Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,753 Topics
  • 22,772 Replies

6753 Topics

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Valerio ZaniniBeginner
posted in Ask The Community

no file sharing features, please!

Hi,Please DO NOT add features that allow loading or sharing of file inside Miro.Many companies have strict policies against file sharing, and they block firewalls for any tools that has these features. For example, banks, and some government agencies.I have already encountered a couple of companies that are blocking access to Miro.Any additional feature to load files or share files within a board would cause more companies to block access to it.I like Miro as an effective and simple tool to run a virtual whiteboard. We can always use other tools for file sharing, for video conferencing, etc. No need to have everything inside Miro.Thanks for listening.Best regards,Valerio

6
Henrik Ståhl
1 year ago
D
Drue McLeodBeginner
posted in Ask The Community

[RESOLVED] HELP! Notes section doesn't allow Visitors to edit anymore.

None of my guest users can edit in the Notes section. I logged in through my free account to test and got a notification that the Notes section is now “View Only Mode: Notes have been disabled in your organization.” I can’t figure out how to turn that feature back on (even though I didn’t turn it off in the first place).Anyone else having this issue? How did you fix it? Thank you! 

4
Robert Johnson
1 year ago
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Kristijan MihajlovskiNew Here
posted in Ask The Community

Cross-board bookmarks ('Wormholes)

It would be neat if I had the possibility of adding 'bookmarks' in a frame or a shape that can lead me straight to another frame in the same board or even to a specific place in another board. It would make it much easier to navigate across different boards.

1
Kiron Bondale
1 year ago
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Kathrin FuerkBeginner
asked in Ask The Community

Miro Plugin for Figma - team not selectable

Dear community,I hope you can help with the following topic:we followed all steps described on this page https://help.miro.com/hc/en-us/articles/4404440047378-Miro-plugin-for-Figma#Getting_started_with_the_plugin_ but we get stuck with step 4 where I cannot select the right team (although I am the team admin). Any ideas why that is the case?

3
H
Mironeer
1 year ago
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Sophie TessierNew Here
posted in Ask The Community

HELP - BILLING ERROR - I've been billed for months since I stopped my paid plan

And Miro does’nt do anything with my problem. I had a few back and forth with support, but they answer me every 3 or 4 days telling my they don’t find my account and mail in the database.  HELP PLEASE

3
Robert Johnson
1 year ago
V
Venini RenzoNew Here
asked in Ask The Community

Miro does not load pictures

It was reported as a solved problem, but Miro does not load pictures (e.g. 81KB) - the screen is stuck with the progress cricle :-( Decreasing size of the picture does not help :-( Any workaround?

2
L
1 year ago
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Tushar MNew Here
posted in Ask The Community

Miro and Zoom

hi Miro community! i have a dumb question that is driving me crazy:i start a Zoom call i share my screen in Zoom to display a Miro board i share the link to the Miro board with the Zoom participants ‘Susan’ on the call is looking not at my shared Zoom screen, but at the Miro board i shared earlier Susan starts moving the Miro board around and zooming into and out of the Miro boar Question:  will Susan’s manipulations of the Miro board, be visible in my shared Zoom screen that is focused on the same Miro board. will the zoom meeting members see the Miro board moving around and zooming in and out???

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T
1 year ago
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KingdaddyNew Here
posted in Ask The Community

Add an Empathy Map template

Empathy Maps are useful tools, and can be used to: Document findings from observations or tests with users and capture the user from different perspectives in order to build empathy. Better understand where the user has problems (Pains) or possible advantages (Gains), and derive his tasks (so-called Jobs to be done). Gather insights to create a persona. Summarize observations more easily and capture unexpected insights. You can find an online example here: https://en.dt-toolbook.com/tools#:~:text=capture%20unexpected%20insights.-,Download%20Basic%20PDF%20Template,-Get%20Premium%20PDF  

5
Henrik Ståhl
1 year ago
D
Dinesh KumarNew Here
posted in Ask The Community

Cannot pay with AMEX Credit Card

Hi,I would like to upgrade my Miro account from Free to Paid (2 members on monthly charge basis) and after entering all the details including American Express credit card the final “Purchase” button is not coming active. Hence I am not able to upgrade myself.Note: I tried this with my VISA credit card as well still the same issue.Pls. help to resolve this issue?

2
Robert Johnson
1 year ago
X
xristos7New Here
posted in Ask The Community

Embed board with iframe and disable Autofocus

Is there any way to disable autofocus when embedding a board to another website so will not autoscroll to the board when visiting the page?

2
Robert Johnson
1 year ago
G
Georgia KennyNew Here
posted in Ask The Community

Teams and Acces

Hi Community,  Hoping someone can help. So my organisation is split into two for Miro one paid and one free account. I signed-up with a free account, but today lost rights to my own boards; now all view only, team members can no longer see me to share boards and have stopped receiving email notifications from Miro. Yet I can still login, any ideas?Also, if I wanted to buy an individual membership whilst my organisation works out licenses is this possible - All I see is enterprise memberships and would this give me access back to my boards?Any advice would be appreciated. Thanks!  

