Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,768 Topics
  • 22,851 Replies

6768 Topics

Mishal
MishalGroup Leader
asked in Ask The Community

World Map pictures

Wondering if anybody has come across any impressive world map pictures in their Miro travels (I'm specifically looking for map pics that preferably have the name of the countries along with their respective capitals) Perhaps something similar to the one used during virtual miro user groups 

3
I
16 days ago
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Tom ListerBeginner
asked in Ask The Community

Trouble setting up Jira application link

Hi Miro   Could you give us some guidance on setting up a Jira application connection to support Jira Cards   The Jira Card integration page supplies us with some info i.e. Miro URL, Consumer Key, Consumer Name and Public Key   When creating the application connection we are requested for additional URL’s Request Token URL Access Token URL Authorise URL What are the required values?   Kind Regards Tom Lister

9
C
3 years ago
Marina
Mironeer
MarinaMironeer
published in Ask The Community

Frequently asked questions to the Support Team

Hey! Here is a quick recap of popular questions from our users and answers from our Support Team that you might be interested in    1. How to reassign nodes on Mind Map? You can move nodes with the hotkey: press Ctrl/Cmd and drag the nodes. 2. How to easily align content on my board? The Grid option in frames is helpful for organizing objects and keeping them organized after adding new ones. Create a frame and enable grid in the board context menu. All objects in the frame will be arranged in a grid. If you don't use frames on your boards, simply select the objects that you'd like to align while holding down Shift and choose the Align option in the context menu. The objects will be aligned horizontally/vertically depending on your choice. 3. I accidentally move and edit objects on my board when I just want to pan around the board. How to avoid that? Simply hold down the Space button to pan around the board. You can also lock objects - the objects won't be available for editing until so

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Kiron Bondale
3 years ago
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Stephanie BacquereBeginner
asked in Ask The Community

Running a powerpoint from Miro?

Hi, for a workshop I will have to run a few powerpoint presentation for a plenary session in between working times on Miro . What is the added value of those different options? and the drawbacks...  adding a googleslide in Miro, play it from Miro and sharing my screen to the participants? playing the googleslide ( or powerpoint) on my computer and sharing my screen on zoom? creating frames with one page of my powerpoint per frame and use the presentation mode? Thank you so much for your help

5
mlanders
3 years ago
G
GH LeeNew Here
asked in Ask The Community

How Can I Restore a Deleted Board

I’m a free plan of miro. I accidentally erased my board. I want to restore the deleted board, but I can't see the Trash button. I know that free-plan users can restore deleted boards, so how do they restore them?

5
Robert Johnson
3 years ago
Manuel Grassler
Manuel GrasslerBeginner
asked in Ask The Community

Follow Along in Presentation Mode

Hey,    I will host my first remote workshop with Miro tomorrow and was wondering if there is a kind of follow-along mode?    what I mean is: I use presentation mode to show some stuff before we beginn to work with the board.  Is there any way to do this without using screen share?    Additionally is there a collect users function? So if I want people to focus on a special area at the board can I push everyone there to see it or do I need to rely ob facilitating them  move there? 

5
Manuel Grassler
3 years ago
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CHOPSBeginner
posted in Ask The Community

[RESOLVED] Problem with scrolling inside box that contains templates

On my system recently, I have trouble finding a way to scroll and see more than just the top 12 templates presented. The scroll bar has gone missing, both on my app version and on the Chrome browser version. My arrow/page down keys don’t seem to help either. is this a new problem with Miro or is there a workaround? I’m on a Windows 7 machine and it seems like the scroll bar used to come up and work with this function. Thanks much - CHOPS

24
Vicki
Mironeer
3 years ago
J
Jennifer MacIntyreNew Here
asked in Ask The Community

Images won't load!

I was using Miro without issue for a week and as of a few days ago I am unable to add any images to my board. Some images won’t upload at all while others seem to load to 50% and then just stop. Help! I have a presentation in a couple of days.

3
J
3 years ago
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Pippa SlatteryNew Here
asked in Ask The Community

Text boxes

hello. i am wondering if any one could tell me how sometimes when i make a text box it has a border line around it and sometimes it doesn't.  i can't see what i am doing differently.  Can anyone help?  Also - sometimes the text boxes are greyed and sometimes not.  i just can’t see where to edit the design of the box.  

9
T
6 days ago
M
MirianaBeginner
asked in Ask The Community

Does Miro work worldwide? Is there any country restrictions?

My team and I will need to have a workshop with people from all over the world and we were wondering if Miro works in every country. We are especially wondering for example about China,which has many restrictions.

5
K
3 years ago
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Rajan R. GNew Here
asked in Ask The Community

UML diagrams

I tried the UML template, I am just seeing shapes. Whether full UML support is there? How can i add package or class diagram?

3
J
2 years ago
V
VishakaNew Here
posted in Ask The Community

[RESOLVED] Images break when exporting to PDF

Hi, I’ve been trying to export my artboard as a PDF and all the images I had in the artboard are showing up as broken links. See the image attached for reference. On Miro (web version) the images are fine, but this happens only when I’m exporting to PDF, its fine when I export to jpg but the resolution is not what I want. I am using a pro account so this shouldn’t be happening. PLEASE HELP!      

21
mlanders
3 years ago
V
virginia hamiltonBeginner
asked in Ask The Community

downloading docs, pdfs etc.

