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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,882 Topics
  • 26,452 Replies
7882 Topics
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Challie SchaferBeginner
posted in Ask The Community
[RESOLVED] Multipage PDF - Indepedent Paging per User

Multipage PDFs used to allow individual board users to page through the document at their own pace, but now when one person pages through a document it changes the the page number of the document for everyone on the board.This can be challenging when multiple users are trying to read the PDF at their own pace. Is there a way to change it back to the old settings?

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2 years ago
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VolkerHNew Here
posted in Ask The Community
Missing sharing setting: Permissions -> Adding visitor name ...

i am working on a consultant plan and would like to have the possibility to add guest names if board is public and shard via link (without pw).I found the very helpful workaround from Robert. Thx for that!Now a friend of mine showed me the following settings.i cant find this possibility in my account. I have only the permission setting “copy board content”, the second topic is missing. Any ideas what tio do?   

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2 years ago
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Peggy GartnerBeginner
posted in Ask The Community
List of all cards (across boards) to which I am assigned

Hi,is there a possibilty to get a list of all cards (across boards) to which I am assigned? Thanks Peggy

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2 years ago
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h2oficusNew Here
posted in Ask The Community
[RESOLVED] Cropped templates picker on tablets

Hey,I’m testing out Miro to see if I want to continue with a paid profile, but I am running into an issue with the templates on my Tablet S7:  I can’t scroll on the templates and view at all.  @Marina any advice?

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Alyona
Mironeer
2 years ago
Oliver Bond
Oliver BondBeginner
posted in Ask The Community
Can't open up comments made on post-it notes

How do I open up comments that have been made by teammates on post-it notes? In particular, I have a post-it note like the following:  I’ve tried looking at the “Comments” section on Miro, and it’s not there. I cannot seem to be able to just click on the red box to expand the text so I can read it in full. How do I expand it?

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Robert Johnson
2 years ago
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Cate O'KaneNew Here
posted in Ask The Community
Share how you've branded your Miro boards?

All,I’m using Miro for a collaboration group for one of my clients - they want to brand the boards with their logo and make it feel as though it is their own space.Anyone done this to good effect? Willing to share an example you’re proud of.Keen to see how you used logos, colors and fonts. ThanksCate 

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2 years ago
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Melchior Pedro-RousselinBeginner
posted in Ask The Community
[RESOLVED] Help ! I have purchased a annual plan accidentally

Hi there !I have, 1 year ago, subscribed to the miro for startup plan for my previous company.I am not part of that company anymore, and i have been unable to access my miro account or my mailbox (witch doesn’t exist anymore).So the issue there is that i have been unable to unsubscribe the automated renewall and i have been charged around 550$ on my personnal card.I’ved tried to reach the support, but i did not get any answers or responses.Got any ideas how to solve this ?Thanks !

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2 years ago
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Best GardenNew Here
posted in Ask The Community
Are there any specific System Requirement?

We are trying to use Miro for our gardening project but my system hangs. Is this with me only are need some basic requirements .

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Robert Johnson
2 years ago
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Anne ScarlettActive Contributor
posted in Ask The Community
Frame menu missing 'list' option - help!

Hi! I’m trying to re-order the sequence of my frames. For some reason, I can’t get to the sub menu (in the frames side menu) that allows me to toggle between the list and the mini icons. It’s already a hassle to move the frames one by one (bummed about this!), but using the icon view is even more ‘hassling’ compared to the ‘list’ view. Any thoughts on what I’m doing wrong? Where the option should be, I instead have an ‘add frame’ icon. Hmm. ALSO, on a separate note from ‘frames’ themselves: any ideas on how I can create several meeting sequences in the same board? For example, my classroom will have a three part series. Part I meeting is now done. So, I’m now creating the Part II meeting. But I hate to give up my ‘meeting’ sequence for Part I. Current work around is to create Part II meeting at the top, with a divider frame, then Part I follows.  I want to be able to re-use this board, with all three meeting sequences in place. 

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2 years ago
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John WaldenNew Here
posted in Ask The Community
Miro board task bars not loading

A board I use quite often for a side project is no longer working.The task bars are white and I can’t select or more anything on the board itself.I get the same results on different browsers (tried firefox and explorer)Does anyone know a possible solution?Have also tried clearing all my cache and data. Not using a VPN either.Thanks in advance!

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2 years ago
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lilianangeliaNew Here
asked in Ask The Community
Uploaded files on wrong board

If I deleted my Miro account, would all files that I had previously uploaded on all boards that I had once been a member in (but not anymore) also be deleted? 

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Robert Johnson
2 years ago
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Jacob HaltonNew Here
asked in Ask The Community
Desktop app won't load

I can log in on the web app, but the desktop app won’t go past the loading logo animation.  I’ve tried uninstalling the app and preferences and reinstalling and it’s the same.

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2 years ago
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EugeneKrNew Here
posted in Ask The Community
Wireframing Tables

I couldn’t find Table / Grid component in Miro wireframe library. Is it there somewhere or unavailable? How to wireframe table then? 

