Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,769 Topics
  • 22,863 Replies

6769 Topics

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linosia97Beginner
asked in Ask The Community

How to enter "new line" in node without exiting?

Hi I am new to Miro, but I got a problem which a never have with any other mind-mapping apps: How to create a new line (like in Word - press “Enter” to create new paragraph) in regular nodes - NOT in notes. For example - in my mind-map I want to create a new phrase on new line - I hit Cmd (Ctrl on windows) + Enter -- and yes, it creates new line, BUT ALSO quits “editing node”. IT’S INFURIATING when working on your ideas, especially for a long time! I submitted it as a bug -- created a ticket -- but saw no reply from Miro’s stuff. Am I doing something wrong? Is there are some shortcut to “create new line” without “exiting editing node”? Video: https://youtu.be/A3kG9pxZZ6I  

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1 year ago
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Jarrod DavisBeginner
asked in Ask The Community

Uploading documents from SharePoint into Miro

I am using Microsoft Teams and SharePoint to store Miro docs. If I try to upload the docs directly from Teams or SharePoint (.xlsx for example) it says “Sorry, this file type is not supported. If I try to upload via URL using the SharePoint link, it says “The URL you are trying to submit is invalid.” I have to sync the SharePoint to my computer then upload from the file explorer to get the document in Miro.Am I doing something wrong?YouTube video of my trying this 

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6 months ago
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Adrienne ConfortiniNew Here
posted in Ask The Community

Embed Miro Board into an editable format

I am trying to export/embed a Miro board into Visio or PowerPoint and it must be editable.  I cannot figure out how to do this for PowerPoint and would appreciate step by step instructions.  Thank you! 

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K
1 year ago
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Todd GBeginner
posted in Ask The Community

Working on documents in Miro and having them update to the source Destination.

Does anyone know if it is possible to link a Word Document (say from Google drive) onto the Miro board so people can work on the document in Miro and then have the document save back into Google Drive? I see that it works with Google docs, but the formatting in Google docs does not always match with the Microsoft Word formatting.  I am starting a project on a manual re-write and need to have my team work on the Master document and save to it.  Any thoughts on a good way to accomplish that???

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2 years ago
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Norman GanBeginner
asked in Ask The Community

Is it slow or it's just me?

Hi guys from Miro Board, i’m using Miro with a team of 4 or 5 people at a time but lately it has felt very sluggish to move around it, as if there were some packet loss, i haven’t felt any kind of problems using other apps but just miro takes a lot of times to refresh the screen and to move even if zoomed into a particular part, i don’t know if it is cos what i’ve been doing or if i have reached some kind of limit to what it can deal with, certainly when we tested Mural with the same workload it didn’t suffer this, i wonder if it is because it’s the free version or if this is expected behavior, any ideas?

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3 years ago
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Hinerau AndersonBeginner
posted in Ask The Community

Freezing Columns or Rows in a Table

Kia ora!  Is there a quick way that I can freeze columns and rows in a table, so that I can still see the first three column headings and top row (for example), but can scan across to other sections of the table?So in the attached pic, I’d like to freeze the columns in pink, and scroll across to the blue or green sections in the table.If anyone could please help with this query, or a better way of troubleshooting what I’m asking for, I’d be really grateful.Thanks! 

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6 months ago
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Jason AytonNew Here
asked in Ask The Community

How do I join another team with my organisation's domain?

When first joining I was given a number of different teams to join. I have joined the wrong one and would like to join another. I can see how to leave the existing team I am in but then the only option seems to be to create a new team which is not what I want to do. I want to search and join an existing team. How do I do this?

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Alyona
Mironeer
2 years ago
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Livia De ClercqNew Here
asked in Ask The Community

Can't copy/paste from one board to another

I have created 3 boards in which I have consolidated answers from different user groups on a frame. I am trying to copy these frames with the sticky notes to a “general” board so I can compare and work from there to show the client an overview. I’ve tried using command + c / command + v, as well as the triple dot → copy / right-click → paste flows, but neither works.  Both those methods work fine when I’m copying and pasting on the same board. But, I cannot copy and paste between the boards, nothing at all. Not the frames, not the individual sticky notes. I have checked and I am in my shared team account, the boards are in the same “project”. I found these articles but the solutions simply don’t work. I cannot duplicate the boards and work from a duplicate because I have 3 of them (with a lot of information) so I will loose information either way, and I don’t feel like typing over 100+ stickies x 3.  Does anybody know how I can copy a frame to another Miro board? Found answers that are

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Kiron Bondale
2 years ago
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Charley B MurphyBeginner
posted in Ask The Community

[KNOWN BUG] greyed out board on app

I have a free account (3 boards) on the browser all are active on the app one is inexplicably “greyed out”couldn’t find an answer in Community

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1 year ago
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mjrobinsonBeginner
posted in Ask The Community

Cannot add text in Grid

Hi, I have added Grid to my board following the guidance https://help.miro.com/hc/en-us/articles/360011986519-Grids Working with text To add the text, you need to double-click the cell and start typing. You can change the size, color, and position of the text. You can also create a bulleted list by clicking the button Add list.   But cannot add text to a cell. When I double click, it zooms in but will not place text. Have buttons for formatting the text, but no Add List button. Driving me insane, must be doing something really stupid….. help much appreciated.

