Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,769 Topics
  • 22,856 Replies

6769 Topics

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Mouath AwartaniNew Here
posted in Ask The Community

[KNOWN BUG] Impossible to find recently created boards via the dashboard board search & in the embed mode

Hi, I just installed the plug-in and updated Figma to the latest version, but still can see all the board that I have access to!

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1 year ago
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Barbara QuinnNew Here
posted in Ask The Community

Recover board past 90 days

Is there a way to recover after 90 days a MIRO board

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Kiron Bondale
1 year ago
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majid yazdaniNew Here
posted in Ask The Community

sanction against Iran

HelloI am from Iran.Recently, news has been published that part of the technology sanctions related to Iran have been lifted.Does your site also include this topic?

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Manouska J
Mironeer
1 year ago
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Sarah HardinNew Here
posted in Ask The Community

Menu covered up when selecting line object

When selecting a line element close to the top - the menu is hidden. I have to strategically move it around to select the formatting. Other selected items move the formatting menu around the page to still have it visible but I can’t get it to work with a line selection. Examples below. Thanks. 

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1 year ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask The Community

What happened to the "old" Comment Panel Functions in New UI

The old Comment Panel Button is no where to be found… know how to show Resolved Comments or Hide/Show Comments in the New UI @Lena Shenkarenko ?See old interface here How to Un-resolve, resolved comments | Miro

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AgileExponent
1 year ago
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Ramnath ShirodkarNew Here
posted in Ask The Community

Miro Cards Data not extracted Correctly when exporting through CSV.

When I am trying to extract the data using the frame. Sometimes the data is extracting correctly. Sometimes its not. Attached Screenshots for reference. When the tags are not attached in some cards and some with the  Exported data:- 

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1 year ago
Robert Kienzle
Robert KienzleActive Contributor
posted in Ask The Community

Damn the spam

Maybe we should verify new members before they can post. Make them participate on a Miro board or something.  The amount of spam posted and notification emails today is nuts.  Not anyone’s fault, yet I will have to unsubscribe and miss good content later. 

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Henrik Ståhl
1 year ago
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Stuart AndrewsNew Here
posted in Ask The Community

Enable users to fill in blank fields in a Word (or similar) document within Miro

Hi there!I’m new being part of the Miro community despite using Miro for over 2 years. I look forward to connecting with other users and sharing ideas and experiences. If I’m asking something that’s been answered countless times over, forgive me… and… please be gentle with me on this first post!  What I’d like some expert advice on is whether it’s possible to enable users to complete open field sections of a document from within a Miro environment, so that this document could then be used elsewhere in our agency process. To provide some context… We use Miro to enable collaboration in our ideation and innovation process with our teams across different regions of our marketing agency. As they make their way through the process there are instances where we need them to arrive at a consensus and capture / document this so it can be consistently surfaced in things like creative briefs, client proposals, pitches and presentations. Here are a coupe of scenarios:We encourage our teams to ident

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Henrik Ståhl
1 year ago
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Bjorn Gulpen-SpekNew Here
posted in Ask The Community

Can't access (input password) board on iPad,

Hi everybody,I have problems with Miro on my iPad. On my desktop (Mac) I’m logged into (browser) my account and I can access several boards (I starred them) which are created by others. I can access them even when they are password protected. I get prompted with a password input box and the next time I try to access them, I don’t have to anymore, since the desktop remembers the password.Now on the iPad it’s a complete different story. There I’m logged into my account and I can see the starred boards. When I tap on them I get the screen below:It doesn’t pop me something to insert my password and even when I tap on the options for showing the keyboard or using NordPass, it’s doesn’t show me the password prompt either. There is no way for me to access these boards. What am I doing wrong?PS: I allready tried removing the app through Settings > General Settings > iPad Storage > Miro > Clean/Remove App. That’s NOT working and DOESN’T solve the issue.Please help anyone..Cheers Bjo

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1 year ago
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EvellySmithNew Here
posted in Ask The Community

In the new UI, where is the "Show cards allocated to me" button?

I'm using Miro on my web browser (Chrome) on my Mac.I have the Miro 'new user interface' version. The collaboration tools bar is now located in the upper right corner of the page.I created 'cartes' and assigned some to myself and others to other users.Where is the button/area for seeing all carts and filtering by carts attributed to me?Thanks!

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Kiron Bondale
1 year ago
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bcb3000Beginner
asked in Ask The Community

Can't create a new board

I had a previous account with RealTimeBoard but (I don’t think) had never created a board. Recently a colleague invited me to one of his team’s boards and revived my interest in using this platform. Except I can’t see a way to create a new board of my own. I seem to be “stuck” in his team area. (His team’s name is all I see on the upper left hand side of my window). I’m on the free account. Any idea as to how I can both still contribute to his board for his team, but also find the area to create boards of my own? I am attaching a screenshot of my screen for clarity. Thanks! Beth  

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1 year ago
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JULIANA PEREIRA ROSSINew Here
posted in Ask The Community

Free Enterprise Access Help

Good Morning. I currently have a MIRO-LICENSE-FREE-RESTRICTED (Free plan) license within my company. (I access by SSO)I know that this license has some limitations. But I would like to know if there is Limit of days of use? Is there a chance that my access will expire?For example: in 15 days I will no longer be able to use my boards because my license has expired on miro

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1 year ago
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Ani MøllerBeginner
posted in Ask The Community

How do I move a saved template from personal to shared?

