[RESOLVED] HELP! Notes section doesn't allow Visitors to edit anymore.


None of my guest users can edit in the Notes section. I logged in through my free account to test and got a notification that the Notes section is now “View Only Mode: Notes have been disabled in your organization.” 
I can’t figure out how to turn that feature back on (even though I didn’t turn it off in the first place).

Anyone else having this issue? How did you fix it? 

Thank you!

 

Robert Johnson 1 year ago

This issue has been resolved.

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Userlevel 7
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@Drue McLeod - I am receiving this error to:

 

To clarify: This is happening for Visitors, not Guests.

I will create a support ticket and reply back here with what the support team tells me.

Userlevel 7
Badge +12

Update #1 from Miro support:

Thanks for reaching out and reporting this. 
 
As it turns out, I have a request that's open with our development team currently to investigate this issue. I really appreciate your report, as it allowed me to reproduce the message with the visitors condition, and as such I have been able to escalate this to our tech team for further investigation. 
 
Please bear with us while we investigate this and get back to you with further details. Thanks! 

Userlevel 7
Badge +12

My update on this is that I have asked the support team for an update.

Userlevel 7
Badge +12

This issue has been resolved.

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