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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,525 Topics
  • 28,655 Replies
8493 Topics
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Noemí MJNew Here
posted in Ask the Community
Issue dropping instagram videos

When my coleagues drop videos from Instagram feed in mac devices they drop the video and a thumbnail appears on the board. When I do the same on my windows pc the thumbnail doesn’t appear…Is there any difference between the mac and the pc app? There’s any way we can do the same from my device? Thank you!

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Mironeer
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ijacBeginner
posted in Ask the Community
Can I save a Miro board to a Google Shared Drive?

When I save a Miro board to Google Drive it saves to my personal Google Drive.  I want to save it to a Shared Drive.  Is this possible? I moved the file that Miro saved to my drive manually to the shared drive but that seems to sever the connection with the Miro board.  It can’t open the Miro board after the move to the shared drive.

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Robert Johnson
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Gaia GrantBeginner
posted in Ask the Community
Export edited PDF for participants

I have over 100 frames but want to print off a final PDF for the participants that capture their core workings. (not all the frames with instructions etc). At the moment Miro tech have told me there are no feasible workarounds. (other than duplicating the board and deleting frames). Surely there is a way to print a PDF to PDF to only end up with the pages i want to share????

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Kiron Bondale
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Katharina K.New Here
posted in Ask the Community
Setting board members to anonymous

Hello everyone, Is it possible to set board members to anonymous so they can't see who is writing what?For example, is it possible to anonymize participants during a workshop so that no one can see their names (e.g., for a private brainstorming session)?Thanks you!

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K
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YujiNew Here
posted in Ask the Community
multiple participants to operate at the same time on interactive display?

Hello allI'm interested in the possibility of offline meetings with Large interactive displays. Is it possible for multiple participants to operate at the same time? It is supposed to move stickers, for example.ThanksYuji

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Michele TiveyNew Here
posted in Ask the Community
HELP! No matter what I do, I can't get text into a sticky note!

I am like 10 minutes new to Miro, so I apologize if this is a supremely stupid question. But I set up my Board, and typed my first heading in my first note by double clicking on it and typing. This is not working for the second note. Nothing is working on the second note. When I select it the four dots appear, it has a blue square around it, but that is it. For the life of me I cannot get a cursor to add text to the note.I’ve locked the board, I’ve clicked the T, I’m sure I am on select mode. Thank you in advance!!

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mlanders
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LD22Beginner
posted in Ask the Community
Team member - adding project on a separate board

Hi!I’ve added as full member a collaborator to my board-project. I sent him an invitation to join the board which is what he did. Now, he’d like to use miro for separate projects. When he signs in, he only has access to our shared board project and can’t create other projects independently. So what shall he do in order to create other projects under his own profile page? Thanks.

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Bjoern Erik OfnerBeginner
posted in Ask the Community
Set if new items are pasted in front or in background

I am currently struggling with a Team activity in which I plan to let participants drag and drop items to score points or give minus points. I have locked everything which should not be moved → No issues thereThe point items need to be moveable for the game to work → issue there is that i did not find a way to prevent participants from copying the items.  I checked the forum and did not find any way to prevent copying, but is there maybe a way to define that new objects are not pasted in the foreground but added automatically in the background? This way the “game field” would cover all new created items during the game…..Did anyone maybe solve a similar issue? I have a manual approach of moving an existing item over the gamefield to remove all front layer objects, but this more or less kills the gameplay.

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Nick_Miro
Mironeer
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Calvin ThomasNew Here
posted in Ask the Community
Guest Licensing

Hi all -I’m trying to evaluate Miro and it’s suitability for our organisation, particularly around pricing. The majority of users in our company would just need to see and interact with specific boards in a basic way and the access they’d have via the new ‘guests’ functionality would be suitable. Given they do belong to the same organisation as us does the licensing prohibit us from doing the following:Purchase consulting plan for those members who need full access Through the consulting plan invite members of our own company as guests on specific boards?Thanks Calvin 

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Kiron Bondale
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Akifumi KimuraBeginner
posted in Ask the Community
How to invite people who have finished the trial as guests

I have a team plan. I want to add as a guest, but I was mistakenly registered as a member. The person became a full license after the trial period ended. So I tried to remove the person from the members and invite them again as a guest, but it became a full license.How can I invite as a guest? 

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Sile ManiBeginner
posted in Ask the Community
User requesting Editor right for Miro board owned by ex-employee

How can I give Editor access to a board , owner of the board left the companyI cannot find this board on Miro

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Erynn SzewczykBeginner
posted in Ask the Community
Name for Visitors

When sharing a link, I would like visitors (not guests) to be able to display their names during participation.  Working with large Executive groups for one day does not warrant trying to get everyone to sign up for Miro and figure all that out.   The solutions I have seen on here so far are all for guests, whom have a guest login.  Other whiteboards in the industry do a great job of this by prompting visitors when they arrive to add their name.

