Skip to main content
Question

Unauthorized charge by Miro - remove credit card details?

  • Nov 3, 2026 4:55 PM UTC
  • 1 reply
  • 3 views

I am on the free plan (as confirmed when I log in) and used the program last year for a work event. I did not receive any invoice from Miro, but they charged my work credit card on file $100.80 USD one year after I opened the account. I’ve submitted a ticket to have this reversed. 

Is there any way to remove the credit card from their account so this does not happen again? 

1 reply

Eca
Mironeer
Forum|alt.badge.img+5
  • Mironeer
  • Nov 3, 2026 6:04 PM UTC

Hi ​@Anisa Baker 

Thanks for reaching out! I’ve converted your case to a Support ticket, and the team will follow up with you there.

Please note that the team is currently handling a high volume of tickets, so the response may take a little longer than usual. Thanks for your patience!