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8385 Topics
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David CultonContributor
asked in Ask the Community
My clients (workshop participant and team members) can invite anyone they want and I will be charged?

Still new to Miro and love so much of the functionality but some things really baffle me. I’m a consultant and am working with a client team on a month-long project (hence monthly passes work best. Monthly passes, to my knowledge, can only be extended to team members, which is fine. However, as a Team member, individuals (non account administrators) can “Invite Members” to join the team - thus extending full licensure to individuals at will (and potentially without our – the consulting firm's – knowledge or approval. When they click the blue button at the Top to “Invite Members,” they can enter an email and extend the invitation, which would result in a charge for the account owner, and also possibly open up participation to a broader set of users then intended. Am I missing something?

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Harald FederspielNew Here
posted in Ask the Community
Parts of the board deleted during sprint

Unfortunately the Miro Tech Team and Customer Support Team is not very responsive. We hope they can find the issue for this bug. In the meantime I have to post this here to see if anyone knows if this bug is solvable? After working 3 days on a board, suddenly there was a bug in the system and everything we produced from all participants during our design sprint was deleted from the board, sticky notes, presentations, frames, templates we filled out… we recognized after 1.5 hours that everything from our previous workdays was gone... Anyone who experienced the same issue before and knows if they can fix this? Thanks!

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Oleg K
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Rohita ShahBeginner
asked in Ask the Community
Comment Only privileges

Hi - We really like this platform and just started to pilot it. We have the Team License package. We’d like the “Comment Only” users to have more features besides ONLY adding comments. They would like to use the default palette on the left side of screen. While I understand the purpose of Comments, it lacks other features that would help us. Without using another Team Member license, how can I accomplish this? I see there is an External Editors pilot program for Business and above. Can you enable us to this feature for the Team licensed customers? At minimum, can we be part of the pilot program? Thanks much.. Rohita.

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Marina
Mironeer
Robert Kienzle
Robert KienzleActive Contributor
asked in Ask the Community
Can I hide part of the canvas?

I’d like to hide part of the canvas. I’d like to keep my participants from seeing some of my pre-designed templates. is there a way to do this?

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Robert Kienzle
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Simone OltolinaNew Here
posted in Ask the Community
Groupwork

Hi guys, I have a question for you. I need to run a workshop on Miro, whiteboard, video-chat and all. The only issue is that at a certain stage, I need to split the audience (about 14 people) in two groups. Each group needs to work on a canvas and be able to chat...without hearing the members from the other group. What’s the best way to accomplish this? Do I have to create two boards, each with its own separate video-chat? Or is there some other solution?

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CaptainTime
CaptainTimeBeginner
posted in Ask the Community
Miro for Online Courses - Template Copying

I am a long time mind mapper, but new to Miro and trying to figure out the best plan for me and what problems it might solve. Coaching: I am a time management coach and work with clients around the world. Would the client need to be a user as well to work together on a mind map? If so, could I create my own templates that they could then download and access with a free Miro account (I assume many would eventually upgrade). Online Courses: I see some people putting workshops in Miro. Could I use Miro as a LMS system (read only). Once again, could they download templates I provide? Thanks for your help.

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Jonathan White
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AnnickBeginner
asked in Ask the Community
Can a share a video via MIRO in Video Chat?

Hi, we are organising a workshop next week and will present something in MIRO (video chat - presentation mode). We also want to show a film (youtube or other) during this presentation. We tried it yesterday in a smaller group, but the audience could only see the film, but did not hear the sound. Can anyone help me on this point? Thanks, Annick

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mlanders
mlandersExperienced Community Member
posted in Ask the Community
Using selected frame-preset as standard for jpg/pdf export

Hello, this time I use in a clientsetting the option to use the web-page-capture tool. Very usefull this tool. At this time my client asked if I can send them the pdf-file via mail. So the whole project is really huge. I decided to split the mail into more than one part and had choosen the “save as image” entry and choosen then vector-file as PDF. I selected the frame, but miro ignores this and forced me to define the part of the board. So my idea is: Miro noticed my selection and take this as first option to save the selectet part of my board. I taken screenshots how it should be. Michael

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mlanders
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John GrantBeginner
posted in Ask the Community
Saved Template is leaving out some elements

I’ve developed a one-pager template that I can use during 1:1 coaching calls, but I’m going a little insane trying to get it to work. I have everything nice and set up how I want it within a frame with boxes and text fields, then I click the “more” link for that frame and “save as template.” When I create a new board and try to use that template, not all of the elements come across. Some of the boxes come over but not all, and some of the text fields come over (but not all).What am I missing? Does it matter if I’ve “locked” some of the elements like box labels that I don’t want to be easily editable? I’ve made the board public comment-only for now to get help. https://miro.com/app/board/o9J_ktkGvIs=/ TIA for your thoughts.

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Kiron Bondale
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Todd GBeginner
posted in Ask the Community
Is it possible to pull task lists from Teamgantt to Miro and back?

I am thinking of using Teamgantt as a project management tool, however I have come to really like the Miro whiteboard concept. I need both! I want the whiteboard for collaboration and the ability to use the notes/frames/etc. But I am not happy with the Asana or Kaban cards for tracking tasks and status of tasks. Has anyone used teamgantt? Can anyone recommend a good task tracker that works with Miro and is not basic, basic.

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Marina
Mironeer
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Amir ShahzeidiNew Here
asked in Ask the Community
Visualize Internal Links Structure Using Miro

Howdy folks, This might be a pretty specific question, but I’m looking for a way to easily visualize internal links structure of a website using Miro. I have all the data as a CSV file, first column is the Source URL and 2nd column is destination URL. I want to see if there’s any way I could use Miro to import the data and create a mindmap of the relationship between all these pages.

