Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,794 Topics
  • 22,911 Replies

6794 Topics

M
Michelle MartiNew Here
posted in Ask The Community

login issue

If I send the link to a group, they are not able to work in the board. They can see it but not actually do something. What can I do?

1
Kiron Bondale
2 years ago
Y
Yi LuNew Here
posted in Ask The Community

Will upgrading to Team plan allow guest edit my board?

Hello,I would like to use the board to brainstorming with my friends, mainly through allowing them to edit sticky notes and add ideas. I plan to have about 15-20 guest to my board. Would upgrading to Team plan allow me to invite this many guest editors to my board without asking them to create a Miro account themsleves?Thanks,Yi

2
Robert Johnson
2 years ago
K
kobrienNew Here
posted in Ask The Community

Bulls Eye Diagram Help

Is there a way to add a 4th ring to the diagram or is it static?

1
Kiron Bondale
2 years ago
N
Nathalie EgliNew Here
posted in Ask The Community

How to manage boards when an account is desactivated

Dear Miro TeamI have a Miro education project and I can’t erase the boards that someone in the team created (they are the owner of the board). Is it so that only owners of boards can delete them?Can you tell me what will happen to all the boards on this project when my account isn’t active anymore.I will be leaving the University and need to find a way to keep the project boards available to others.Is there any options?Regards,Nathalie

3
N
2 years ago
Leonid
LeonidBeginner
asked in Ask The Community

Miro opens in a browser of enormous size!

Throughout the year the world opens in the browser often in a very enlarged size, it is impossible to work. I don't always feel comfortable working in the app.How do I fix this error? Help!Video Link  

3
Robert Johnson
2 years ago
M
Maya MNew Here
posted in Ask The Community

Retrieve lost board

Hi everyone,I wonder if anyone encountered a shared board dissappearing when the owner of the board deleted their account. I want to retrieve a board - how can I do that?Thanks!

1
Kiron Bondale
2 years ago
J
Justin LiNew Here
posted in Ask The Community

Forced portrait mode bug fix for android app

Hi everyone, want to check that it isn't just me who found this issue with the android tablet app version of Miro.In summary, the app does not detect current system rotation state and forces portait mode in locked landscape mode. To get it back into landscape I have to unlock rotation then it will go to landscape.Details here: it starts in landscape mode just fine in tablet mode as long as orientation is not locked. I believe because the app automatically starts into portrait mode and then senses the command to rotate. However, for users like me who dislike auto rotation, I keep my tablet locked in landscape mode all the time, and while it works perfectly in Samsung DeX mode (i.e. landscape), in tablet mode it will actually open in portrait mode and not register my system state of locked landscape. To get the app to rotate then, I have to unlock my screen rotation, then turn my tablet once to portrait then back to landscape to trigger the rotation.While this is a relatively minor gripe

1
Yvain
Mironeer
2 years ago
S
Simo RonttiNew Here
posted in Ask The Community

Undo accindential "Zoom Extends" or zoom to pre-defined area

Hi,I would like to undo my accidental zoom extends (when hitting Option+A instead of Command+A when trying to select all text within an object). Or alternatively, would be nice to get to default (e.g. manually selected area) zoom position with one click similarly how you jump follow collaborator’s view by just clicking his/her profile button. Best Regard Simo

1
Yvain
Mironeer
2 years ago
Mishal
MishalGroup Leader
posted in Ask The Community

Creating interactive elements

I came across this cool presentation and hear that similar interactive experiences can be created using h5p. How can we crop the interactive element such that it only shows the play button? I tried creating similar elements and I get the text under the play button 

3
Mishal
2 years ago
M
Mark VincentBeginner
posted in Ask The Community

Education Plan settings preset?

I’ve used Miro for about a year, in a college setting. I’ve never solicited student input on the boards, because it didn’t seem obvious how to accomplish that gracefully. I’ve just yesterday come across community post about a way of using “Projects” as a stand in for separating different course rosters into what otherwise would seem to be “teams.” That’s got me really excited about the possibilities for this year. My observation is that 1) Miro is just incredible. I haven’t run into a tech tool with this much promise for college teaching in many years. I use it in pretty much every class as my whiteboard, to facilitate lectures and discussion of readings. 2) Miro’s website seems geared toward a corporate crowd. That makes sense, because most of us education folks are on free accounts (bless your hearts for those free accounts!). So 3) it can be difficult to figure out ways to reconfigure Miro for use in education. For example, I don’t find many templates, using keywords like “education

1
Robert Johnson
2 years ago
C
Claudio SchapsisBeginner
asked in Ask The Community

Adobe XD "source" button is not working

I have the XD integration working on my Miro boardI can see the artboards and import them too (low res though)When I click the refresh button it refresh with the latest view.PROBLEM: When I click on the source button I expect the browser to open the XD shared link  Instead I receive the following error in the next browser tab (for all the Artboards:)This cdn-sharing.adobecc.com page can’t be foundNo webpage was found for the web address: https://cdn-…... Any way to solve this? 

