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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,495 Topics
  • 28,546 Replies
8463 Topics
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Sasa TkalcanBeginner
asked in Ask the Community
Web Page Capture

Hi,I wanted to use the app Web Page Capture, but for some reason the container has a weirdly fixed side ratio. What can I do to freely change the sides of the container? Or is this a bug?See the link for a live case: https://blogs.helsinki.fi/tkalcan/?p=37thanks for any input!Sasa

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Robert McAseyNew Here
asked in Ask the Community
Jira card interrogation

Is there a way to interrogate Jira cards to provide for example a count of Jiras that are Done, In progress, Blocked, Backlog statuses?

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Nick_Miro
Mironeer
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Akshay MandloiNew Here
posted in Ask the Community
Connect Miro with Canvas LMS

Hi Miro community, I need to LTI integration Miro with Canvas. Same like this https://bit.ly/3tIze2K. Please share details.

4151
Nick_Miro
Mironeer
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Westmore SmithNew Here
asked in Ask the Community
Former Paid AWW user

I don’t understand how I paid for an AWW membership back in September  2020. Miro takes over and  I  was told I  would keep the same features for another year and now when I go  in, the boards are locked and asking me to upgrade asking for $1300 to start. What is this all about?

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Robert Johnson
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d.fotiadisNew Here
posted in Ask the Community
Delete the ", Visual Workspace for Innovation" from open board tabs title

Does anyone know if it is possible to link a Word Document (say from onedrive) onto the Miro board so people can work on the document in Miro and then have the document save back into OneDrive?

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Robert Johnson
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LIORNew Here
posted in Ask the Community
Free Plan

Hello,I would like to know if I am using the free plan - anyone can see my board or just invited team members?Thank you,Lior

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Robert Johnson
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Kathrin SwobodaNew Here
asked in Ask the Community
Kostenlose Version

Hi, ich will auf mein Board ca 15 Leute einladen und mit Ihnen zeitgleich zusammen arbeiten. Ist das mit der kostenlosen Version möglich? Danke, Kathrin

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Robert Johnson
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Stephanie HenryNew Here
posted in Ask the Community
*IS* there a benefit to using mind maps over shapes & stickies?

I’m brand new here. And just spent 90 painstaking minutes watching various videos and reading endless FAQ help articles, and guessing way too many keyboard functions…. only to find out I’m not crazy… Miro’s mindmap feature is the most rigid thing in existence on Miro.  The fact that you have to choose between vertical OR horizontal, and you can’t have both, just baffles me. Then I was further surprised to learn you cannot convert mindmaps to shapes/stickies and vice versa. But that you can convert shapes to stickies, and back again. So with that out of the way… I have to ask: WHY would anyone use the mindmaps feature? Literally I’m asking is there a benefit (maybe I just haven’t discovered yet??) to using Miro’s mindmaps? Is there a function or feature the mindmaps have that you cannot get/achieve with shapes and stickies? Are there any other really insane limitations I should know about before I waste too much time again?

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Robert Johnson
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YuvBeginner
asked in Ask the Community
file with links in a board

Hello everyone,I have a reading note that I have written in markdown. I understand that Miro doesn’t support markdown yet, so I convert it to RTF or pdf so I can upload it to Miro, but the links in this RTF or pdf file inside Miro are not active, and clickable.I thought maybe to convert the original to HTML and upload it to Miro, but that’s impossible. Perhaps I can embed it through an iframe, but I don’t know how to do it.Any ideas?

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Kiron Bondale
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Fabio RamosNew Here
asked in Ask the Community
Anyone with the link at COMPANY without Edit option

I need help. When I go to share a board the EDIT option is shown for the team level and also with a public link, but it doesn't appear at the company level.I would like to block the public invitation and only leave the sharing with a link to the company's users who are in the domain listed in the settings and through SSO login.   

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Robert Johnson
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Bengi KorayNew Here
asked in Ask the Community
doesn't miro link

doesn’t open. this link very important. this link was a work I did in my ux research training. I cannot do it again. how can i reach my work in this link

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Robert Johnson
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PhilipMNew Here
posted in Ask the Community
Team Obeya - Progress board -> 'fixed column'

Hi,Maybe you know Excell where you can fix the left column, and shift the columns to the left when (for instance) the columns are the weeks and as time is progressing to report and discuss progress and discuss with the team.I would like to use Miro as a type of Obeya / progress board. For this I would nee to fix ‘the left’ column with the titels / subjects (‘swimming lanes’) we are working on and each week we can fill the results of last and upcoming week for the topics in the swimming lanes.Anyone aware of a way that this can be made possible in Miro? (and yes, Excell has the feature, but is on some other accounts cumbersome to use in a user-friendly way for this type of usage)Thanks for your ideas! It would help me a lot!Regards, Philip

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Kaho CheungNew Here
asked in Ask the Community
Non-team users - do they consume a license?

