Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,243 Topics
  • 21,525 Replies

6243 Topics

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Steve MartinNew Here
posted in Ask the community

Improve navigation around the board

I feel, especially with small monitors that navigation around the board could be a lot better. The map doesn't; help much when you have multiple users all adding content at various times. Suggestion to provide an improved navigation experience.

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9 days ago
Adar Bitan
Adar BitanNew Here
posted in Ask the community

Miro AI - is it or will it be available on the Education plan?

My question is in the title, but i am wondering whether I am missing something… :\

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9 days ago
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twingerNew Here
posted in Ask the community

Cannot share Miro whiteboard in Google Meet any more

Up till now I have been able to embed a Miro whiteboard in a Google Meet call and then share it to all participants. Suddenly this feature isn’t working. I choose “Embed board” then “Start Activity”. The Miro whiteboard appears in my Meet window, but the other participants on the call can’t see it. And the option to “share this screen” is now greyed out, saying “You’re not allowed to share your screen”. It used to prompt me to share it, but now won’t even allow it manually. Something in the way the Miro add-on works seems to have broken. See screenshot here:https://drive.google.com/file/d/1kUjx3gYaiowinckxOqB2sqWmnQDNDdZG/view?usp=sharingIs anyone else having this problem?

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9 days ago
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Richard McKinnonNew Here
posted in Ask the community

Content unstable in "Notes."

I’m using notes to script a training. It is a 6 hr. training, and I’m including frames from the board. So there is quite a bit of content there. It makes a nice facilitator guide when exported as a .pdf. I’m wondering if anyone else is experiencing an issue of content not behaving as expected. Sometimes when I add a board object (frame), it creates a duplicate. When this happens, I’m often not able to delete the duplicate. Also, the object will move around to a different location in the notes section. Small amounts of text (usually at the beginning of a paragraph) will also randomly move, change and disappear. Thanks!

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9 days ago
Vishnu Jayan
Vishnu JayanNew Here
posted in Ask the community

Backend coding/adding functional formula in Miro

Hi guys,I’m planning to transition a sustainability tool for product design as part of my master’s program from excel to Miro, as it’s easier to use, and better for ideation and integration (basically an open-source application running on Miro with the flexibility of having in-built Miro features in the design process). However, the tool has some automated calculations which are done using macros in the excel, and it doesn’t seem like Miro supports addition of formulas in the backend to automate the actions.Do you have ideas on if its feasible to do it?Thanks in advance.

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Vishnu Jayan
9 days ago
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Bidi Sh.Beginner
posted in Ask the community

sharing a board display size

when sharing a board to public it shows it in the smallest size like bird-view. how can I share the board with a public link to be displayed in a specific display size (like , 40% instead of 2% display) so it would be focused on a specific frame or something like that? 

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Robert Johnson
9 days ago
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Maxi LNew Here
posted in Ask the community

Mindmap lines vanished

Hey, I have a problem with the lines in mind maps. When I opened the board today, part of the connection lines in the mind map were gone and I haven't figured out how to make them yet.Does anyone know a solution? 

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9 days ago
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Kamil CisewskiNew Here
posted in Ask the community

My account was updated to Education Plan, but I'm unable to create education plan teams

Hello,My account was updated to Education Plan, but I'm unable to create education plan teams.My current team was not upgraded to Education plan.I also removed current team (I left all teams) and I still wasn’t able to create Education plan team. 

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9 days ago
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Anton EkNew Here
posted in Ask the community

Double e-mail registered

Hello! My e-mail has changed but are connected to same Gmail-account. So when I log in with my Google for work-account the old e-mail is registered at Miro. But I can´t change to my new e.mail since it says that it´s allready registered… Can support help me out? I´m on education plan...

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9 days ago
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QUINTERO GABRIELABeginner
posted in Ask the community

Students Name

Hello, I am new here and I have a question for the community. I am a teacher, and I would like my students, who are members of my Miro team, to be able to choose the name they participate with in the different boards we will use for the class. Is that possible? How can they choose the name they want to participate with? Thank you very much

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Q
10 days ago
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Marlon OrellanaNew Here
posted in Ask the community

Miro is slow and buggy

Just started to use mrio and its fine one moment. Then out of now where it will get stuck, tell me to refresh and will keep reloading itself. I am on the web app version. I tried to send an email (per their document) to support@help.miro.com with the logs information but it got rejected? Is it just me or?

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Robert Johnson
10 days ago
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тагирNew Here
posted in Ask the community

Пропала доска на бесплатном тарифе

У меня пропала доска на бесплатно тарифе, как ее восстановить? https://miro.com/welcomeonboard/cXRCbWNER0RDa1B0WEZwQzVodlZvNDBYZGdpUnF2UTdNM3ZHWFRMakZaZVFDS2lJWEg2YTc4MHg2cE5MV09TYXwzMDc0NDU3MzUzOTY3NjIyNTQw

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10 days ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask the community

[KNOWN BUG] OAuth 2.0 Jira Cards app set up - Jira cloud change not syncing to Miro board card title

As @Fergus Watson pointed out in this post, as November 21, 2023, with an OAuth 2.0 configuration of the Miro Jira Cards app, changes made in Jira are not being pushed to the Miro cards on the board, or at least not until the Cards are opened on the Miro board. This is not the experience I had with OAuth 1.0.@Callum Jefferies - Tagging you in here as you were mentioned in the other post.I have opened a Miro support ticket # 641974 and shared a video of the behaviour I am seeing.I will update this post as I hear back from the support team.

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Robert Johnson
10 days ago
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KalimuthuZluriNew Here
posted in Ask the community

Pagination of Boards API

Hey Team we are getting wierd error from boards api when implementing pagination.when we hit boards api with limit=50 and offset=697-746  it is not working. but for other limit values and offset values it is working. 

