Good afternoon, I’ve been trying to get into my account for 2 days straight, my whole career is there. I’ve reached out to Support team, tried all the ways to get into my account, and as I had suspected, my account is blocked. How do I unblock it? Or at least let me copy the information from my boards. How can you block it without any warning? This should be illegal. I’m devastated.
+5Hi
Since you’ve already reached out to our Support team, I’ll make sure this case is passed along for further review. They’ll be the best team to investigate the account status and determine what options may be available for restoring access or recovering your board content.
Please bear with the team, as they’ve been handling a high volume of tickets, so responses may take longer than usual. They’re doing their very best to review and resolve each case as soon as possible. Please avoid sharing any account or personal details publicly here. If the team needs additional information, they’ll let you know through your ticket.
Thanks for your patience and understanding.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