I own a board and am teaching. up until just now, I can post or upload a document, slides, etc. and people can download. Now...I still see the download icon but my participants can not, so they can’t download anything. HELP!!!!!!

8
Robert Johnson
3 years ago
J
Jatin SinghalNew Here
asked in Ask The Community

I am unable to create a free team in Miro

Hey, I was invited to Miro to join a team by my client. I loved the tool and planned to explore more but I am unable to create a “free team”. I am always prompted to buy a plan if I try and add a team.I am part of existing teams and can’t leave them, is there a way by which I can create my own team? Thanks 

5
Robert Johnson
5 months ago
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Jessica EllisonBeginner
asked in Ask The Community

Static text box width

Hi there! I’m loving using Miro but I can’t for the life of me find out how to keep a text box from expanding automatically as I type. For example, I’ve drawn out a square shape and I want to type in bullets in the dimensions of this square. However, when I use a text box on top of the square, despite drawing it to the width of the shape, if I type a long sentence the width goes wider than the width of the square. Is there any way that I can ‘lock’ the dimensions of the text box?  I would double click within the text box and use the text feature in there but as far as I can see I can’t use bullet points within that feature.  Any help?  Thanks! :) 

5
J
3 years ago
B
bridgetNew Here
posted in Ask The Community

Anyone know how to remove miro app as the default application for a miro url? (Mac)

 I changed my mind and don’t want to use the miro app anymore. I want to use it in the browser. I have wasted so much time trying to find out how I can change the default application for the url back to the browser not the app! anyone? I get this alert everytime I open a link.I’ve trieddeleting miro appresetting browser settingsBasically I don’t know how to access a miro url to say “always open in browser” 

11
R
3 years ago
J
JessicaNew Here
asked in Ask The Community

How to lock the position of an element but still allow people to edit content?

Hi, I would like to lock the location of some components on my board (roadmap template) but still allow people to edit the text inside the component (of which the position should be locked). Is there a way to do this? Thanks in advance!    

10
R
1 year ago
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Julie PeppersBeginner
asked in Ask The Community

How do I change which boards are inactive?

I have a free plan, which includes three active boards for my team.  I want to change which of the boards in our workspace are the active ones, but I can’t seem to do that.  How do I change the status so the board I don’t need any longer is the inactive one?  It was created by another user in my workspace who is just a member, not an admin, but that board is being set as active instead of one I created as an admin.

5
J
3 years ago
J
Julian LienhardNew Here
asked in Ask The Community

Cannot see my boards

both in the App and in the browser I suddenly cannot see most of my boards anymore… In the Team profile it still says that we have the correct number of boards. and other Team members see the boards. My account is the admin…  I tried logging out at signing back in I tried different view settings I checked if things where moved into trash   nothing…      

8
M
3 years ago
J
Jan PoczynekNew Here
asked in Ask The Community

removing frames

can a frame be removed (deleted) WITHOUT removing all the objects it is holding (framing) ? => e.g. for re-grouping or printing and afterwards discarding the “print frame” thanks & sunshine!Jan  

2
J
3 years ago
M
Mikaela BertucciNew Here
asked in Ask The Community

Is data stored in Russia?

Hi there,  I have heard a rumor that Miro data is stored in Russia. Is this accurate. I’m in Canada.  Thank you, Mikaela 

1
Robert Johnson
2 years ago
A
Arata MasudaNew Here
posted in Ask The Community

"Syncing... Please wait" message

Hi, I’m making lecture videos using Miro and Zoom’s local recording function. It worked very well, and I love this combination. But from yesterday (28 April), I’ve been experiencing a "Syncing... Please wait \\ Receiving a response from the server. We recommend that you wait ** sec to avoid data loss." panel repeatedly appearing on the Miro app. I tried the web-browser app, another net connection, different time slots (morning, daytime, evening, midnight). What does this message mean? Is this a server-side problem, or some performance issue in my environment? is there any way to avoid it? Miro 0.3.32 on MacOS 10.12.6, iMac late 2012 Core i7, 32GB memory

19
F
1 year ago
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Celine vd WeijdenNew Here
asked in Ask The Community

Wacom tablet

Hi Miro,I can't find if it's possible to draw with a Wacom Tablet in Miro? And if it’s possible how you connect them.Thanks!

2
C
3 years ago
K
Kerri MilykoNew Here
asked in Ask The Community

Layering Boards

Apparently there isn’t a GREAT need for this as many mapping tools do not contain this feature as I am constantly searching for it.  I am in need of one that allows me to LAYER boards.  I create board A, board B and board C.  I can view board A + B + C all together, or A + B or B + C or A + C at my choosing.  Is this something I can do with miro?  I love the simplicity and cleanness of the UX.  However, I’m longing for this layering functionality for not only my product planning, but my product offering.  HELP!! (or if layering is not an option, is there a workaround anyone can think of?)

1
Robert Johnson
3 years ago
Y
Yuka KurosakiNew Here
asked in Ask The Community

How to embed miro's frame in Notion

I want to embed miro's frame link in Notion.I copied miro's frame link and embedded in Notion but embedded thumbnail don't show the frame in Notion. The embedded thumbnail show other point of miro's board.When I pasted miro's frame URL,it worked.But I want to show thumbnail of miro's frame in Notion.Do you know how to work?Is it bug?Thank you for your reading😀 

3
Y
2 years ago
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