Ask the Community

Since this morning, on all of my browsers (Safari, Chrome, and Opera) and on the Miro app on my Mac, I am unable to upload files (any format). I have tried creating new boards and uploading to these and it doesn’t work.  I have tried clearing my cache on Safari and it doesn’t work.  I go to the upload button, then My Device, then the menu disappears and nothing happens. Is anyone else having this problem?  Assistance is greatly appreciated.  

Miro’s authentication feels like it’s trying to be more secure than my bank, and no, that’s not a compliment.It seems like I have to re-authenticate every other day. Check out the frequency of Google Enterprise accounts for example, miro should NOT be more frequent than that. When I click on a link, and have to re-authenticate, the default is to create a new account. I just clicked on a miro link that someone shared, there’s 90% chance there that the majority of people already have an account and want to just sign in. I sign in with my browser because it doesn’t open the desktop app, but then it loads, so it loads the desktop app, but the desktop app can’t authenticate itself, so it opens a browser page to authenticate, but then after that, it goes back to the desktop app and leaves the tab open. This is ridiculous. The authentication token should be system wide and if I have the desktop app installed, it should default to opening there first if possible, but at the very least, if all

Hi!To track changes on certain Miro board and receive notification at telegram chat I decided to create extremely simple golang telegram bot. It just checks the content of the board and notices when some difference occurs.Share this app and hope someone may find it useful:https://github.com/konstgav/miro-board-telegram-botWill it be useful to improve app and add facility to send link to Miro board via telegram chat? What telegram bot features will be useful?

In the breakout frames, it would be good to have a feature to prevent participants to edit until they joined a breakout frame.

A few days ago I created a board from my free miro account, I shared it with some colleagues and after a few days it was deleted, when trying to restore it through the board link it does not show me the option to restore board, how can I recover it? if it was known that I am the owner and it does not appear

I use miro quite often on my tablet. Since one of the newer updates, Miro automatically switches back to the drawing tool when I use my samsung pen, but I don't want to do that and it completely hinders my workflow. You can't turn this function off either.Is this a bug or is it supposed to be a feature?

Hello, I have two tables in my board and I would like to refer a cell of one table to the other, as in excel. Is it possible? ThanksSC

I’ve searched for an answer but there doesn’t seem to be one.I’m having a problem adding an activity to a swimlane. I’ve done numerous process diagrams with swimlanes but this particular one is being a bit of a diva. It is refusing to add any more UML diagram components into the swimlanes. I can select a pre-defined activity, for example within the frame (but not on the swimlanes) and can drag it to where I want it. When I let go of the mouse button, the activity returns to its original place within the frame, outside the swimlanes. The swimlane is not locked. I’m baffled! Does anyone have any clever ideas?

Hi everybody,I’m preparing right now a training presentation in MIRO and I need a specific shape which I couldn’t find in the MIRO library. How can I create for example a rectangular triangle filled with a color?I’m looking forward for your help and creative ideas! 😀Thanks!Regards Gernot

Add JIRA Labels in MIRO/JIRA integration and app

Dear User community, I am sure that we have more users out there that have faced the problem on the mobile app that it is not possible to edit the data inside the cells of a table. I see that over a year ago this topic was added to wish-list: https://community.miro.com/ideas/edit-tables-on-mobile-app-5845 Has anybody found some workarounds (different feature to use for a table) - to allow users to edit data from the mobile app?

For a BPMN decision (diamond) adding text to the shape appears below it.Sometimes I want the text to be inside the shape, or to the right, so that a connector can descend down from the shape without overlapping the text. Like this  The best I can do seems to be to right align the text. which is still pretty ugly. Workaround is to add text not attached to the object.  Kinda lame but works.   Are there any other options I’m not seeing? Peter 

I can add a card via the mobile app (Android), but I can not add information to it, including the description. There are no icons for adding a date, tag, etc. When I click to add to the description, nothing happens.  

(really annoying) BUG REPORT:miro let‘s you edit a board without telling you it‘s not connected - hence, SO MANY TIMES you edit something on the board and suddenly it says… „wait for the board to synch“.. which is ALWAYS a recipe for changes lost. This is SO ANNOYING, please fix this.We really love miro at work otherwise, but this bug makes many of us prefer other tools over miro for collaborative and/or live work, which is a shame… 

Is there a way to restrict users in my company from creating teams?

Does anyone have a number to call for really urgent issues? 

In the past, I would embed* Google Forms from my Google Drive. The embedded image included a mini version of the form header graphic; it was visually pleasing. Now, when I try to embed a Google Form, it shows up as a generic box with generic graphics. Please advise!  Thanks in advance, AnnePS. In the “embed iframe” code menu, I’m pasting the embed code from the Google Form, located on my Google Drive.  

Hi,I need to move board between 2 teams within on Account (paid).Board is not assigned to any Project and I'm owner of that Board.In both Teams (current location and future location of the Board) I have Admin role.I see option "Move to Team" in current board options BUT in drop-down menu I don't see team that I want to choose as destination - I see other teamsI want to avoid doing that using backup because it looses comments.What could be a source of problem?

Создала 4ю доску в бесплатном тарифе, через какое-то время все 4 доски стали недоступными для редактирования.Я удалила одну из досок, сейчас в бесплатном аккаунте осталось всего 3 доски, но они по-прежнему недоступны для редактирования, уже неделю.Как вернуть доступ к редактированию к своим же трем доскам??

Somehow I think I broke it (or my links did) b/c this isn’t 500 characters: 

Hi communityis there a way as Miro admin to add a mandatory item to ALL NEW boards?What I’m after is the ability to add a privacy / copyright notice to all new boards (ideally frames but I guess that’s harder, considering varying sizes). I am aware of templates, but I need this on ALL newly created boards, so templates won’t do I guess..Any thoughts?

Hi ManouskaMy name is Selma and I am working as a project manager at Bank Julius Baer.I created a new programme and I want to copy paste boards from one programme to the other. The reason to create a new programme was to restrict the access to only selected people in one of the programme with "sensitive" info and leave open the other one. Can we copy paste boards from one programme to the other? How does it work?Thank youSelma 

Over the past year, Miro has provided me with an incredible professional platform. In this group, I've shared a few tales about using Miro's experiences and experiments.However, at this point, I'd like to invite Miro users in the Asia Pacific region to share their own Miro discoveries, early struggles, worthwhile gains, and current usage of Miro.Whether you're an expert or a beginner, please share! I'm looking forward to reading your Miro stories in this thread, so remember to tell us where you're from. 

When I export a visual note from one of my board, the graphics are very very very poor. They are rasterized in very low resolution both in a PDF or DOCX.  Is there any way to control the rasterizer? Does anyone know a way to get high resolution images in the exported file? Or even, is it possible to get vector graphics in the exported files? I’ve checked both pages but they don’t seem to talk about the image resolution.https://miro.com/blog/visual-notes/https://help.miro.com/hc/en-us/articles/360035713254-Visual-Notes

As of today (2023-04-04) something has changed for when we send MIRO board links to users who do not have a MIRO accountPreviously they could view or edit boards (dependent on link access) without a MIRO accountNow MIRO is prompting them to sign in prior to viewing the boardIs this a known change? We are on the Enterprise plan and is breaking a few workflows on our end I know only see this below which requires the person to have a paid miro account rather than anyone with the link