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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,886 Topics
  • 26,475 Replies
7886 Topics
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Martin BaggsBeginner
posted in Ask The Community
Importing an Excel file as live data

Is there a way to upload or paste an Excel document into a miro board so that it displays live data? In other words, i can see the tables and graphs in miro without having to click a link, yet if I make changes to the Excel file off-line, these changes will show up automatically in miro when I open the board again.

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1 year ago
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SorchaNew Here
posted in Ask The Community
Starter vs Business plan for inviting users

Hello! I often use Miro for:Personal use - ideas for conferences, planning Small freelance work - Mentoring. People often need to view boards, sometimes I edit with 1-3 people max.Do you recommend the Business plan over the Starter plan for this? I’ve looked over the full feature comparison but I’m a bit unclear in how the different invite systems work. Does the Starter plan seem sufficient for freelance work? I don’t want everyone who sees my Miro team to be able to see other boards, however, I only need them to edit some board. And do those people that edit also need an account/seat that I pay for? Thank you!  

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Robert Johnson
1 year ago
Stephanie Postma
Stephanie PostmaBeginner
posted in Ask The Community
[RESOLVED] Miro log in screen in Zoom

I’ve installed, uninstalled, and reinstalled the MIRO app for ZOOM several times.  I click the Miro app while in ZOOM and a blank screen loads.  I’ve never been able to get to a Miro log in screen (I have a Miro consultant plan account) or a Miro board that someone else is sharing while in ZOOM.  Seeking trouble shooting suggestions.  Thank you

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1 year ago
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Irina_IINew Here
posted in Ask The Community
the board without access

I used the miro board with my personal account for the corporate work but after receiving from the company the license for working in the enterprise version with the corporate account I haven’t access to all my boards with my personal account and after logging into my personal account get the invitation to the corporate board without possibility to choose other options or functions. Could you pleasehelp me with this issue?

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1 year ago
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Richard WilliamsNew Here
asked in Ask The Community
Need to contact all Miro Users how to do i extract email?

Hi allI need to contact all users approx 1000 people who use Miro within my company/enterprise account to enforce some security rules.Is there a way for me to easily extract their email so I can type up an email / contact them all within Miro somehow?Thanks!

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1 year ago
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BrownoNew Here
posted in Ask The Community
BUG, loss of flow items...

Chunks of a flow shifted ramdomly across a board when coming back to Miro - I amended a number of items in a flow.  Walked away, came back to it 2 hours later, all the amended ‘blocks’ have moved all over the board.  I thought they’d gone and panicked.  It’s happened before but only one or two changes.  This time whole parts of flows have moved all over the board.Has this happened to anyone else?

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1 year ago
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pigmykingNew Here
posted in Ask The Community
Table data to Stickies - tags

Hello miro community! I’m aware that Miro creates stickies when you transfer table data into Miro. Are we able to add tags to the transfers as well? Anyone know? Thank you!

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Kiron Bondale
1 year ago
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MarkOutBeginner
asked in Ask The Community
Copy from table cells to create stickies?

I have a number of tables on a Board with cells containing text (groups have summarised their key issues in text)I now want to turn those cells into stickies. Ideally I would like to select a group of cells and then copy and create a batch of stickies from those cells. However all this does is copy the section of the table and then paste the cells. I have tried to copy from the table to a spreadsheet so I can then do the bulk sticky creation in the reverse direction. But I do not appear to be able to copy out of MIRO.Suggestions - Am I missing something?

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Kiron Bondale
1 year ago
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Eleanor JarvisNew Here
posted in Ask The Community
Can't move board to project unless I am the owner

Hi,I used to be able to move boards within all of the projects within my team. Recently, I can only move boards to projects that I own. Has anyone else noticed this change? Is there a solution to this?FYI, our team is made up of a combination of full and restricted licenses. This change means that users with restricted licenses now can’t move any boards as they don’t own any. Thanks,Eleanor

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Tomoko Kii
Mironeer
1 year ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community
[RESOLVED] Auto layout with arrows

Auto layout works nicely on many objects but doesn’t seems so on Arrows.Moreover, it removes arrows selected and left only one.  I can see screen flashing and some message on the board.Does anyone see this?Here is the steps to reproduceOpen new board Create an arrow Copy and paste it multiple times Select arrows Grab the “auto layout” knob and move aroundThis is on Chrome v110.

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Yasushi SHOJI
1 year ago
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Tri NguyenBeginner
posted in Ask The Community
[EXPECTED BEHAVIOR] Text wrapping not working in lines (Has anybody else seen this?)

Description: When adding text to lines, the text wrapping does not function properly. It goes over the edge and extends past where the "text box" should be. For reference, when I first created this board and for many weeks / months after, it worked perfectly. Randomly, it stopped working. Here's an image of it not working:When I update anything on it (for example, let's say I remove that period or add a word), it'll fix it self, shown here:  However, once I refresh the miro board (in browser) it will go back to the broken version. Some more context:Tested in incognito mode, still broken Tested in both Chrome and Firefox, still broken I work in browser, not desktop app Duplicated the board, still brokenFor specifics, I am using a Windows PC on Windows 10, and am using Google Chrome (Version 107.0.5304.107 (Official Build) (64-bit))Here is the miro board btw: 

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1 year ago
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Brandon James ResoBeginner
posted in Ask The Community
How can I quickly generate or edit a mind map using an indented list?

