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Just came out of a workshop with 5+ people on the board and everyone could see the cursor trails repeating and glitching on the board

I use Miro with my class of 18 students.

When anyone moves their cursor it leaves a trail. 

This happens to all users in different locations so closing other programs and window or internet connection does not affect it.

The trails obscure the content of the board.


@Patricia Childers -

Is everyone in your class getting this behavior or just some users? What is your system configuration?

Kiron


Most students, but I didn’t ask them all. I have a 15” macbook pro Monterey 12.1

 


Exactly what @Patricia Childers mentioned. I also have the New UI for Miro.


Hi @Patricia Childers @Mishal,

It turned out that this is a known issue, and the team is already working on a fix :raised_hands_tone2:

I’ll let you know here once this issue is resolved. Apologies for the inconvenience!


thank you.


thanks @Marina . I tried to screenshot it but it would always disappear when I tried to capture it. Classic.


@Patricia Childers and @Mishal, just a quick update that this issue has been fixed. Can you please confirm it is no longer happening on your boards?


I is fixed for me. I meet with student later today and will let you know if they are still having problems.

Thanks again

 


All good here!


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