14474
Robert Johnson
2 years ago
Matt Donatelli
Matt Donatelli
posted in Ask The Community
Widget Rendering Issues Lately (2022)

My coworkers and I use Miro constantly as part of our planning and retrospection processes. Lately, we’ve noticed that many of our boards will have issues with Emojis, Images, and even stickies not rendering. This happens for team members even if this is the only Miro board they have open in their browser or the Miro app. The boards themselves don’t have anywhere close to the limit of 100,000 mentioned in the documentation, or even 20,000. I’d guess the # of widgets is in the thousands, not 10s of thousands. Has anyone else been having similar issues recently? I feel like using Miro in 2021 in the same manner I didn’t have these problems, and these issues seem to have been introduced in late 2021 or early 2022? Is the Miro team aware of this and looking into it? I’d rather have more stability/reliability than new features at this point. Members of my team are complaining enough that they might want to move away from the tool, and I’d hate to do that. Miro has been so vital for our coll

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2 years ago
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Michael ConnellBeginner
posted in Ask The Community
Number of Copied objects not the same as number of Pasted Objects

When I group a bunch of objects together to paste onto a different board, I get a “number of Objects copied” metric.  When I paste them on another board, I get a “number of Objects pasted” metric and they are not the same.  Why ?

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Robert Johnson
2 years ago
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Alexander ShenkinBeginner
asked in Ask The Community
Add Miro team to Slack channel?

Hi all,I’d like to add a miro team to a slack channel (updates, etc).  I don’t want all my miro activity posted in that channel - just all activity related to a team in miro.  Is that possible?

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2 years ago
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Roland FroehlichNew Here
posted in Ask The Community
[RESOLVED] Voting intermittently available with Miro Meeting Beta and Consultant Plan

I have a consultancy plan. There is no more voting button and the votion action in the new Miro Meeting Beta on the frame (+ set up app → Voting) is inactive and grayed out.Right now I am the only person on the board. Does the action become available once multiple persons have been added to the board or why is the voting feature in Miro Meeting Beta on the frame level disabled?Thank you for your help.

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2 years ago
Véronique Carbonneau
Véronique CarbonneauGroup Leader
posted in Ask The Community
Votre "Miro" Glossaire

Bonjour à tous,Wow ! Pleins de nouvelles personnes dans notre groupe ! 🎈Cette semaine, j’ai eu la chance de rencontrer @Adrien Painturier et ce fût vraiment agréable de discuter de nos astuces et de nos coups de cœur en lien avec Miro. Cette discussion, m’a aussi ramenée à des questions que j’ai pour vous, dans le but que ce groupe soit utile et pertinent : Quels seraient vos besoins pour ce groupe  ? Avez-vous besoin de ressources, d’inspiration, de traductions...etc. ? Voudriez-vous participez à des sessions de discussions informelles.. ou vraiment avoir des “webinaires”, des séances de partage sur nos pratiques respectives, des trucs plus structuré et animé ?----- De mon côté, j’ai une interrogation, puisque j’ai souvent à présenter Miro à des utilisateurs au Québec, en français, j’essaie souvent de présenter certaines actions ou icônes en français.. mais par exemple pour les “Frames”, je suis toujours un peu embêtée, vous utiliseriez quoi? des cadres?… _____ 

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Véronique Carbonneau
2 years ago
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David RelanBeginner
posted in Ask The Community
[RESOLVED] Application Loading Issue - Any workarounds?

Hi, I can see on the Miro status page  that there’s an application loading issue. We’re unable to get load or login to miro from win/mac and app or any of the major browsers, we have an online workshop in 30 minutes, and so I’m slightly panicing and wondering if anyone has found any workarounds? We need to at least access the contents of the WS space from yesterday in order to port it over to mural, or a ppt or offline format. Grateful for any advice!!!! 😅🙏🏽😱

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Alyona
Mironeer
2 years ago
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Matthias FleschützNew Here
posted in Ask The Community
Jira Service Desk Integration with Mail?

I love that Miro has the possibility to configure Request management and in create a service desk ticket (for us at Jira).After following the docs at Request management – Miro Support & Help Center it seems that the option is nothing else than sending an email to email requests in Jira? Really? What’s then the difference to Option 2: Send requests to specific emails? 

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Mironeer
2 years ago
Øystein Leonardsen
Øystein LeonardsenNew Here
asked in Ask The Community
Migrate from free to plan

I began my MIRO journey with a free plan, and have created two free plan teams. Now I have upgraded to a Business Plan, but as a new Team. So how do I migrate my boards from the two free plan teams to my new Business Plan Team?

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2 years ago
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Caro SysonBeginner
posted in Ask The Community
Making a Board View Only

I have free plan at the moment and want to change the boards that are in view only modeBecause i have a board that i dont need anymore but cannot see how to switch it to VIEW ONLY mode so i can then create a new BoardAnd how can I change a VIEW ONLY board back to work on it again once i have only 2-3 boards in my space?

470412
Robert Johnson
2 years ago
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Kino YuNew Here
posted in Ask The Community
"See recent change" on miro board

I know the black button “see recent change” shows if you are not visit the board in a while but how can I manual enable “see recent change” for any time? 

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Kiron Bondale
2 years ago
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Achim S.Beginner
posted in Ask The Community
How to post anonymous post-its, stickers etc?

how to post anonymous post-its, stickers etc?I want to avoid that all people can see (by right mouse button → info) who has created a post-it . People will not open up, when they know that e.b. their boss can see who was the author of the idea, voting dot etc. 

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Chance Feick
2 years ago
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Vincent LoBeginner
posted in Ask The Community
[RESOLVED] How do I remove an arrow head?

It seems after I add an arrow head to the end of a line, it’s not possible to remove it. The option for “none” is not on the list. Is this a bug?

6716
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2 years ago
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