Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,574 Topics
  • 25,485 Replies
7574 Topics
Olivia King
Olivia KingContributor
asked in Ask The Community
Where do i find these icons ??

 

32625
Olivia King
3 years ago
A
Amber HutchinsBeginner
asked in Ask The Community
How do we change the name of a project?

Hello! How on Earth do we change the name of a project? I need to edit all of them so it's too difficult to create a new one, move all 60 boards to the new one, then delete. I really don’t understand why Miro is so restrictive on organizing your content. Its such a basic feature. I love Miro, but this is killing me. Thank you!

32527
Christophe GESCHÉ
22 days ago
J
Jakob JensenBeginner
asked in Ask The Community
Comments/how to toggle

Hi,I have made a mindmap adding several comments in the various nodes to provide relevant context. Initially the comments where visible on the board and suddenly not anymore. Not sure what I did to make them go away. They are still present on the board, because when I click on a node, the comment appears and I . So, it must be related to how to toggle on/off the comments. Can somebody help me out here?Thanks,Jakob  

322610
J
3 years ago
T
Troy HelmNew Here
asked in Ask The Community
How to edit user's account name?

I recently added a new user to our Consulting subscription, and in the list of Active Users for our account I see that instead of her first and last name showing up as associated with her email address, it just says “Guest”. All of our other full-license users have the first and last names showing. Even though I am the Company Administrator for our Miro account, I can’t find a way to edit this so that her name will show up properly. How can I edit it? 

32074
Robert Johnson
3 years ago
E
Edward P. LegaspiBeginner
asked in Ask The Community
Is it possible to become a member of 2 free teams?

Hi, I recently joined a project that is using Miro so they invited me using my email, now I’m a member of the team.    I would like to ask if it’s possible to create another team - “my team” and have 3 new free boards while still being a member of the other team I joined?   Thanks.

31957
E
4 years ago
U
Uli SchuchArtBeginner
asked in Ask The Community
Inviting Anonymous Guest Editors - can´t enable Public access to the board by link

Hi there! I´m on Team Plan esp. to collaborate with Guest editors but I can´t make it work. When I click the share button it neither shows “Public access to the board by link” nor a possibility to choose their roll in the white board. Any suggestions? Thanks alot, Uli

31947
Kiron Bondale
4 years ago
V
VagabondManNew Here
posted in Ask The Community
Any way to go back to left-click mouse navigation on screen?

Is there any way at all to return to using the left mouse button to move around the screen (click and drag)? It seems going to the Navigation Settings only allows you to choose between using the mouse or trackpad, but no option is available for choosing which mouse buttons control movement. Not sure why Miro decided to make this sudden, unnecessary change! If it’s not broken, don’t fix it!

318149
R
1 year ago
Z
z-viBeginner
asked in Ask The Community
Pointer missing

I was working with a student and my pointer was not showing up.  We tried everything but nothing helped. Maybe is it some technical issue?

31769
M
3 years ago
P
ProductNew Here
posted in Ask The Community
Cannot load anything? loading screen has been going for over half an hour

Hi, I can’t seem to access the dashboard or any projects. It’s just stuck at the loading screen. I’ve tried logging in incognito and no luck there either.This isn’t the first time it’s happened. Last time I wasn’t able to log in for more than a day.Any ideas? What’s the best thing for me to try?Thanks!

31717
Marina
Mironeer
3 years ago
N
Norman GanBeginner
asked in Ask The Community
Is it slow or it's just me?

Hi guys from Miro Board, i’m using Miro with a team of 4 or 5 people at a time but lately it has felt very sluggish to move around it, as if there were some packet loss, i haven’t felt any kind of problems using other apps but just miro takes a lot of times to refresh the screen and to move even if zoomed into a particular part, i don’t know if it is cos what i’ve been doing or if i have reached some kind of limit to what it can deal with, certainly when we tested Mural with the same workload it didn’t suffer this, i wonder if it is because it’s the free version or if this is expected behavior, any ideas?

316710
N
4 years ago
H
Helen StevensonNew Here
asked in Ask The Community
Disabling connection lines

Is there a way to disable connection lines from post its and other shapes?  I’m running a workshop with 30 people who are new to Miro, and on a run through people kept accidentally adding connection lines to their post its and getting confused. It can also make the board look really messy! 

31573
J
4 years ago
M
mjrobinsonBeginner
posted in Ask The Community
Cannot add text in Grid

Hi, I have added Grid to my board following the guidance https://help.miro.com/hc/en-us/articles/360011986519-Grids Working with text To add the text, you need to double-click the cell and start typing. You can change the size, color, and position of the text. You can also create a bulleted list by clicking the button Add list.   But cannot add text to a cell. When I double click, it zooms in but will not place text. Have buttons for formatting the text, but no Add List button. Driving me insane, must be doing something really stupid….. help much appreciated.

315512
A
2 years ago
S
Soyeon ParkNew Here
asked in Ask The Community
Copy and paste entire elements to a different board?

