Ask the Community

Hi all: Does anyone know why the desktop app by Miro is an .exe file and it does not install on your PC? So meaning I have opened the app numerous times, and have a shortcut I created in my taskbar at bottom. But if I delete the .exe downloaded file, the shortcut no longer works. Seems really odd. Thank you! Brian

Hello,I am using a notebook with a trackpad. I cannot interact with the posts. I cannot drag, I cannot type. Double tap zoom in. I see a cursor hand that navigate the board when I hover a post and try to move it.Any idea?

When creating Design boards, we are coming across an issue with scale of an object/file dropped into the board.   Ultimately we want to keep the scale of the object/file all the same.  One person’s 10”x10” jpeg, at 300 dpi file is coming in differently then someone else’s.  Do boards have a measurement associated with the grid in the background?  If I want to make a, true to scale-10 inch square, in the board- can that be done?  What is the dpi for the board and can that be changed? Thank You in advance for help on this issue.

I am a member of 11 teams in Miro and I can never remember which team a particular board is in, even when it is favourited. I’d love to see a global favourites which lists all my favourited boards across all my teams.

Is there a tool or add-on to animate or visualize the activity board/process?Would be very help- and useful!Thanks Martin

При входе на доску кто-то из коллег удалил все карточки с доски. Кто это сделал - не известно. Возвратить уже ничего нельзя, при перезагрузке страницы возможность отменить правки пропадает Можно ли узнать, кто сделал эти правки? Можно ли вернуть версию до удаления? 

Hi there,is there an option that users can change an uploaded PowerPoint Document on the board and  have the changes represented in the PowerPoint document on the board automatically? Many thanksMaren

Hey All,We have a miro board that we would like to share with people who are new to MIRO and they will only have access as a ‘free user’. Is there a way for us to share the board with them so that they can duplicate and edit it as necessary? And if possible could we lock the ‘Master’ board for editing? Basically - Can a free user duplicate locked items on a board, which they can then edit themselves?

Below I provided a link so you can see a screencast video I made that demonstrates the trouble I’m having using Miro on my iPad Pro with Apple Pencil.  I can open the palette for shapes but not for the pen.  Why?  Video of my problem.

Miro does not render all draw lines on miro app is I zoom out. Basically I am trying to leave all the draw expressions on the board if I zoom out help.

Hi everyone, currently we are on Consultant plan with 74 full licenses. For a large workshop coming up, I wanted to buy 32 more licenses - but I can only select 100. Is a 100 licenses the maximum of full licenses I can have? I am looking forward to your reply.Cheers- Leonie 

Can I use more than 1 Asana account in Miro Asana Cards?

Is there any simple way to add titles or searchable annotations to the captured pages?I understand I can create text box or something, then group them, but it is awkward.

Hello! Has anyone found a good way to analyse or organise Miro sticky notes so that you can group them by common themes or words?  I am running online workshops to gather feedback and input from different groups and it would be amazing to be able to for example, collect all the sticky notes that have the word “microscope” on them. Is there a clever automated way or workaround other than just going through them all manually?thanks for any tips!    

Hi all,I’ve created a load of sticky notes from a spreadsheet (WPS Office).When displayed the words do not wrap in the sticky notes and cannot be edited.Is that normal behaviour?Thanks,Mark

Trying to download the Mac app via https://miro.com/apps/, but the page seems down. Does anyone know whats going on?

Dear community,I am a student right now and working with Miro in my university courses. We have a big white board where every student uploads his/her work to present the state they are at after a week. The student who presents will have all the other students following so that the presenting student can zoom in/out and drag around the board.The problem I am having is, that every time it is my turn to present and everybody starts following me I simply cannot zoom in/out or drag the board around anymore. Other students don’t have problems like me but some others do have the same problems. Occasionally the problems also occur when I am following other people but this only happens sometimes.I am pretty sure it is not hardware / connection related:My setup:Ryzen 5 2600X32GB RAMAMD RX 6700XTCable connected not WLANDownload speed test during a Miro meeting: 220 Mbit/sUpload speed test during a Miro meeting: 10 Mbit/s

Every time I share a link to a miro board, either in a 3rd party app like Teams, or indeed in miro itself, all I get is this generic link preview. It doesn’t even have the name of the board. Does anyone know why?  

I accidentally clicked no access to all team members on a Miro Board share. The board is completely gone even for myself and I created it.Please tell me there is a way to get it back?!

Hello!I have various tags on a cards in a timeline  to identify gaps, benefits etc with each card. I can filter the tags using the filter feature but is there a way to copy past these into a list format easily or view the list of gaps easily as a team?

Please can anyone advise if it is possible for a delegate on our livestorm event to comment only, not edit, the board without signing in? And if this is possible, on which plans please?

I see the option to write along a curved line but can’t see how to initiate this.  This is the option bar including the option to write along the line...I’ve tried various things but haven't yet worked out how to action this.  

I don’t understand how fix it..  

My company wants to make the Miro Desktop application (Windows 10 64-bit) available to end users. How does the application update itself? Do users get prompted that an update is available, and do users have to manually initiate the update, or does it install silently in the background without user interaction required?If user interaction is required, does the user need to be an admin on his/her device?Also, can someone approximate how frequently the Miro Desktop application updates (about once a month, twice yearly, etc.)?Thanks!

I made a board a few weeks ago. I tried to open it via the link I got from my teammates (the link worked before). When I clicked the link it opened the home page of Miro but not my board. I also can’t find my board anymore and I didn’t delete it.