My company has been using Miro for years and have been bounced around to a dozen different account managers. The only commonality seems to be that they are all unresponsive. The only time I get a response to an email is when the account manager replies with “I’m not longer your account manager” and cc’s someone new. But that new manager never responds to the question.
I’m on month two of trying to get a questions answered about migrating our data to a domestic server with no substantial response. Has anyone had success through a different avenue?
Account Manager completely unresponsive
+5HI
If your account manager is unresponsive, you can always reach out to our Support team for assistance. In the meantime, I can convert your post into a Support ticket so your request is placed in the queue for review.
Please bear with the team, as they’ve been handling a high volume of tickets, so their response may take a little longer than usual. They’ll review your request and get back to you as soon as possible.
Thanks for your patience and understanding!
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