• 21 March 2023
  • 1 reply

I was very embarrassed when I received the receipt mail from Miro a little while ago.
I'm an English teacher and I use Miro for the lessons with students. It's increadibly helpful. I've been using it for a month and got a Starter plan for 1 member in March. I was charged 10$. 
Unfortunately, I haven't checked all the settings and allocated memebrs this month and automatically  I was charged 124$.

I fully understand that it’s my fault. But I would be really grateful for further instructions.
Please let me know if there is anything I need to do to get a refund. 
Thanks in advance.
Best Regards,

1 reply

Userlevel 7
Badge +12

@TeacherYana_96 - You will need to contact Miro support for assistance with this. I have converted your post into a support ticket -- you should have received an email confirming this.

In the future, you can contact the Miro support team directly by following these instructions: