How to change invoice to credit card payment

  • 15 August 2022
  • 1 reply
  • 63 views

By accident I changed my team size from 2 to 10 by selecting an invoice instead of credit card. Now I cannot change my team size back to 1 member because my payment is under invoice.  I’m stuck I cannot change the payment method either. The option is not there and I think it’s because I got a special plan that was free for one-year (converting from apps something). 

 


1 reply

Userlevel 7
Badge +12

@Hélène Richard - This will likely be a question for Miro support. I will convert your post into a support ticket.

For future reference, you can open a support ticket yourself by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

 

Reply