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Henrik Ståhl
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creator unoNew Here
asked in Ask the Community
Can't find my board - please help

hey people and miro team. please help; i cannot find my board. i dont know if miro deleted it or something but there is nothing in my account and all of my boards are gone 

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Christophe GESCHÉ
pedro segreto
pedro segretoMiro Hero
posted in Ask the Community
the purpose map

olá pessoal,eu acabo de lançar um novo template no miroverse - the purpose map.comentários e feedbacks são mais do que bem vindos!https://miro.com/miroverse/the-purpose-map/um abraço,pedro

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olivesboretti
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Helen AlexanderNew Here
posted in Ask the Community
Best practice for Tracking / Marking changes

We use Miro to map out user journeys and as the projects evolve copy or flows may change and these changes need to be clearly marked on the board to communicate with others. How do other teams manage this issue?

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Kiron Bondale
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Brogan RogersNew Here
posted in Ask the Community
My board has not saved?

Please help

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Henrik Ståhl
Johanny Pestalozzi
Johanny PestalozziGroup Leader
posted in Ask the Community
Product Design & Business Development

Hi there!Digital product design supports business goals in the context of strategies defined in an organization. How have have you experienced this practice in your career? Would you like to share with us techniques/strategies you use to mix & balance business, human-centered design, technology, (and sustainability) goals into your practice?Looking forward to hearing from you!Greetings, Johanny

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Johanny Pestalozzi
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WouterNew Here
asked in Ask the Community
Unable to to delete or move boards in free tier account

Hey all, I'd like to delete and move boards from a 'free' tier team to our subscription tier team. But the options seem to have disappeared from the board menu. Specifically: 'Move to account' and 'Delete'. They are present in the paid tier account. Does anyone know how I can move or delete these boards from the free tier team?

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Robert Johnson
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Lizenz- u. Usermanagement BITSBeginner
asked in Ask the Community
Move to account missing

I don't have the option "Move to team" although I am the owner of the board. In the FAQ I had found that there was another solution via duplicating the board. But the duplicated board doesn't offer me this option either. Is there another way to change the owner of a board?

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Robert Johnson
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Rob BeekmansNew Here
posted in Ask the Community
Creating a jigsaw puzzle

Good morning all,I’m new to Miro, seeing massive opportunities to use it. I was looking how to create a jigsaw puzzle for presentation purposes. adding one topic per piece.While searching for templates I didn’t find anything, so I turn to the expert - you all!Is there a template or do you know how to create a jigsaw puzzle? I created this once in powerpoint but was to cumbersome in timing and options.thanks for any thought, help you can give (otherwise my weekend is covered ;) ) 

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Henrik Ståhl
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Judith FormulNew Here
posted in Ask the Community
Cant Upload

Every time I try to upload an image to a recovered board, it shows up for 2 sec then disappears. Why? How do I stop that? By the way, I'm using a recovered version of the board.

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Kiron Bondale
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Heidi BergerBeginner
posted in Ask the Community
Updated tutorials with new UI toolbars

I wasn’t working for about 6 months and it seems that in that time the toolbars have changed.  What was once in the bottom toolbar is now split between the bottom  left and top right corner (I liked it better the old way).  I’m introducing Miro at my new organization and I want to point them to a tutorial on the basics for participating, but all the tutorials seem to still be based off the old toolbars.  Does anyone know of tutorials that are up to date?

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Annika Robbins
Mironeer
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23MapNew Here
posted in Ask the Community
Quirky Connections lines issue

Hi New to Miro and would appreciate the help. I have just started with a Mind map template, and have an issue with the connection lines. I have checked the resources available but no luck as yet.I can not seem to bring the text in that column closer together, 4 text boxes, as the lines keep moving. So if I move two closer, when I move the third text box the other two move position.  I have tried to capture it in the image below, can you see how I have text at the top and bottom that’s generating the big curved lines. I have tried everything I can think of, so a little stuck  Thanks!!  

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Kiron Bondale
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Care.BNew Here
posted in Ask the Community
Miro and Webex Breakout sessions

Hi, I cannot find any information on if I can use Miro in Webex Meeting Breakout Sessions?  If the answer is yes, is it possible to have a different Miro boards in 3 Webex Breakout Sessions open at the same time?   

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Mironeer
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Peter SmitsNew Here
posted in Ask the Community
Canvas sequence

We are using Miro, everyday. It is the same board that we use. If we start the presentation we always are/must passing every canvas. We do not want that. On Monday we like to see only canvas nr 1,2,3,5,7,9,12 as an example.But on Tuesday we want to see canvas nr 1,2,3,4,8,20.On Wednesday 1,2,3,6,9,……., Thursday1,2,3,…., Friday1,4,5,…. (as an example)Can we make a sort of a menu or is there another possibility?Who has an idea please?

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Kiron Bondale
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