Hi, I have a client on a team plan, they have currently invited a user to have view permissions to a board, if they are changed to Commenter, will this change the user to a full licensed member? or are free non-team members allowed to comment/view?Thanks.

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Gary MoranBeginner
asked in Ask the Community
Save icon

I would like to get the save icon showing on the bottom bar please.

861
Robert Johnson
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Contas TINew Here
posted in Ask the Community
Conta Miro

Gostaria de sanar algumas dúvidas:1 - Gostaria de saber se minha conta no miro é a conta full. Se não como fazer com que a conta seja. 2 - 2 - Consigo duplicar um quadro no miro, digo, de uma pessoa x, copiar para o meu miro?3 - Como fazer um quadro, mas colocar as pessoas que acessem sem precisar logar?

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Kiron Bondale
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Patrick DegenaarBeginner
asked in Ask the Community
Wacom compatibility

Firstly in many ways Miro is a game changer - and has all sorts of interesting possibilities. So well done! That said, it would seem to me that Miro would work best with a Wacom pen. But the combination does not seem to be seamless! Issues:When using a mouse. All the icons on the left are accessable. But when using the wacom pen, 3 things are not accessable (i) it is not possible to switch to the eraser. (ii) It is not possible to change pen colour (iii) In an options window, it is not possible to click the X to leave (though using the upper button as a right click seems to work). There is no function to vary line thickness to pen widthSupport for these two things would make a big difference. I’m using a standard Windows 10 PC with a Wacom Intuos pro pen and tablet.

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Stephan KutschBeginner
asked in Ask the Community
Where are the Miro servers hosted?

Hello,before I am able to use software in general, it is very important for my school to know where the servers are hosted - in germany / europe / US / …?So concerning to Miro this is the question.Would be kind if you could help me! CheersStephan

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mlanders
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Sagar BiswasBeginner
asked in Ask the Community
How do I add a line between a rectangle which is linked to the rectangle?

I want to create a line between the rectangle. I want the line to be a part of the rectangle so when i move the rectangle, the line also moves with it. Anyone knows how to do this? Thanks.

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Mark SudheeraNew Here
asked in Ask the Community
Migrate from Whimsical

Hey, has anyone migrated content from Whimsical? I’m looking to bring over some content from Whimsical to Miro, and prefer to migrate in a flexible format than importing and static images. What would be the best way to do this? 

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Robert Johnson
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David CultonContributor
asked in Ask the Community
How to determine where a user enters a board

We’ve created this great flow to walk people through on our board. I would like people to enter at the beginning and not just to a random place or seeing the whole board. How might I do that? Thanks in advance!  

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Umang MittalNew Here
asked in Ask the Community
Refund Request

i would like to ask for refund i just a made a wrong purchase.I was not looking to buy the subscription Please help me to get this sorted I can see Miro customer support number

11221
Kiron Bondale
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Denis AndreenkovBeginner
posted in Ask the Community
Question about plan

Hello.I'm a member of "free team space" and my desk became locked due to limit of 5 desks. If i will buy upgrade not for team but for me via "working with clients" will i have an access to editing my desk?  Best regards, Denis A.

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Andy HallBeginner
posted in Ask the Community
[POTENTIAL BUG] Updates will not load in Feed pane

Hi there.I'm having problems with the "updates" functionality.When I try to see my unread messages, the Updates pane opens but the content will not load. I just see the spinning wheel.I’ve left it for hours, and it still doesn’t load.Toggling between “All Updates” and “Unread” makes no difference.The same issue is present using the Mac app, and across different browsers.This has been the case for a couple of days. I’m unable to manage access requests as a result. Can anyone suggest how I can sort this? Thanks,Andy

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Rob Curtis
Rob CurtisBeginner
asked in Ask the Community
Performance issues when collaborating with ~50 people

Hello!We are using Miro for PI (program increment) planning every couple of months.  We have everything inside one board and typically 2500-3500 objects in total in the board.  50 - 60 people are part of the planning.For most of us, Miro works “ok” but 10-20% of people are experiencing performance issues, which obviously hinder the user experience and has got me thinking about alternatives:parts of the board loading slowly slow navigation around the board owing to performance general slowness / lags when compared to using a smaller board with less people collaboratingFrom the little testing I have done, it seems that running Miro on Chrome is most efficient and even better than using the Miro app, especially assuming that a Google Meet is ongoing in Chrome.  This article - https://help.miro.com/hc/en-us/articles/360013588560-Tips-to-improve-board-performance - had some general tips, a couple of which I can perhaps try, but nothing that specific about browser recommendations in relation

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Rob Curtis
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desigrBeginner
asked in Ask the Community
The Submit Button on "Apply for a free Education account" Doesn't Work

Hello everyone. This is frustrating. I have been trying to apply for a free education account, everything is filled-up, but the button is not responsive. I am just stuck on the page. I tried refreshing, doing it all over and over, and I even tried a different computer for this but to no avail.Kind of getting lost on what is wrong since I have been trying to apply for a week already. Hope someone can help with this error. Thank you.

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Robert Johnson
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