Hello, I mistanekly created a new board on my team’s board and I have been adding a lot of information there. I want to copy and paste the entire elements to my different Miro account. How can I do this? I’ve tried:Created a new team board under my name and copy/paste the elements (under same email address, but didnt work) Went to this page and tried the author’s methodsI really dont want to add hundreds of stickynotes from the scratch. Please help. Thank you. :/

31531
Robert Johnson
4 years ago
N
Niels RossipaulNew Here
asked in Ask The Community
Add anchor links to frames/forms (inside the same Miro board)

Currently when you present a miro board (strategy / infrastructure / campaign visuals) you usually have to move around quite a bit the complexer it gets. Maybe even open multiple tabs for different miro boards - there is a “presentation mode” for jumping from frame to frame which gives you some leverage but overall it is static.  Anchor links would let presenters reach a new level of focus by jumping immediately to the frame they want to emphasize on. There are quite a few other benefits to this small feature addition which I think is worth the work.Please add anchor links to miro current hyperlinks! This would be amazing

31503
Robert Johnson
1 year ago
A
Alexandre GNew Here
posted in Ask The Community
[RESOLVED] Unable to rename release/swimlane

Hi,I can’t seem to rename the releases, when I click on the “...” it automatically selects the whole board.Is there a bug or something I do wrong ? How can you rename a release ?  Thanks,Alex

313827
M
3 years ago
A
albertngNew Here
posted in Ask The Community
Miro won't load in chrome

It works in Firefox, or desktop app, but it doesn’t work in Chrome, even after clearing cache. I’m using the latest version of Chrome and Windows 11. I prefer using web than desktop app, and would appreciate any help you can provide. Thanks!  

313325
U
10 months ago
F
Flurin MengBeginner
asked in Ask The Community
Can't change to navigation Mode "MOUSE"

Hi, I’ve switched the navitagtion mode in the past and everything worked. Now I have two boards where I can’t switch to mouse mode. When ever I do it, it switches back to touchscreen mode imidiatly.   Anybody had the same problem?

310215
B
2 years ago
P
Per Christian StrandNew Here
asked in Ask The Community
How do I change a member status from full to free?

In the Users - menu, when I click Edit user info for someone who is a full member I do not see an option to change them from full to free member. How do I change them back to free?

30881
Robert Johnson
3 years ago
K
Keebaik SimNew Here
asked in Ask The Community
Exporting Miro File to Adobe Illustrator

Hello, I was wondering if there are any ways that I can export my Miro file to Adobe Illustrator. I’m currenting using “Mind Map” in Miro and thought it would be super helpful if I can modify vector lines in Adobe Illustrator.  Thank you for your help.  

30765
Robert Johnson
3 years ago
S
Steve HirtNew Here
asked in Ask The Community
I accidentally deleted a board - Undelete?

I am new to Miro and I accidentally deleted a board.  I am on the free version.  Is there anyway for me to recover this board?

30711
Robert Johnson
3 years ago
N
NatalyBeginner
asked in Ask The Community
Что-то случилось с моим тарифным планом и возможностям работы

Сегодня что-то случилось с моими возможностями работы. Например, еще вчера я могла дать ссылку с правом Edit на 1 из 2 моих досок, сегодня у меня такая возможность закрыта словом betta и меня кидает на тарифный план, где Free - до 3х досок с возможностью Edit. Но я не использовала эти 3, у меня всего 2…. Вообще не понимаю, что случилось за ночь… я начинаю паниковать, где еще произошли изменения и закрытие для меня тех возможностей, которыми еще вчера я пользовалась?

307118
H
2 years ago
S
SamanthaContributor
posted in Ask The Community
Can I change the height of the textbox without an auto adjust of the width?

It is odd...I can change the width of the text box without adjusting the height, but I can’t do the other way around.

30714
S
3 years ago
M
Martin BerchtoldNew Here
posted in Ask The Community
Activity animation / visualization

Is there a tool or add-on to animate or visualize the activity board/process?Would be very help- and useful!Thanks Martin

30666
Joschko Ruppersberg
3 years ago
Y
Yun Jae LeeNew Here
asked in Ask The Community
How can I transfer the ownership of a board to an external guest and delete the board from my team?

Hi there,   I want to make each board I own accessible to different groups of people, and I want to transfer the ownership of each board to one person from each group so that I can delete the boards from mine. How can I do this? Thank you.

30613
Kiron Bondale
2 years ago
B
Betheney WillsNew Here
asked in Ask The Community
Orientation of text

Hi Community,I would like to put in text boxes on Miro where the orientation of the text is not left to right but from up to down in a vertical style. The reason for this is I want to group some boxes together and to do so having vertical text takes up a lot less room. Hopefully you understand what I mean and can advice me on how to do this in Miro. Looking forward to responses,Best, Beth 

30532
Robert Johnson
3 years ago
Terms & Conditions