Ask the Community

I can’t be able to complete the payment to upgrade the plan.I’m from Egypt, why Miro don’t accept the Credit card from Egypt. Thanks!

We are a group of writers who produce a lot of text with need to comment and edit. What would be your approach to handle this on a board?  

Hi miro team please contact me

When I play a video that is embedded on a Miro board, if I click outside of the video frame, the video stops playing and goes back to the start. Is there a way to watch a video embedded on a board while working on the board at the same time? Or, can I pause the video, work on the Miro board, then come back to the video, press play, and have it continue playing from where I left off? This would be helpful for learning a new method or running training via a Miro board. You watch a step demonstrated in the video, pause the video, practice the step yourself on the board, then return to the video to watch the next step. Is there any way this is possible in Miro today?

Can someone point me in the direction of the following: Attempting to created a popup option  when hovering over a team member in an org chart. Currently the only options I am finding are either a link to another page or adding a comment. Thanks!!

Здравствуйте! У меня бесплатная версия и другой человек, который состоит в моей ‘команде’, создал у свою доску в моем аккаунте. Подскажите пожалуйста, можно её как-то удалить или убрать оттуда участников? Так как это третья доска и соответственно я сама не могу больше создавать доски из-за этого

I had a board open with two PDF documents (each 1MB) and some sticky’s and shapes on it, and the Miro application needed 5 GB RAM. There was no other user on the board at the same moment. Why is this so? And is this acceptable from a Miro point of view?

I have created a square shape with dotted lines around it and input text to the shape, not using the text tool. I have selected the text to the top of the box. As two of them are the same width the text is in the same position. I have increased the width of the box on the third shape and the text automatically moves down. How can i resize or switch off? Many thanks in advance

Someone has shared a board with me but their team doesnt show up on the left hand side (they are paid version and I am on the free version). I have scoured the boards and nothing comes up. Have tried deleting my team - but theirs still doesnt show up. What am I doing wrong? 

Greeting.Recently, my manager decided to move his career to other company.So we need to change the admin address from Sam.k@com2us.com to jhan@com2us.com.But I don't know how to change admin as like below.without any compilations, the best way is that just change account admin ( From Sam to Jun)Can you please let me know how to do that.or if that is not possible, please let me know too which way is best for us.Thank you.Best RegardsJun Han

Hey guys, I have a miro Board with some big cad-drawings. They have been put on the board as pdf files. They are around 16MB.If I zoom to those files, the board stops working. The Image is fine but you can’t move somewhere else. I am reloading the page to get started again.Is there any Idea what to do?I am using firefox, Dell XPS 15-32GB RAM, NVIDA GTX1650+Intel UHD 630Many greeting from germanyJanPS: link to board https://miro.com/app/board/o9J_l9LURsU=/

getting this weird error message when trying to open the miro app on my macbook OS12.2 A javascript error occurred in the main process. Uncaught Exception: Error: ditto: Couldn't read pkzip local header any ideas what is happening? seemed to be working fine a couple days ago.

If I use basic shapes and resize them the font automatically resizes. But in the Flowchart shapes font does not resize when you resize shape.

Hi all! First of all, I want to say that is a enormous honour to be part of the community I have one question. I couldn’t found any information.  How can I create or ask for, a group for my native language?  Thanks in advance. Keep up the good work!Pedro Silva

Hey,  In Jira Advanced Roadmap there is an option to create and view Dependencies report is there any chance to have this report viewable same way as we can view the Jira tickets in Miro so we can interact with it directly in Miro? Regards,Nick

I tried multiple times to take a photo directly from my iPhone into the Miro board but it wouldn't load it onto the board.

Hello,I’m trying to use Miro for educational purpose for 1 week, but once I think I got it ready, I face some bugs. Yesterday, with two “students”, they would not see their move of stickynotes (I did), on my side I could not move them, and after a refresh, all changes were gone. Working under Win10-Chrome.Today, preparing another session, I could not rename a table, see video https://neodiffusion.vmaker.com/record/FxBhcnSdnJHU6noINote that I could edit table content. As suggested in another post, I reloaded the webpage, and finally could rename the table. But I loose the table content, and since then, cannot get the content saved, see video : https://neodiffusion.vmaker.com/record/EA0mojvK3uoc65q2Am I doing so

I’m wondering how to link nodes in an org chart in a parent → child relationship when the child nodes were not created directly from the parent. For example, I have nodes a, b, and c. They were all created separately with no relationship between them. I’d like node a to become a parent with b and c as children.I’m using the “Company Organizational Chart” template. I can link the parent to the children using lines, but the parent doesn’t seem to recognize that the nodes connected with lines should be children. If I try to use “Align Child Nodes”, the parent ignores the ask since it thinks it has no children.Thanks in advance for any help! 

I installed the Voting Plugin by Miro in order to be able to plan voting sessions in advance and not live during my event.The problem is that the app is installed but I cannot see it in my available apps and I cannot use it.Same for google drive.Can anyone help?

There is a need to limit the viewing area of the board for different users. For example: I want the designer to see only the area of the board where the content for the design is located. And the programmer saw only the area of the board where the frame with the code is located. Is it possible to do this on the same board - by giving different permission and restrictions on showing different sections of the same board? Except how to specify the starting viewing area in the board settings, I could not find this functionality anywhere to limit the viewing area of different sections of the board for different users---------------------------------------------------Tell me, please, is it possible*?

Здравствуйте всем, я хочу продавать свои mind map студентам, но не хочу, чтобы они распространили это по всему потоку. Как это избежать, никто не знает?

HI all ! Can you guys, share your  best templates for Project Management? Thanks!

The ideal scenario for a graphic resource would be to have a board with everything a new user of Miro needs in order to get started. For example, I often invite people who have never used Miro to my boards when launching a project, and I wonder if a board like "everything you want to know about Miro" would be really helpful. 

Подскажите, пожалуйста, а у миро есть поддержка на русском языке? Куда можно написать именно в тех.поддержку миро с вопросами? Или все вопросы обсуждаются только здесь?Tell me, please, does Miro have support in Russian? Where can I write exactly to the technical support of the world with questions? Or all questions are discussed only here?