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mlanders
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thetitaniumBeginner
asked in Ask the Community
Can't remember how to drag a new box from another!

Hi, 30 mins ago I created a new ‘sticky note’ box and then left-click-dragged from one of the 4 side-handles and it made a new box whilst linking them with an arrow… Now, I can’t figure out how to do it! I make a new ‘sticky note’ box and left-click-drag from one of the 4 side-handles but it doesn’t make a new sticky note box, it just drags out an arrow! This loss of productivity is killing me! Have the features changed in the last 30 mins, did I dream it or have I lost all box skills? Thanks

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Kiron Bondale
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Luiz Felipe BarbalatNew Here
posted in Ask the Community
Is there someone who teaches the features of Miro?

Hello everyone, My company is willing to pay for an expert to teach my team how to use all the features Miro offers us. We would like to know all the best practices Miro can provide us with. Is there anyone here who gives workshops on how to use Miro? Or can you recommend someone? Unfortunetely, not all my employees speak English, so it is a must that the workshop and material can be explained in Portuguese. Thank you for your time and attention! Luiz Felipe

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Kevan Kjar
Kevan KjarBeginner
posted in Ask the Community
Are there people who can provide one-on-one Miro help to develop a workshop

I’m needing to put together a workshop board for a facilitated workshop I do, and I’m wondering if there are folks I could pay to help walk me thru creating this first workshop. I’ve watched the videos, and they are great, but having a more experienced user standing over my shoulder would be helpful. Thanks, Kevan

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Kiron Bondale
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Alan WasemBeginner
posted in Ask the Community
Sticky Note Font

Recently I had al my stickies with the permanent marker font, but today I opened up my board and they have all changed to some Chancery font (this font isn’t even a normal option for text boxes). Usually there is only two fonts to choose from for stickies 1. Sans Serif 2. Permanent Marker now the marker font is only this weird swashy chancery serif and it is very distracting. How do I change it back to marker??

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mlanders
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Jonathan SturgessNew Here
posted in Ask the Community
Stickies Capture Not working...

I am trying to use Stickies Capture on my Huawei Android device. It allows me to do everything fine, shows me the preview image etc but when I hit post to board it takes me to the board but no sticky appears. Any help would be really appreciated. Thanks!

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Kiron Bondale
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Jarrod DavisBeginner
asked in Ask the Community
Uploading documents

I am benchmarking from someone elses board, and the documents they have in there show an option to open source file. Whether I drag and drop, or use the upload option, my files seem to be stored on Miro instead of linked to the source. Am I doing something wrong?

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RebeccaBeginner
asked in Ask the Community
Resize table columns?

How do you resize the table columns? When I go to edit the table, it gets super small and I can’t see how to change the column size.

59512
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ValentinaNew Here
posted in Ask the Community
Немецкие буквы трансформируются в русские

Здравствуйте! Я не могу написать текст на немецком. У меня буквы сами трансформируются в русские. Что можно сделать?

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Marina
Mironeer
Kevan Kjar
Kevan KjarBeginner
asked in Ask the Community
Uploading company logo

Having two challenges in uploading my company logo: How do you crop it? Or is it based purely on the pixel size? I am not able to REMOVE a past logo; I remove, the blank spot for a logo shows up, but when I insert another logo, it’s the same old. Is it a cache / cookie that needs to be tweaked, if so how? Thanks all!

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Sagar GhotingNew Here
asked in Ask the Community
Is there a Miro community workspace on Slack?

Hi, I was just curious as to what happens to the distributed translation slack workspace. I know it existed before. 🙏🏽

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Marina
Mironeer
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Rohita ShahBeginner
asked in Ask the Community
Downloading board to Google Drive

Hi - we have Team licenses and have enabled the mapping to my Google Drive. I’m able to upload from Drive but not able to download board to Drive. The Google Drive options isn’t even enabled when I try to download. What setting am I missing? Or is this not even available for my license type? Thank you.

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Kiron Bondale
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Bryan CassadyNew Here
posted in Ask the Community
Concept Scoring

Hi I am looking for a way to run a concept evaluation in Miro. Right do this via a google form Here is an example: https://docs.google.com/forms/d/e/1FAIpQLSfDEwkxG9OIC8b-1iAi23-ApOWJ545vmoKV0RTB4lPBlaQYUw/viewform Or we simply provide everything in a big google sheet: What I’d love to show is something like the image below in Miro The concept would be on top The score from participants below (and calculated in MIro) And reasons why it would fail and ideas to improve on the right Could this be done in a smart easy way Embedding google sheets looks very complicated

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Kiron Bondale
Marina Kovari
Marina KovariNew Here
asked in Ask the Community
From Commenter to Editor

Hi all, I have just started to use Miro. I am a commenter with Comment only privilege on a board designed by a colleague of mine. Is it possible to upgrade my privileges from Commenter to Editor? It depends on me or it depends on my colleagues? Thanks! Marina

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mlanders
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MathiasNew Here
posted in Ask the Community
Control of number of boards

Hi, I established already in the forum that I as team admin/owner can’t delete a board which is not owned by me. So the question is now, can I force the ownership of a board to me? Or can I at least going forward restrict who can create boards? I want the users still have the opportunity to edit boards and within the boards, but I do not want them to be able to create them without my approval. Looking forward to hopefully a positive answer. Thanks Mathias

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