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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,679 Topics
  • 25,918 Replies
7679 Topics
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Suresh ChandrasekharanNew Here
asked in Ask The Community
How to integrate MIRO with Teams

I want to integrate miro with ms teams. ho wis it possible ?  

182
Kenneth Ritley
1 month ago
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onasNew Here
posted in Ask The Community
Show the Year of the Date in History Timeline

Currently in the History Timeline only the day and month are shown. This is very unconvenient and a problem, when you have a timeline spanning over several years. So please show the Year of the Dates in the History Timeline and Versions Timeline.

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M
1 month ago
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Lex LewisNew Here
asked in Ask The Community
Boards not loading

Dear Community,Three days ago my boards stopped loading. Loading the dashboard is ok, but when I click on a board I get the Miro logo on hard rotation and nothing loads. I have tried trouble shooting inc clearing my browsing cache but no luck. For what it is worth I notice my three boards are greyed out on the dashboard page. This could be a coincidence.Hope someone can help.Lex

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L
1 month ago
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Ancient_LukeContributor
asked in Ask The Community
Any fixes for a laggy Miro board?

Within the last couple of weeks, anytime I am writing on a board, it freezes every 5 seconds or so for about 1-2 seconds. This is happening consitently to where i am having to wait constantly on these freezes. Any idea why this has started to happen? It’s happening on any board that I use.

263
Y
1 month ago
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Sylvia R FloresNew Here
asked in Ask The Community
All of my starred boards disappeared

None of the boards that I had starred are available to access or view. What happened? How can I reinstated access. I attended multiple workshops through 2023 and 2024 however now all of the content is gone.

462
S
1 month ago
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johnathanzBeginner
posted in Ask The Community
[RESOLVED] Can't remove default text in wireframe text field

Hi all I can’t seem to remove the default text on a text field.When I delete the text, it disappears. But next time the board loads (browser page refresh), the default text for a text field (“Add text”) appears again.Vidcap:https://drive.google.com/file/d/1BziKxw9bfLpjtu1fWSIJEKqihloO4yZz/view?usp=sharingAnyone had this happen?  Is there a workaround at all?Thanks 

423
Eca
Mironeer
1 month ago
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Martino VallaraNew Here
posted in Ask The Community
Blocking error

The board remains locked to the mouse move. Even pressing esc does not change the behavior. It is currently unusable.

183
Eca
Mironeer
1 month ago
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LiyaNew Here
posted in Ask The Community
Miro shows an endless loading screen

Can’t open any Miro boardsI’ve already tried:clearing cache and browser history using incognito mode using different browser restarting browser restarting my computerNothing seems to help :(I can’t use the desktop version as well. Are there any other possible solutions for this problem?

214713
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1 month ago
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Masood SarkarBeginner
asked in Ask The Community
My invited user cannot see the Team

I have invited one of my users to the team I created. She received the invite email and accepted the invite but still cannot see the team.

3489
Robert Johnson
1 month ago
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siarezNew Here
posted in Ask The Community
All my boards have gone missing!

I had not logged-in to Miro for about a year or so. Now my account looks like a blank slate. All my boards are missing. I looked at this, but I don’t think that is it. 

295
Robert Johnson
1 month ago
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Olgu SaglikBeginner
asked in Ask The Community
Forbidden 403 Error

Hi,I have just created an account with my university email. I couldn’t access to the space our professor created for us and now I am receiving “Forbidden 403” error. Could anyone please help me? It seems I cannot access Miro at all.Thank you,Olgu

1133
Eca
Mironeer
1 month ago
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Lauchlan RobertsonNew Here
asked in Ask The Community
Is there an in-app feedback button?

Hi,There’s a bunch of stuff that I would love to provide feedback on and I would like to be able to do that using an in-app or in-browser button that can provide feedback in context.Is that a thing that exists?