Hello,I’m new to Miro and am curious if there is a tool or app that will allow me to quickly generate or edit mind maps as an indented list? In other software, a list would compile all the nodes and then I can indent or reorder them as desired to generate new nodes.  

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1 year ago
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Yair YehezkelNew Here
posted in Ask The Community
Objects don't "attach" to the top most frame of nested frames

I honestly can’t remember the functionality, but I am getting super frustrated with the face the objects always attach to the “base” frame and not the relevant frame I am working on. ( I attached a screenshot)I am wondering if this a new bug, or feature?if it’s a bug, i’d love for a fix ASAP. If it’s a feature, would to hear any suggestions on how to better utilize the system.  Thanks in advance 

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1 year ago
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Val IveyNew Here
posted in Ask The Community
Unusual hours for maintenance?

I got the notification “Upcoming scheduled maintenance: Saturday, March 11, 2023, 9:30 (your time), Miro will be unavailable for 2 hours.” That makes the beginning time to be 6:30 AM UTC which differs from the one mentioned in the corresponding article https://help.miro.com/hc/en-us/articles/360017731393-Maintenance-statuses Can someone confirm what the actual maintenance time is?

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1 year ago
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Mai AmitNew Here
posted in Ask The Community
Full screen mode - no longer available?

Hi!The new presentation mode lacks the ability to expand the frames into full screen (previously, I would click “present” and then again on the “play” button to reach the full screen mode). Is this true? Such a shame! We’ve been presenting with Miro, and without this feature we will have to go back to using keynote. It’s really much less nice and clean to see the edges of the frame and the toolbar on the left.  Any chance this will be fixed?Thanks!

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1 year ago
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Sarah FoxNew Here
posted in Ask The Community
Background greys out when moving objects

Hey 👋🏻 As of today, every time I move an object on a Miro board, the frame background greys out, making it difficult to see where I’m moving objects to.Does anyone know why this has happened and how to stop it?Thanks!  

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Kiron Bondale
1 year ago
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Owen BurchellNew Here
posted in Ask The Community
team user template, avatars etc

there shoudl be a template or function that brings in a list/tiles/table of team members with other options (bio, info, role, etc) so that you can add it to a board for allocate roles/note attendance etc

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Kiron Bondale
1 year ago
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MaimoonaNew Here
asked in Ask The Community
Activating BETA

I cannot find where to activate beta features from. Looked at the previous questions to and cannot find it. Any help will be appreciated, thank you!

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1 year ago
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Jared OrenBeginner
posted in Ask The Community
Issues with board updating

Has anyone else had a situation where a board is showing as updated when you maximize (or magnify) the view, but then reverts back to the old version when it goes back to normal size? Also, some of my boards dont even give me the option of updating. I have to delete and then upload again. 

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1 year ago
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Michael2202New Here
asked in Ask The Community
Editing via Public Link?

I used a board in a class last semester with the free account, where I sent the public link to the students, and, if I remember correctly, they were able to edit via the public link without registering for Miro accounts. Is this a feature that existed in the past as I am remembering it, and am i right that it looks like this is not something that is possible today? Thansk

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Robert Johnson
1 year ago
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Javier NoceteNew Here
posted in Ask The Community
Educational license how can i renovate it?

Hi, mi educational license expires on April 5 and i dont know how to renovate it. Need help!My classes start in two weeks  Whit loveJavier from Argentina

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1 year ago
Maxy Bebber
Maxy Bebber
posted in Ask The Community
Templates and their Source Frames

So we are going through the process of templatizing a lot of our common items in Miro boards - site plans, tech call outs, and things of that nature - to better share information between departments. We’ve saved out all our primary assets and templates as we needed, but now we want to clear up the Board we created them on to use as a clean, simple sample that can be used as a referenced gold standard for what all boards of this intended use case will look like. This leads us to the million dollar question: “If we delete the frames used as templates, will the templates remain?”And if the answer to that question is  “no”, this follow up:“If we copied our frames and template generations into a different board, would they still be referenced by Miro, or would we need to RE-export the frames as templates?”I’ll be doing some tests myself, but if anyone had any insight that’d be helpful.Our frames have a number of SVG items, shapes, lines, and in some cases images, though we have prevented fr

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Maxy Bebber
1 year ago
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Sean FeldmanBeginner
posted in Ask The Community
Pop out frame / tabs

Is there a way to have an element on a board that would open up a frame in a pop-out (not a different windows)? I don’t want to keep all the visual elements on the board/frame and rather have some of those in a pop-out. Alternatively, a frame that has tabs would work.I know I can link from one element on the board to another but I don’t want that.Appreciate any help.

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1 year ago
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Sergey LosevBeginner
posted in Ask The Community
URGENT. I can't pay

Hello.I want to upgrade my plan but when I enter information about my credit card, button ‘Purchase’ is disabled.What should I do?

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Robert Johnson
1 year ago
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Coach McGarryNew Here
asked in Ask The Community
Converting Free to a Starter Account

I’m attempting to pay for a starter account and can’t complete the transaction.  I check the Upgrade button, fill in the appropriate required fields (cc, etc.) and when all fields are completed, the blue “Purchase” button remains greyed out and not allowing me to purchase the monthly Starter Plan.  I’d like to pay monthly for 1 member subscription, but it will not allow.  I’ve read other suggestions in the community, but have not been able to get to a paid subscription upgrade.Please advise.Mike 

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1 year ago
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