Ask the Community

Hi all,We’ve recently enabled Miro integration to Confluence, so I can now embed a Miro whiteboard onto a Confluence page.However, there doesn’t seem to be a free-form resizing option, so the Miro frame only takes about ¼ of the Confluence page/screen. I’ve tried some other plugins and resizing seems to be controlled by the PlugIn and not Confluence - I can choose S, M, and L embed sizes, but even L(arge) is only ¼ page with the others even smaller.I’m not trying to show a thumbnail but an actual whiteboard overview, and this is really inefficient.Any tips, or is this an enhancement request now?

I bought a new plan this morning, however this doesn't seem to be registered and miro has now locked my board and says that i need to upgrade my plan (which i did earlier today!) - how long do miro normally take to respond on chat? i have a workshop shortly ahh thanks alix

Hi Everyone!I’d like to purchase the Starter Plan, but I noticed that the purchase form doesn’t include a field to enter a VAT number (VAT-UE). I'm a bit confused and would appreciate your help. Take careMW

Hi, I'm Alina and I'm ukrainian, I teach French online to ukrainians. I've heard that it is possible to get a free subscription for ukrainians. Is it still possible? Thanks in advance.

Hi,I have a full licence, granted by my employer, but when sharing boards that I’ve created I don’t have the option to assign editor rights to people inside or outside of my organisation. Everyone else with the same level of licence (i.e. full) as me has the ability to assign editor rights, but for some reason that option is not available to me as it doesn’t show in the drop down list. Can someone help? Is this is a bug? How do we fix it?Thanks

Hi! I use this from Russia and for the last 5 days Miro is not working without vpn at all. Now it is impossible to open the website and the app. So what should i do? Will this be fixed?

Hi All, Is it possible to edit what data shows in a timelines records/items?For example next to each item i’d like it to also show what project it is relevant to. Thanks,

Within the Lean Coffee template available in MIRO, the sticky notes from the sticky pack under discussion topics appear to turn from manilla to blue when you drag and drop. Solved this by creating a new sticky pack for that section.Whoever owns the template at MIRO should fix this template.Thanks!

Hi - not able to drag & drop rpws in the new Miro “Tables” elements.Tried different browsers and fresh session to no avail.See video here -  

I cannot select elements underneath bc there’s too much noise!Why can’t I hide these until I need them? 

Help me solve this problem. Miro doesn't work, nothing helps, I changed browsers, vpn is turned off. The Internet is working

Hi All trying t o convert Doc files into one pdf file, not having luck unless i paste them onto a frame ?The Doc files look so much nicer ? thx for the help!

Miro Won't Load on Desktop or AppI’m using Chrome Version 137.0.7151.69The Miro web app won’t load, even after clearing my cache, either in normal mode or in incognito mode. The Miro desktop app won´t load either.Could you help to fix this problem?

HalloI’m trying to use Miro on my iPad now, but I get the error message above. :-(

On my MAC I press Command D to try and duplicate things…. instead I get asked, “Do I want to create a bookmark”I am forced to duplicate things via the menu - whats wrong? How can I get the short cut to work? (it has previously) Thanks in advanceG

Hey thereI am desperately trying to get Jira working in Miro, but I can’t find a way to get the “Team” field in MiroWe are using the “Teams” feature of Jira/Atlassian (see image) to separate our product into Areas, so I need to have the team field set to get the work distributed to a specific Team. When I try to create/edit a new Jira Item from Miro, the “Team” field is simply missing, and I can’t figure out why. All other fields are there and customizable. I also checked the Jira Screen config and it does not change a thing.Is it maybe not supoorted?I didn’t find a topic about this anywhere.  

Is anyone else constantly getting this pop up message every time they open a Miro board?  It’s getting very annoying now. 

Please help, all of my images disappeared and I don’t know what to do

How come --  as a Company Admin in Miro -- I am not able to see every board that has been created by users in my org? I was looking for a post that would describe “rights and limitations” of a company admin on the forum. I can’t seem to find anything.Three times I’ve had users ask me for help on their boards -- edits, moves and changes -- but I can’t see their boards until they add me to the permission list. What if an employee leaves the org?Would you think a company admin would be a super-user that can “see all”? Am I missing a default setting somewhere?

I’m trying to navigate back to the home page from a Space in the Miro app. I can’t find the button to go back? Am I missing something? As a workaround, I’m able to click the search button, then go to advanced search, and then click home, but it’s a lot of steps. I’m reorganizing some of my boards since Spaces have been introduced and right now I’m trying to locate the right files. Having to search in many different spaces is taking a while because of this issue navigating to the home page.

Hello Miro community, When i create new sticky notes, they’re colorless. In the context menu the color is checked, but on the board all the stickies are transparent. What kind of wizardry is this, please help :)

Any time i click on the project, it conceals all the other projects and i have to click on the homw button all the time. And this navigationdoes not add anything, since i can already see all the boards i need in the central part of the page. This happnes both on the appp and the webpage.Basically, I want to find a way to get the old navigation: all the spaces and projects on the left, while the boards conrresponding to the clicked projects on the right.------There was probably an update, as it got fixed for me

Hi,I have some icons added to a board a while ago. I can change the colour of the left icon (see image 1) which is an icon that has been on the board quit a while. However when I add new icons from the iconfinder library I can only change the color of the border (see image 2) I think i am using the same icons from the same icon library, but i am not sure. Is this an old feature that got removed? Am i doing something wrong? This is my favorite feature that really save a lot of time for me.  

I am aware Miro removed this functionality but wondering if there is a workaround at all...I’m working with an old file with a LOT of text boxes, they all have an outline applied.The original document was built at 4% zoom so the scale is crazy. I need to scale them down, but when I do the outlines get huge… Is there ANYTHING I can do that does not involved cutting and pasting 80 individual text boxes...? 🙏🏻  

I’m using Chrome Version 137.0.7151.69 on a MacBook Pro running macOS Sequoia version 15.4.1. The Miro web app won’t load, even after clearing my cache, either in normal mode or in incognito mode. The Miro desktop app loads, but is not responsive.My connection supports Websockets and WebAssembly.It seems like many users are complaining about the Desktop App, not sure what is wrong with the Web App, but this is increasingly frustrating!