And Miro does’nt do anything with my problem. I had a few back and forth with support, but they answer me every 3 or 4 days telling my they don’t find my account and mail in the database.
HELP PLEASE
Userlevel 7
+7
Yes, but I’m on a free plan since january.
Userlevel 7
+12
I would suggest that you:
- Go to https://help.miro.com/
- Click “Sign in”
- Then click on your name → My activities
- Open the ticket
- Scroll down to “Add to conversation”
- and attach copies of the billing emails you are receiving from Miro (you should be able to print those emails to PDF).
A note to all readers: As of this reply, it is possible to delete a paid team without first cancelling a subscription - this leads to no access to a paid plan, but your continuing to be billed:
Frequently asked questions
- Will my subscription tied to my team be terminated upon deletion of the team?
- To make sure that there will be no additional charges, please cancel your subscription in Billing settings: use this guide.
https://help.miro.com/hc/en-us/articles/360017571334-How-to-delete-a-team#Frequently_asked_questions
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