The question is in the title :) I have a number of templates I’ve made but some are saved as Personal templates and some are shared with Team. How do I consolidate them and move them all into the same location?

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Kiron Bondale
1 year ago
A
Anna_RadchenkoNew Here
posted in Ask The Community

Bar with wireframes is inactive

I worked with prototype when bar in the left part of display with wireframes became inactive. What is the problem? How to fix it?

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A
1 year ago
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Laura SastreBeginner
posted in Ask The Community

Cannot login to my account anymore

Hi dear Miro community, Since I looked up how Slack works with Miro I cannot access my Miro account anymore. It just keeps loading and loading and loading. I have tried to delete all my cookies and done it in an incognito window unfortunately no change. I am now a bit desperate to access my account again. Has anyone experienced similar issue and would know how I can log-in again?

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1 year ago
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Eric PughNew Here
posted in Ask The Community

I want to tag a screenshot image that I pasted in!

I have a mix of sticky notes and screenshots, and I want to tag them.  I can only do the sticky note...

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Robert Johnson
1 year ago
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JustinYoungBeginner
posted in Ask The Community

Text box: outline shape button not appearing on menu

When adding a text box, with the text box selected, I have the option to set background colour and opacity, however the option to set border colour is not present as I have seen in tutorials explaining this function.

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1 year ago
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Giovanni FrancoNew Here
posted in Ask The Community

Why the Export of a frame to image is not working anymore?

Once it worked for singular frames but now is only working for the whole board. The text “Export as image” is written in grey without link, instead in black with link. :(

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Robert Johnson
1 year ago
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Andrew BurnsNew Here
posted in Ask The Community

Can not move cards out of table

Have Table Move cards out of column move cards into column students see all cards (move out did not happen for them) I refresh and see all cards, Boo I can not move cards outI am so sad now😭Has happened twice in large groupGreat Chaos ensues 

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1 year ago
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Ben ChaseNew Here
posted in Ask The Community

[RESOLVED] Can't move/delete kanban card

For some reason I can’t delete these boxes that say type something: If i select delete, they disappear then reappear again immediately. Anyone have any ideas? Thanks!

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A
1 year ago
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GuillaumeNew Here
asked in Ask The Community

How to hide my sticky notes from other participants temporarily

To avoid having people influencing each other when gathering ideas on a particular topic, I would like to hide my sticky notes from other participants. Then, after a certain amount of time or may be when I decide it is the appropriate time to do so, I would like to reveal all the sticky notes to all participants. Is there a way to do that with Miro?

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D
1 year ago
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RebelAndroidNew Here
posted in Ask The Community

Is there a way to present in half-screen (for folks with ultra-wide monitors)?

Since I have a super-ultra-wide monitor (5120x1440, which is basically 2x normal wide-screen width aspect ratio), when I present to others (generally over Zoom) I actually want the presentation to only take up half of my screen so it will be the correct aspect ratio for most other people without letter-boxing, etc. But if I actually use the full “Present” button, it always switches to full-screen.  Without that button, there are some extraneous elements on screen as I move through frames, which isn’t ideal. Is there any way to make the presentation just take up half of my screen instead of the full screen?If this can’t be done, should I do something else to request the feature, or will Miro pick up things from this conversation?Thanks!

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1 year ago
Peter
PeterBeginner
asked in Ask The Community

Why does the A4 frame size vary in size?

I created a bunch of objects and then added them to a frame with a custom size. Later I changed one frame size to A4, and then the one next to it to A4 as well. One is larger in size than the other one. I thought A4 would have been a fixed frame size. Instead, it appears that it is a ratio. See the example below:  

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1 year ago
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Javanshir MustafayevNew Here
asked in Ask The Community

Jira cards URL error

Hi,I’ve tried my best searching for miro tech support contacts, and didn’t succeed, hope to find an answer here.I’ve setup the Jira cards app according to the instructions provided by Miro but when I try to enter my Jira URL here’s what I’m getting:Unable to connect to Jira Cards integration. Reason: Unexpected Content-Type in the response: text/html; charset=utf-8. Expected: application/jsonOur SSO was configured according to the articles on Miro but the error is still there.Please help

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1 year ago
A
Anita Rohner
posted in Ask The Community

Sub-projects in Miro

Dear Miro community,I feel that I am losing oversight of all my Miro boards in my project. As my whole company uses Miro we already have sooooo many projects and I don’t want to open a new project for each sub-project. So I am wondering if I can create sub-projects in any way - could anyone share their experience about this? Many thanks,Anita

2
Igor Kryltsov
1 year ago
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