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10 days ago
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aortliebBeginner
posted in Ask the community

Can't Group Different Types of Objects

Before the latest update, I could group any objects on the board with other objects - frames, shapes, text, sticky notes, images. Today, I can only group objects of the same type. Half the time I add something different now, the option to group disappears.Sometimes I can group different types of objects, but it seems arbitrary - I could group 2 text boxes with multiple shapes, but when I added the third text box, the ability to group disappeared. Sometimes I can’t add a different type of object at all without the ability to group disappearing. If I select multiple types of objects at once with the left click&drag, I don’t get the option no matter what.Is this broken for anyone else? Is this a bug with the latest update?

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10 days ago
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ljsaleNew Here
posted in Ask the community

Flow Leaving Odd Branches

Hello,I’ve been working with a flow in a file with some colleagues and we need to refigure it. My colleague has said that he’s deleted some of the branches, but they are still present on the board. They can’t be deleted, they can’t be selected and they’re not locked. Does anyone have any idea what’s gone on here?   

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10 days ago
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Ditlev BornebuschNew Here
asked in Ask the community

Super/Sub-script text

Hi all, Is it possible to superscript numbers etc. in any way? I would like to write some formulas in a board using the text feature, but I don’t see any way to subscript or superscript text. Best,Ditlev

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11 days ago
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MartinHansellNew Here
posted in Ask the community

Miro embed (sign in) fails in Notion App - only connects in browser

I have tried every way I can think of to sign into my Miro account from Notion App to work on my Miro items within Notion. But I have failed! Is it actually possible (because it certainly looks like it…) to have a two-way sync with Miro in Notion? In the browser, I have be able to get full editing rights, but in the Notion App I can only view… and that’s exactly where I want to work.. in Notion… I have read from older posts that only viewing is possible, but if it’s possible to work in the browser… surely it’s possible to work in the app?? The actual issue I’m facing is that the sign-in keeps failing…  After I click the “sign in” button in Miro in Notion, it takes me to the browswer to login… but once I complete the sign-in info it just dies… “Redirecting” for ever… so this is where it’s failing…I do have at least 3 profiles I use in Google which may have caused sign-on confusion, but I’ve tried signing out of all profiles, and just using the one I want to use Miro with… I also have a

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11 days ago
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VodafoneNew Here
posted in Ask the community

Grant access to only one board

Hello, How can I grant access to an outside user to only one baord within my team? Currently, if I invite someone, she gets access to all boards.Thanks for your support,Ulli

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Robert Johnson
11 days ago
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Anne ScarlettActive Contributor
posted in Ask the community

On-Demand Session for the "The Business of Storytelling - turn ideas into action" from Distributed 2023

Hi! Can someone tell me where to find the recording of “The Business of Storytelling - turn ideas into action” from last week’s Distributed event?  I have been checking this link every day with no luck. https://events.miro.com/distributed/on-demand?i=sr44L0XceG8p8QyDE5J1uElbw3pkIrZOHope to hear back soon, as I really want to watch that full recording! Thanks in advance!  

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11 days ago
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DaveyGravyBeginner
posted in Ask the community

Workarounds for having no shape/rectangle border/corner radius options.

It sucks that you can’t do this basic thing and change the corner radius of a rectangle as it gets bigger and uglier. Workaround I’m using is to create the shapes /corners you want in Lucidchart, Microsoft Visio or Draw.io (the one I used) and export them as .vsdx files. You can import these using the import button at the top of the shapes panel (click All Shapes) in Miro and then copy/paste them into your project. You can still change the styles, colours and line thickness etc and scale them without pixellation. The initial bit is a bit clunky but if you create a bunch of shapes you might want in one go in the 3rd party software and different corner radiuses etc then at least you can have a ready made library to draw on when you need it. Someone better than me could create this library and share it here as a board or example project perhaps…Considerations: Changing the direction of the shape in Draw.io for example might have a negative effect on connecting points and orientation of te

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11 days ago
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Doug LeederBeginner
posted in Ask the community

Unable to reduce swimlane height

Looking for a little help and was unable to find an answer via search.  I added a swim lane diagram to a board and developed it quite a bit.  Another user moved an object and the auto-adjust thing caused the height of one of the swimlanes to expand quite a bit.  I’m looking to adjust it back to its previous height, but have had no luck.  Despite there being quite of bit of empty space (other than connecting lines), I cannot reduce the height of the swim lane.  I am able to select the lane, see the mouse cursor change to the arrows for adjustment, and could drag to make it larger, but something is blocking me from making it  any smaller.  Any advice?

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12 days ago
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AfraNew Here
posted in Ask the community

Data storage: possible to store in Australia?

Hi there, My company is an Australian based company and as per as its policy all company related info/dats need to be stored in savers which are located in Australia. We are interested in upgrading our Miro account and we’d like to confirm if you can store our informmation on severs which are located in Australia.   Thanks, Afra

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12 days ago
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Augusto SchnorrNew Here
posted in Ask the community

Prevent other mind map nodes from moving

Hi!I’m having a hard time moving objects around. Every time I move one object “close” to another, the other one(s) move away like magnets that cannot touch. I want to let 2 texts to appear near each other but it seems impossible. I tried locking the objects that are already in place, but even locked the move up when I position the new text below the existing one.Is there a way to make objects stay close to each other?Thanks!

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12 days ago
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Vadim 31415956New Here
posted in Ask the community

[BUG REPORTED] The main panel disappears

Error and disappearance of the top toolbar.1) Click search2) Go to the found table field3) Go to cell editing mode4) Without leaving the cell editing mode, click search5) The top panel disappears. To get it back you have to refresh the page

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Robert Johnson
12 days ago
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