community

unable to invite guests to Enterprise plan (I'm admin)

I'm admin of a company with an enterprise plan. I would like to share a board and inivite a specific guest as editor. I've read the articles about collaborating with guests and set the team settings to "allow guests". Still the invitation doesn't work, I always keep getting the popup message that I have to add the person to my team. But I just want this person to be guest on the board (as editor, not only for commenting) and not to be part of my whole team. Am I missing something? Are there further settings that need to be changed?I’m admin of the whole company, so I have access to all the settings.

1
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Mironeer
10 days ago
C
Channing RossiNew Here
posted in Ask the community

Admin Account without costing License

Is there a way that I as an IT Admin, can have a Miro Account on our company account used for Administration, however, since I am not using Miro for other purposes, not have to be charged the monthly license fee?I know other services that allow for an Administrator, but can revoke the actual License.  

1
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Mironeer
10 days ago
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varuna82lkNew Here
posted in Ask the community

Clicking link in Mindmap

I want to create clickable links to my objects in the mind map. But, links are not navigable in Mind Maps.

1
Yana Dzhavrunova
Mironeer
10 days ago
E
Evan StremkeBeginner
posted in Ask the community

Text Alignment Issues Still Persists

I’ve used Chrome, Safari, and the Mac Desktop app, and in each I experience the same text alignment issue: many text blocks are cut off and I’m forced to go in and delete and re-type a letter to reset the alignment. I noticed another topic in the help center was marked as resolved a year ago, but that doesn’t appear to be true…  

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Mironeer
10 days ago
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