14742
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1 month ago
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Fart SockNew Here
asked in Ask The Community
Miro used to be free

I was playing around with Miro for the first time in a few years. When did all these paywall popups start?Good thing Sheets is still free 👀 

141
Robert Johnson
1 month ago
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Ishmael sassoonNew Here
asked in Ask The Community
Apple pencil usbc 2023 MUWA3ZM

So i just got this applepencil for my 11 inch ipad pro 6th gen .However when i try to use the pen on the online version of miro it wont work only finger will. I draw something and soon as i lift of the screen with my pen it goes away .Is there a fix for this 

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1 month ago
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Johannes KingmaBeginner
asked in Ask The Community
invalid emails on invite attempt

When I enter a number of email adresses to invite to a board I see The email adresses are all valid.  How do I invite people to a board succesfully?

102
Eca
Mironeer
1 month ago
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Johannes KingmaBeginner
asked in Ask The Community
How do I close issues

How do I close or delete questions I've asked (so that they disappear from the list of questions.

71
Eca
Mironeer
1 month ago
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Niklas EdbladNew Here
asked in Ask The Community
Stuck in scroll mode and can't stop scrolling

When I start moving using the scroll bar, I often get stuck in scroll mode and the board just scrolls upp or down depending of mouse movement. The only way of geting out of this mode is accessing a tool in the tool box, typically I create a Post-IT and the scrolling stops.

4176
Robert Johnson
1 month ago
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youngturtleslothBeginner
asked in Ask The Community
Ctrl+v giving error when it shouldn't

There have been many instances of Ctrl+v leading to the “Sorry, this file type is not supported” message. But when manually clicking the paste button after right click it does work so the file type is clearly not the problem. For some reason when clicking paste from the right-click menu it gives this additional button with paste again. Whatever this is needs to preferably get automated or at least also become a thing for using the Ctrl+v shortcut.This has happened for plenty of things but for replication purposes one example is .webp images.

549
Robert Johnson
1 month ago
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Johannes KingmaBeginner
asked in Ask The Community
Bulk invite members to a team

How do I bulk invite members to a team. I have a list of email adresses in excel.

102
Eca
Mironeer
1 month ago
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Johannes KingmaBeginner
posted in Ask The Community
404 on community miro com link

https://community.miro.com/search?q=what%20is%20team&source%5B0%5D=thoughtindustries 404 on Enterprise Admin onboarding Who to inform? 

131
Eca
Mironeer
1 month ago
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Greg CollinsBeginner
asked in Ask The Community
How to delete a team and keep my 3 boards?

I am using the free account and created a team to share with a few colleagues. All the boards show me (not the team) as the owner, and I believe they were all created before I set up the team.I’d like to upgrade my account without paying to upgrade every team member. My plan is to delete the team and just share the individual boards with my colleagues who have their own free accounts. I found out how to delete the team, but I see the following warning:“By leaving the team, you will lose access to all its boards.Deleting the team will irreversibly remove all its boards and disband users.”I want to make sure these boards don’t get deleted. How do I tell if the boards are part of the team versus my own account? I see that boards can be exported, but I don’t have the ability to do that with my free account. Any advice on how to proceed is appreciated. It’s annoying that Miro doesn’t make this easier, since I’m actually trying to get a paid license.

316
Robert Johnson
1 month ago
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Johannes KingmaBeginner
asked in Ask The Community
Frame Template

How do I add a private template to the tool list?

183
Eca
Mironeer
1 month ago
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Tilde Van de PutteNew Here
asked in Ask The Community
Education account

Last week, I created an education account on Miro. During the week, I made two boards myself and edited two shared ones. However, today none of the boards were available in my account. I suddenly had to create a team, but this didn’t work. I deleted my account to see if I could access my boards with a new account, but that didn’t work either. How can I solve this, and is it possible to recover my boards from my previous account?

151
Eca
Mironeer
1 month ago
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GJ21New Here
asked in Ask The Community
Multiple Boards Gone Missing

I’m on the free plan and had multiple boards in my account - owned by myself and others, haven’t touched them in a month and they’re all gone now. Think there were only 3 editable boards and others in read-only. Can’t afford to lose a few of those. What are my options to have them recovered? 

184
Robert Johnson
1 month ago
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kylekoNew Here
posted in Ask The Community
Miro Board Content Disappeared!

Miro was glitching since yesterday and I’ve been having to constantly refresh it. This morning I came to find that it deleted all my content within one of my boards! I have things due today with that content and am kind of freaking out.

110
K
1 month ago
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