1
Henrik Ståhl
1 year ago
J
Jason MaoNew Here
posted in Ask The Community

Support more Asia languages: Chinese, Korean, Vietnamese, Indonesian, etc.

Miro is a great tool, but it only supports Japanese so far. As a localization veteran, I could see Asia is a huge potential market. It’s great for Asia users if you guys have Miro localized into other Asian languages. That will help your company grow the pool of local fans, and finally make you successful on business. 

0
J
1 year ago
S
SofaBeginner
posted in Ask The Community

High-five

How do you high-five in Miro? I’ve done it before and want to know how to do it again. Can someone please tell me how to do it? Or if it has been removed? Thanks

8
R
8 months ago
Henrik Ståhl
Henrik StåhlMiro Hero
asked in Ask The Community

The first Miro NFT ever?

During Into the Miroverse’s #MiroArtwork creative chaos segment, @Said Saddouk, @Helena Brandist  and I joked about turning the artwork into a non-fungible token, NFT. And someone actually did just that. 🙈https://opensea.io/assets/ethereum/0x495f947276749ce646f68ac8c248420045cb7b5e/80403918713901901878102196366945908209606608754589725720605092231158668722177It's currently at 0.05 ETH ($89.67).Is it the first Miro related NFT ever? 

4
Henrik Ståhl
1 year ago
C
COBQGNew Here
asked in Ask The Community

Lock function does not work — bur report

Hello! I want to say that lock function on PC and Web does not work. It is clickable, but nothing happens. I do not know where is the form to share a problem, so I decided to write here. If you can, please show it or relocate to the right place and to the right person.

1
Robert Johnson
1 year ago
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rhaynes999New Here
posted in Ask The Community

lasso tool, image selection, pdf file

Hi folks, I have pdf pages imported into miro.   I would like to use the lasso tool (or similar) to do a rectangular selection of a portion of the page that I would then be able to copy and duplicate. Suggestions? 

3
Robert Johnson
1 year ago
R
RamSoft ITNew Here
posted in Ask The Community

Backdoor account

If we enable SSO with Azure AD, is the backdoor account lose access as well?This account is not in Azure AD 

1
Alyona
Mironeer
1 year ago
A
Andrija MihalicNew Here
asked in Ask The Community

Miro dashboard is on a perpetual loading mode

I’m new to Miro - for several days now I have still not been able to log in - the Miro dashboard is on a perpetual loading mode. 

4
Alyona
Mironeer
1 year ago
Henrik Ståhl
Henrik StåhlMiro Hero
posted in Ask The Community

Analyzing the Miro Localization Strategy

I stumbled upon a really interesting job post from Miro on Linkedin recently and decided to write about it:https://medium.com/@H_Stahl/analyzing-the-miro-localization-strategy-42d3f0ba639fTL;DR: I made 4 predictions:Miro will open more offices in Asia 🗺 Support for more languages 💯 Offline mode! 📴 Custom UIs in different parts of the world 🎨Any thoughts? 😊

0
Henrik Ståhl
1 year ago
M
Mark VincentBeginner
posted in Ask The Community

[RESOLVED] Getting "400. That’s an error" when trying to use Google Drive

I’m getting an error as I try to use Google Drive as well. My error says “400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.” I’ve done all of the things suggested above. I’m using fiber optic internet connection, so it’s quite fast.  Is there anything else you can suggest-- is this a “known issue”?

18
R
1 year ago
J
John MannionBeginner
posted in Ask The Community

Rally integration

Is there a way to sync Features, Capabilites or even EPICs from Rally to Miro ?If not, is there any plan to add this ? 

4
J
1 year ago
C
Casimir MorreauBeginner
posted in Ask The Community

0.7.16 breaks Mac app again... afraid to update in the future...

hey peeps, 0.7.16 breaks Mac app again... thats 3 times in a row…It does not give my confidence in your updates, I understand you want to move fast but perhaps do small patches and critical updates separately. To open zoom for a client, press update on miro, and nothing works is not the greatest experience...

1
Alyona
Mironeer
1 year ago
K
Kelly CrayBeginner
posted in Ask The Community

Is there a way to add a co-teacher as a co-owner of a board

So it seems that board co-ownership is restricted to certain plans.   Is there anyway to add a co-teachers as a co owner of certain boards under the EDU plan?  I LOVE the hide feature, but my Co-teacher also must be allowed to unhide pieces of the board!  Thanks

2
K
1 year ago
Véronique Carbonneau
Véronique CarbonneauGroup Leader
posted in Ask The Community

Board owner with the symplified menu

This is so wierd, one of my team member is Owner of this board, and her tool menu is reduce.. she can not do anything to find the other options.. she can only use short cuts but that’s not handy to facilitate a group. Is there a way to solve this big issue!! 

10
Henrik Ståhl
1 year ago
S
Sarah FultonNew Here
posted in Ask The Community

Need more spell check/grammar features

I need better spell check features. I want to put more of my documents in Miro, but the lack of spell check and grammar check features has limited my ability to use the program more widely.

4
Alex Lashkov
6 months ago
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