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2 years ago
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Alexandre GNew Here
posted in Ask The Community

[RESOLVED] Unable to rename release/swimlane

Hi,I can’t seem to rename the releases, when I click on the “...” it automatically selects the whole board.Is there a bug or something I do wrong ? How can you rename a release ?  Thanks,Alex

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3 years ago
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Soyeon ParkNew Here
asked in Ask The Community

Copy and paste entire elements to a different board?

Hello, I mistanekly created a new board on my team’s board and I have been adding a lot of information there. I want to copy and paste the entire elements to my different Miro account. How can I do this? I’ve tried:Created a new team board under my name and copy/paste the elements (under same email address, but didnt work) Went to this page and tried the author’s methodsI really dont want to add hundreds of stickynotes from the scratch. Please help. Thank you. :/

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Robert Johnson
3 years ago
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Brenton J GowlandBeginner
posted in Ask The Community

How do I switch off Auto Layout?

Does anyone know if you can switch off Auto Layout? This feature is very limiting to creativity.I have had no choice but to use other software for a complex mind map because everything kept moving. Stupendously annoying. 

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1 year ago
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ProductNew Here
posted in Ask The Community

Cannot load anything? loading screen has been going for over half an hour

Hi, I can’t seem to access the dashboard or any projects. It’s just stuck at the loading screen. I’ve tried logging in incognito and no luck there either.This isn’t the first time it’s happened. Last time I wasn’t able to log in for more than a day.Any ideas? What’s the best thing for me to try?Thanks!

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Marina
Mironeer
2 years ago
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christofBeginner
asked in Ask The Community

How can i add Image to the card?

 How can I add mock-ups as jpg PNG gif to the map in addition to the acceptance criteria as an aid?  

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3 years ago
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Oshun JonesBeginner
posted in Ask The Community

How to change shapes transparency

I just want a box with no color.  Basically to create a frame around some items.  Similar to the frame shape.  but I want to just use the shape I want and change the color of the inside to be transparent. I am not looking for transparency options for images.

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2 years ago
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z-viBeginner
asked in Ask The Community

Pointer missing

I was working with a student and my pointer was not showing up.  We tried everything but nothing helped. Maybe is it some technical issue?

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3 years ago
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GavActive Contributor
asked in Ask The Community

Export to PDF - control page order?

I’m having a head scratching moment. I created a board with a number of frames, I’d like to export this board with the frames in a certain order.  I’ve been all over the help pages but I can’t figure out how to control the page order.  Is there anyway to control this? I feel like I am missing something obvious. 

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Isman Tanuri
3 years ago
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Flurin MengBeginner
asked in Ask The Community

Can't change to navigation Mode "MOUSE"

Hi, I’ve switched the navitagtion mode in the past and everything worked. Now I have two boards where I can’t switch to mouse mode. When ever I do it, it switches back to touchscreen mode imidiatly.   Anybody had the same problem?

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2 years ago
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Amber HutchinsBeginner
asked in Ask The Community

How do we change the name of a project?

Hello! How on Earth do we change the name of a project? I need to edit all of them so it's too difficult to create a new one, move all 60 boards to the new one, then delete. I really don’t understand why Miro is so restrictive on organizing your content. Its such a basic feature. I love Miro, but this is killing me. Thank you!

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Christophe GESCHÉ
3 years ago
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Yun Jae LeeNew Here
asked in Ask The Community

How can I transfer the ownership of a board to an external guest and delete the board from my team?

Hi there,   I want to make each board I own accessible to different groups of people, and I want to transfer the ownership of each board to one person from each group so that I can delete the boards from mine. How can I do this? Thank you.

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Kiron Bondale
2 years ago
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Caro SysonBeginner
posted in Ask The Community

Making a Board View Only

I have free plan at the moment and want to change the boards that are in view only modeBecause i have a board that i dont need anymore but cannot see how to switch it to VIEW ONLY mode so i can then create a new BoardAnd how can I change a VIEW ONLY board back to work on it again once i have only 2-3 boards in my space?

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Robert Johnson
1 year ago
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Stephen CarpBeginner
posted in Ask The Community

Connection Lines - Jump Over

In Visio if I have a connection line that crosses another connection line, it automatically adds a little ‘jump’ to show the line direction.Is this feature available in Miro?

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Robert Johnson
7 months ago
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samayoNew Here
asked in Ask The Community

I can not select font less than 10px

I don't know how to explain this, but in all of my Miro boards, I can't select a font-size less than 10. It seems that is the limit, and there is no way to choose a smaller font.    Why is this feature in the app? 

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1 year ago
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KarolisNew Here
posted in Ask The Community

Service desk phone number

Hey,  anybody here knows miro servicedesk number? Since their zendesk is down - hard to create ticket. 

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Marina
Mironeer
3 years ago
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