7
T
2 years ago
A
AmbroiseBeginner
asked in Ask The Community

How to auto-focus root node when opening the canvas?

I have an issue, when I open my Miro canvas, I only see a blank page because it doesn’t auto-focus a node. How do I fix that? I would like to focus a node of my choosing as starting/root node. Is it possible? I want to avoid the “blank page effect” when sharing canvases with customers.

3
Robert Johnson
2 years ago
А
Андрей ОбуховNew Here
asked in Ask The Community

Как перейти на бесплатный тариф?

Здравствуйте. Хочу перейти назад на бесплатный тариф? Как это сделать?

2
А
2 years ago
P
Peter GalvinBeginner
posted in Ask The Community

Сlick on a box to "drill down" and go to a frame somewhere else on the same board or different board

Hi,Essentially designing a complex software system.It will have multiple programs that relate to each other. Each program will have details.So thinking I’d draw a diagram with the multiple programs, but then I’d like to click on one of those program squares (or cards, or what have you) and have miro zoom to a frame (I guess) that contains all my thoughts on that particular app.Sorry for the noob question, hopefully there is an easy way to do this.Thanks.--Peter

6
Robert Johnson
2 years ago
C
Carrie_BNew Here
posted in Ask The Community

Looking for freelancer to clean up my Miro boards in preparation for a meeting

I have 4 Miro boards with stickies but need someone to make the whole thing and the individual boards look more professional in advance of a larger meeting.  Please contact me for more information.

1
Kiron Bondale
2 years ago
S
Shaida RouzbahaniBeginner
asked in Ask The Community

Invisible Text!

Farsi texts inside shapes get invisible when I zoom out!

5
Kiron Bondale
2 years ago
H
Hance GareisNew Here
asked in Ask The Community

Controlling what some users can see

I work for a design/build firm, and we use Miro boards to keep track of material suggestions, iterations of construction plans, and different prices for the various iterations. We like to use Miro to share our design ideas, but we don’t want them to see some of the behind the scenes stuff like costs and criticisms. Is there a way to hide what aspects of the board some users can see?

5
Kiron Bondale
2 years ago
S
SamanthaBeginner
posted in Ask The Community

Can I restore version within the same board?

My team uses Retro template for our retros. After the end of the retro I want to delete all the stickies so that we start a new next retro. I tried using Version History to restore it to the blank state, but it forces me to create a new board. Is there an option to restore the same board?

1
Kiron Bondale
2 years ago
J
Jayesh JoshiContributor
asked in Ask The Community

Is there a limit on how many participants are allowed to Vote?

During a product increment (PI) planning, this is a need to vote on the plan. We have used Miro twice and on both occasion, some participants were not able to vote.This is either a bug on the voting app or there must be a limit on how any people can vote.Has anyone else experienced this issue?How can we get help when this issue re-occurs?We had couple of hundred people on the PI planning meeting.

3
F
2 years ago
M
Michael DolbecBeginner
asked in Ask The Community

Microsoft Teams – has start UX changed?

Earlier, when a MS Teams users opened a Miro tab (located within an MS Teams channel) they would launch straight into the associated Miro board that I set up.  That UX makes sense to users. Lately, an intermediate step was introduced.  The user is first asked to “See the board”.  Screenshot example of trying to get into a Miro board; Am I imagining this?   This extra question steps seems useless and only serves to slow things down.    Was this intentional?

6
M
2 years ago
W
waleed hassanNew Here
posted in Ask The Community

OpsTech Boards

Hey Community,I was search about templates would be great for OpsTech such as Operations workflows, SOPs, discovery on process improvement.Thanks

0
W
2 years ago
M
MateuszJanNew Here
posted in Ask The Community

Can't change user's profile name

Hi all, I’m coming with a little problem. I’m a company admin and I can’t change someones “First & Last Name”. How can I do this? Or it’s not possible? Best regards,

3
Robert Johnson
2 years ago
J
Janos HonkonenNew Here
asked in Ask The Community

Desktop app Google Login doesn't ask for password

I’ve signed in to Miro with a Gmail account. When I sign out of the Windows app, I can log back in by just clicking “Sign in with Google”, no password asked. This happens even if I’ve signed out on Chrome and cleaned all the login data etc. from the browser. This, of course, is not good for security.

2
M
2 years ago
E
Ellie NicolNew Here
posted in Ask The Community

Handing over a board to a client

I’d like to give my client permanent access to a single Miro board. We have completed our collaboration and now I would like them to have access to the board to use on their own and edit. Anyone know the best way to do this? I have tried reading up on sharing options and it is all very confusing.Many thanks

3
E
2 years ago
S
SaquibBeginner
asked in Ask The Community

Transferring a license

Hi there,We need to transfer license from someone who no longer works in the organization to a current employee. Please advise.

8
S
2 years ago
Terms & Conditions